Customer Testimonials
Your personnel are very good! Great personalities, great customer service, very thorough.
Excellent service
Quick and easy
Knowledgeable, prompt, and friendly staff aside from an amazing selection of products
Very kind and courteous workers who show a passion for what they are doing!
Fast turnaround. Nice staff. Fixed the issue!
Know from the salesperson
always good service
Excellent service
Great selection of products and SUPER knowledgeable and helpful staff.
Very nice and knowledgeable staff, good selection Would not budge on price though so not a 10
2024 Trek Fuel EXe
Good quality service.
Always great service, friendly staff, knowledgeable bike experts and overall good vibes from Eddy's!
The person that we delt with, Brandon, was exceptional. he was knowledgeable, friendly and very helpfull.
Just thank Frank for the time he was willing to spend with us.
The employee who sold me the Yakima bike rack was great! He answered all my questions & showed me how to attach the rack to my vehicle by attaching it. He looked up the hub setting & other particular fit notes.
Chris was knowledgeable with all of my questions. Will definitely go back for any future purchases.
Knowledgeable and efficient. Quick turn around time.
Oops, forgot to dtop pby today
Service is always fast, friendly and dependable
Friendly and quick service.
Experience. The people working there are very knowledgeable
Good salesman
your staff was awesome. I brought in a 30+ year old schwinn criss cross for service and it was like a brand new bike when they were finished.thank you
Super friendly and very helpful
Ever thing I asked you had great answers to really great staff, great selection to choose from. Overall great experience and really enjoy the bike that I got they treat customers like family
They know what to do. You don’t hear, I can try to fix that.
OMG, I received a great experience at the Willoughby store and from Evan Seabeck - sales lead!!! Evan asked the right questions and guided me to several options in making a purchase. There is no pressure and his full experiences as a bike rider were much appreciated. I feel the purchased bike was a good choice for me. I'm 70 years young. The 12 month financing was perfect. All questions were answered with facts and choices. Evan offered genuine help, listening to me the whole time I was there. Just doesn't get any better. At one point the store became busy and Evan as pulled away. Another staff member always came by to answer more questions making me feel I am now an Eddys bike shop family member!
Deb is extremely knowledgeable and patient. She takes as much time as you need to find the perfect bike.
Great selection of bikes giving me lots of options to fit my needs. Salespeople are knowledgeable and very patient with taking the time to make a selection. I also trust in the service/repair department to maintain my bikes.