Customer Testimonials
Prompt and professional!
Very helfull and informative staff. Know their Bikes very well. Very compforting to know that I have a place to take my bikde for repairs ansd service is one of the reasons I didn't by one of those bikes advertised all over the Internet.
My Trek Powerfly is awsome, reeady to go and peform without adding on any extras
Very friendly and helpful staff!
Muuqi was extremely helpful and patient with me when I brought my road and mountain bikes in for service. I appreciate it so much! The entire staff was friendly and helpful, I will always bring my bikes here. Thank you for making all of your customers feel welcome and comfortable, even when we’ve been out of the saddle for many years :)
The Folsom Bike staff is the best. Very knowledgeable and friendly! And helpful!
Excellant technical knowledge on bikes and components.
Special callout and Kudos to Muuqi Maxwell whose customer service is exceptional and has very good bike components knowledge plus provides very good upgrade guidance.
Friendly staff
Amazing attention to the customer!! I have always felt taken care of!! Knowledgeable customer care.
Everyone is friendly and knowledgeable. I bought my bike from Folsom Bike several years ago and have been a regular customer ever since.
Mookie, (spelling?) the service manager, is very helpful and professional. He's very willing to assist with any customer concerns.
Good products, great service!
Nice assortment of products and services.
Good work at fair prices.
Great team! Even with all the things going on in the world all way leave with a smile.....
Even though any bike make and models are limited, I found a Domane with my frame size which I’ve test ride before and Andrew was a big help in getting what I needed. I have a older Domane and enjoy the bike.
Personal attention and fitting!
Friendly, efficient, great customer service
Really appreciate the technical experience and hands on approach to meeting the cyclists needs.
I took my Cervelo road bike in because my DI2 was not operating properly. Josh was very attentive to my needs. My software needed an update and he detected another item that needed attention. Josh is AMAZING!!! The BEST customer service I have had in a very long time!
Thank you Josh!!
Great people!
Great service and awesome staff too!
Service was friendly and salesperson knew their products.
Great products and service
Good selection of bikes and knowledgeable, helpful staff.
The guys were great! When I called they were busy & service answered even tho I was waiting for sales. Typically, you’d expect someone to pull the old “I’m not sales, I’m a service guy…” but Mookie was awesome. He answered all my questions & confirmed the bike we wanted was in stock AND put our name on it.
Best bike shop experience yet, it continued once I got in the store to grab the bike.
Loved this place!
The staff is always warm and friendly, they are knowledgeable and professional, every experience I've had has exceeded my expectations. Town Center Bike & Tri is my go to spot for new bikes, new gear and service. Best all around!
The were friendly and knowledgeable, plus they took the time to show me the different bikes that fit my riding style. It was apparent that Customer service is the top priority to ensuring an overall positive experience, so my family will continue to buy from here for years to come.
Amazing selection and service!
Alex will informed and great service
Nice staff, nice selection
Everyone was so professional and friendly -- super helpful.