Customer Testimonials
The employees are always willing to help. There is a wide selection of items and friendly staff.
Knowledgeable of all bikes and what to do recommendations etc.
Staff was extremely helpful getting me into my new PIvot Trail 429. Polite, patient, excellent customer service...
The people at this store are wonderful! They are very helpful and friendly.
👍
Everyone was really helpful and super nice!
Knowledgeable and helpful services. I have already referred you to others.
Very knowledgeable friendly staff. I’m moderate rider and asked detailed questions and learned about swapping cassets on my diverge
Great visit
Frank was great. Very thorough.
Very friendly and knowledgeable staff. Great selection of products.
Great service and people
School football season great, and knowledgeable service as soon as we walked in the door.
i was so happy because on September 18, Sunday morning, i went to get my tire fixed and the service technician asked me if I wanted to drop it off or wait. I said I could wait. So, he fixed it and it only cost 60.00. I was able to go on a bike ride to Bradley Nature Park.
Quick and friendly service!
Fast friendly helpful service!
As a matter of fact, I’ve already recommended Eddy’s to friends! I was very impressed by the expertise and professIonalism of the staff. They did a diagnostic on my bike for free and included a couple of minor tune ups. I also purchased a water bottle holder which they installed free of charge. Moreover, the folks we spoke with were friendly, personable, and accepting of those in recovery from substance use disorders, which is important to me as a mental health professional. It was one of if not the best interactions I’ve had with a service professional since I relocated here ~2 years ago!
Very friendly and helpful!
Your willingness to fix my daughter’s bike in less than 24 hours so that she could use it on a bike trip. Eddy’s in North Olmsted were great.. Thank you!
Always have a great experience at the shop. One my favorite bike places to shop and get service at.
Good selection and knowledgeable sales staff. Great experience!
Consultative approach offered to help with my investment decision to purchase a new bike
Answered all of my questions and provided recommendations based on my needs and wants
In stock selection offered various bikes to test ride and compare brands and styles
Superior service and mechanics. Wide choice of top quality products. Excellent customer service.
The service department takes care of me quickly and professionally.
Best bike shop in Cleveland! Very good staff and service.
Eddy's personnel are low pressure, knowledgeable people who want customers to fully enjoy their rides.
Been going to Eddy's since I was 14. I've purchased everything from skateboards and bmx's to mountains bikes and kids bikes. Always treated well, knowledgeable techs, and quick service. Been going here for 36 years, plan to go there till I can't ride anymore. Thank you to the Ruggle family for providing a great store from a great family. ✌️💚
Quick and professional service. Up front about cost of repair and very friendly.
Very helpful!!!
The job done tuning up my wife's bike and replacing a broken component was great. The bike looks and feels new.
AJ was super helpful. I came in three times over three weeks for various things and he helped me get the right bike for my son, and repairs for my bike and my wife’s bike