Customer Testimonials
Service is excellent. Employees are professional
Helpful staff. I came in to get new shoes and the person who waited on me was very helpful and switched my cleats from old shoes to new. I very much appreciated his assistance.
Friendly, helpful and a great variety of goods.
A bit pricey on labor, but all repairs and replacements done correct except they forgot to replace the break pads.
just all around great parts, and costumer service
Evan was very helpful.
Awesome sale on the Specialized Stumpy EVO and I love the service from my man Anthony
The service staff addressed my gear shifting issue very quickly (same day) — fantastic service.
The service was amazing. Everyone was very helpful. I definitely would recommend.
They have a lot of bikes to choose from along with accessories. Great sales people too! (Steve especially)
Always able to help
Large inventory and very knowledgeable and helpful staff.
The store always has a great selection of bikes from all sizes and styles and colors as well. But the staff who works there is extremely friendly and very helpful and so many ways. I have been going to Eddie's to have my bike serviced for the riding season and also for some repairs and in every case I walk out leaving like I've left it in good hands with people who know what they're doing and know how to get the job done in a timely way. Eddie's in North Olmsted Ohio is like home away from home for both me and my bike.
David was spectacular!!!
Employees are friendly and helpful! Always have a great experience when I come to Eddy's
Audience and professionalism
Friendly, knowledgeable staff and a nice selection of gear.
Great customer service
Dependable quality, great selection, and knowledgeable, helpful staff.
I like your bike salesman. He’s informative and straight forward. The bike selection is amazing and they answer any question you may have.
Stow Marketing Director Michael, took my incoming call on the first ring and talked me thru the local inventory so I didn't waste a long drive to the store. Michael was extremely knowledgeable and very willing to help. Twice Michael emailed me photo's of bike's which would meet my requirements. Once in store and hour later, George took over and helped me "invest" $1,600 in a new bike and collateral. I was served by knowledgeable, well trained, courteous professionals.
Haven’t had no problems with no people making orders or with part just minor issues one in a greet while
Amount of inventory, but wish you had Ice trike with assistance.
Extremely helpful. Friendly and informative employees!
Staff is super helpful and knowledgeable
Friendly and knowledge staff. Lot in stock to choose from.
Staff was very friendly and knowledgeable. Help me decide on a new mountain bike that fit my fitness goals.
Everyone that has helped us at Eddy’s has been extremely knowledgeable and friendly. We recently purchased a new mountain bike for my daughter and were given great advice on finding the right bike for her. That same day she managed to crash at Ray’s and we brought it back to Eddy’s for repair. They quickly fixed it and she is ready to ride again. It’s nice to have such a great bike shop around us. Thanks!
Thank you everyone for all your help in fixing my sons treks up!!!
So much to choose from and a very knowledgeable staff!