Customer Testimonials
A nice selection of equipment and accessories and friendly, knowledgeable staff. Always a pleasant shopping experience.
Lots of bikes in stock can look at it before you buy and take it home that day
The service in your shop has always been top notch - unbeatable! The entire staff is always willing to assist, educate and keep me rolling.
Excellent service and communication. Bike build was perfect the first time. Set up exactly to my specs perfect indexing and fine tuned disc brakes.
Friendly, knowledgeable help!
Quality products and very knowledgeable staff! Will get the help you desire.
Wide range and selection of cycling products; From bikes to accessories. It's the best in Ohio that I've seen. Chris and Jimmy invested the time and attention to detail in my bike fit. Certainly worth the trip to check them out.
Spectrum of products and store quality.
Was able to get my bike in for a tune up the same day, and work was completed thoroughly, even quicker than I expected.
JB in service is great. Always delivers. Also had awesome help from George and Kyle getting new bikes.
The staff members at Eddy’s are always friendly, knowledgeable, and patient. They go above and beyond to provide information and make sure customers are getting the right bike for them.
Eddy's staff is knowledgeable, helpful and willing to help with any questions or issues you may have about your bike. They go the extra mile to get your bike parts and do excellent work on bikes, both with repairs and tune ups. I'll definitely continue to keep taking my bikes there!
The team is friendly, supportive and truly go out of their way to ensure you receive good customer service.
Chris was very thorough with my bike fit.
Stephen was able to fit my granddaughter to her new bike. He also gave her helpful hints so that she would be successful going from a smaller bike with training wills to a larger bike and not training wheels. Stephen helped her practice these hints.
Employees are friendly, & engaging, store is impressive
Excellent, helpful staff
Big inventory and selection. Helpful people on the floor
I am very satisfied
After the purchase you made sure all our questions were answered. You also encouraged us to contact the shop if we have additional questions.
Very helpful and the staff is always friendly!
I like the variety of products and services
Chris Mcmaster is a national treasure and Eddy's legend. Cherish him.
Nice variety/purchase options. Very knowledgeable staff.
Staff was very helpful with helping us choose the right bikes.
Very knowledgeable. Very willing to help right away and the right amount.
Staff is great they help you out and provide valuable info and considerations!
I like the selection that is readily available.
Also with just getting into single track I like that the staff are riders and are happy to help with any questions and tell you the pros and cons of multiple bikes and don't try to rush you to make a decision
They made me aware of a safety concern regarding my son’s seat post being too far out. They adjusted it to a safe height before we left.
A lot places wouldn’t have paid that much attention to a detail. I reallly appreciated that.
Fantastic products, people, and service!