Customer Testimonials
Outstanding customer service. Extremely helpful in selecting the right product.
Knowledgeable staff. Great product selection.
I brought a bike I had shipped to Ohio in to Eddy's to have it reassembled on a Monday and by Monday afternoon I received a call stating my bike was ready for pick-up. I really wasn't expecting it until late week but they got it done sooner and I was very impressed. The staff was friendly and was willing to answer any questions I had.
Also while in the store I shopped around and they carry a good inventory of bike, equipment, clothing, nutrition, etc.....
Service was very friendly, knowledgeable people and price for repair was very reasonable!
Quality!
The service was extremely prompt and the price was fair.
We didn't end up purchasing the bike pulleys but we are glad we found you for our future needs.
I called looking for a specific bike for my son. The team helped me get exactly what I wanted along with some accessories. I also shopped for a bike for myself while in store and the staff again was very helpful in helping me narrow down my purchase based on my needs. Thanks again!!!
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Great service
Selection and informed/competent staff.
Great Service. Called and ordered helmet via phone. Very friendly and helpful staff.
Sales person was very helpful
Great customer service 👏 👌 👍
First time in shop. Very large, huge inventory, friendly staff. Ordered bike from Specialized. Eddys assembled bike. Picked up after notification. Very accommodating staff. Excellent experience. Will recommend.
Selection, knowledgeable staff, service.
Very friendly staff!
Knowledgeable staff and large selection
Efficient, professional, and friendly
Great service and very knowledgeable.
The staff are so polite and helpful - I've come teice for bike accessories and been immediately addressed, pointed in the right direction and had all my questions answered. When I can afford to upgrade to a nicer bike I'd like to buy it from Eddys
Eddy's in Stow has been my most used bike shop since 2006. I live 45 minutes away. What more can you say. Great store with customer service to match. Jackson, in the service department , is super knowledgeable and always friendly. Keep up the great job.
The selection was amazing, really had every option available. Having so many accessories on hand made it easy to kit out my new bikes. I was happy that after my purchase I just had to go get some lunch and come back to get two fully tuned, ready to ride, kitted out bikes.
Great customer service
Had a pro help me choose correct tube and tire for my trainer bike. Super helpful
We felt very comfortable talking with your sales rep. Although I've been an avid cyclist all my life I've never understood much about the technology. He spoke with us at length about new tech and training, answering questions and made us feel very welcome. We love the selection of bikes and gear.
Seems like they were short staffed… salesman was pretty knowledgeable.
Clear explanation, great work, and timely.
Listened to the questions I had regarding my bike and the mechanic addressed the issues. Bought a new seat for my bike for indoor riding on the trainer based on advice from the sales person.
Great products and great customer service