Customer Testimonials
Prompt service and expert advice from a well-established business.
Great Job on my low tech Trek Earl on Monday
It actually runs just right with the 2 extra. Freewheel teeth accelerated like it wants to somewhere...Spring is looking up!
Thanx much for good service
Very accommodating
👌
Both are good
Mac was a great help - excellent customer service. He treated me like a life-long friend, as if he's known me his entire life, while selling me something as simple as bicycle tires. Eddy's Bike Shop is lucky to have him as an employee. Keep up the great work at the bike shop. Thanks, again!
thank you for being responsive to my comments!!
Sales staff was extremely nice and has knowledge of the products.
Everyone is very knowledgeable, enthusiastic and helpful.
Friendly and helpful staff with a great inventory.
purchased my 3rd bike from Eddy's and really like the wide range of bikes and the service team.
Great products reasonably priced friendly staff
Excellent service
Great staff, very helpful.
Knowledgeable rep to assist with all of my questions. Have taken the bike out a few times since getting it and couldn’t be happier with the performance and the way it rides. I also appreciate that adjustments and tune ups are done by these experts.
professional knowledgeable staff
Eddy's Bike Shop in Willoughby is absolutely AWESOME. The guys working there are very helpful, knowledgeable, friendly and have always done a great job with my bikes. I absolutely would recommend them to one and all!
Customer service. Keep up the good work. Everyone is willing to help.
Robert Bevacqua
Service Department did a GREAT Job for me, very timely and fair price
I was very happy for the quick service to my bike. It was done the next day (ahead of schedule) and it was free since I got my bike within the last year. I did not have to ask for the free service and was prepared to pay for it, but when the time came it was mentioned that the free service was good for a full year. I got my bike at the end of the summer, so my 1 month/100 mile tune up was happening at the end of the season and I decided to just wait until the spring to get it done and it was still recognized.
Friendly sales people. Large stock.
High quality product and very helpful knowledgeable staff
Great knowledgeable group of guys, lovely atmosphere for a not so knowledgeable guy like myself. Helped me get what I needed quickly and help me make my decision feel great. Will surely make that drive over there whenever I need anything done with my bike or about biking.
Great service.
I talked to two salesman and both were very knowledgeable and took time to explain the bike and options. I am extremely anxious to start riding.
Good quality of bikes and people are very helpful
They took the time to locate and order two tires for my daughter’s bike that they do not carry in stock. They came in two days later and my little girl is really happy to be riding her bike again! Thanks a lot!!
Knowledgable staff not too pushy. Good selection of quality bikes
Very knowledgeable staff and very helpful. Took 2 bikes in for service and they didn't try and sell me the most expensive package for both of them. They understood the wear on each bike and made recommendations based on that.
Lots of bikes and parts! Hard things to find in our current environment. I drove all the way from Dayton OH to buy a bike. And the staff very friendly, knowledgeable and helpful. Thanks