Customer Testimonials
Friendly staff with the right answers.
Large selection, good advice and fast delivery.
Service people are great
David helped me and he was very knowledgeable and kind.
Great as always!!!!
I was not paying attention and would have spent $150 for two (2) cages but, they questioned my intent to purchase something so expensive. I appreciate the gesture!
Employee was extremely knowledgeable about all the different bikes that would suit my needs.
He was easy going about the process and did not overly push other products after I told him my needs
The staff is very knowledgeable, friendly and helpful. I always enjoy visiting Eddy’s because I’m certain to learn something new about my bike or about biking!
Very friendly and helpful workers.
Our salesman, Nick, was great! To be honest, we heard some stories about the owner and lack of friendliness, but Nick was easy to get along with and not pushy. We purchased the bike even though we were just going to look around, but we really liked him and trusted his opinion.
Frazier is GREAT - customer service
great job--thank you.
Very helpful
Gentleman who serviced us was knowledgeable and friendly!!
I appreciate the knowledge and expertise of the staff as well as all the choices of products available.
Excellent customer service from Brandon.
The Stow location took the time to set the bike up for my riding style. They took the time to explain all the different features on the bike.
Great service and ice people
We were customers back in the 1990ies!
David was exceptional. I wanted to be guided to a good buying decision and “matched” to the right bike. He nailed it. And he was efficient. We got right to the point.
Your North Olmstead store is set up great. First class.
Our family started a boat dealership in Huron, OH… so I always enjoy seeing others doing it right in this realm. GREAT job.
Big selection of bikes, plus maintenance services
One of the employees there, Mr David is awesome! He definitely made me feel like a valued customer... he's very knowledgeable & attentive. I will definitely be open to recommending the shop to anyone 👍
Anthony and the crew were awesome. Very knowledgeable and helpful. Thanks!!
Excellent customer service and very knowledgeable staff. Plus I got to meet Eddy’s son!
Responsive, interested, prompt, clear
Great place! Took my bike in for repairs and safety check. Far price bike looked great rides good. Had it back in 4 days. 😊
Personnel are always very helpful.
Zack, and the entire service team at Eddie's are a pleasure to deal with!
Ease of purchase
I was very pleased with the info the salesman I had offered. He sized me to the bike and walked me through the differences of the bikes I was looking at. I couldn’t be happier with the experience I had and my purchase of a Trek Marlin 6.