Customer Testimonials
Great product and service and 1st class people that work here is what keeps us coming back.
Staff takes time to listen and give great customer service.
Wanted to get a ebike hitch rack. There were several models to view in the store and the salesperson was excellent in pointing out the pros and cons of each model. When asked a specification question he couldn’t answer, he immediately went and looked it up. There was no pressure to buy. I left to further research the choices and came back several days later. I had a different salesperson and the service was equally excellent. He helped me walk through the choices and I purchased a hitch rack. Great place.
As usual, the staff was very friendly and helpful. The multiple locations enable them to be able to have items at one location and enable me to pick up what I need at a more convenient location.
Excellent selection
My favorite, go-to bike shop
very friendly and helpful employees
We really liked the individualized help and service we received. We believe we offered the accessories that we would utilize the most and would be our top priorities. No high pressure sales tactics. Great cycling education for novice bike owners. We were picking up close to closing time but at no time felt rushed. We will definitely return for service and future sales. We would highly recommend Eddy's to friends and family looking to purchase a bike!
Great people helping all your needs.
Large selection of bikes and accessories. Andrew answered all of our questions and was very helpful.
Anthony was very patient and extremely knowledgeable about all the various bike features and made it a personalized experience!!
Very helpful staff, knowledgeable and ready to provide support.
Normaly Eddys has everything I need. Unfortunately due to the current shipping problem didnt have the part I need to service my bike.
NIce and helpful staff.
The staff was extremely knowledgeable and helpful. I never felt like they were trying to sell me more than what I needed. They were so easy to work with. Absolutely great service.
Excellent customer service provided by Andrew.
Very professional cycle techs! I never leave with any questions about my purchase or repair. The Montrose guys are the best.
Got me a hard to find frame I was looking for and cut and install my fork me at a very reasonable rate
The salesperson was very healthful.
Excellent service yesterday, reinstalled front wheel, fixed & reinstalled back wheel, gave me food (unexpected/nonjudgmental) advice about bike cleaning, indicated need soon to replace 2000 mile used bike chain, & had pizza available while I waited.
Excellent customer service including sales and service.
Great service and products.
Eddy's staff is always ready to help you find the right product. Their service department is awesome. They do a great job getting your bikr ready for your next ride.
Very good service; knowledgeable staff and a lot to pick from. We've got what we need for quite a while, but I know where to come for anything else.
Fast and experienced and professional service. Products are all at comparable prices with on line dealers plus you get to deal with a Home owned company. I highly recommend.
My first trip to Eddy’s in Stow - what an amazing store!! My purchase was small, but I was treated like I spent $1000. Everyone I talked with in the store was so helpful and professional.
Thank you Eddy’s team.
Lots of great choices and helpful service
The customer service is excellent!
The people there are friendly and try to make sure that if you need a service, it is done correctly. The store has a nice variety of selections and the choices are good quality ones. Staff is knowledgeable.
Service and sales persons were very knowledgeable and helpful.