Customer Testimonials
Normaly Eddys has everything I need. Unfortunately due to the current shipping problem didnt have the part I need to service my bike.
NIce and helpful staff.
The staff was extremely knowledgeable and helpful. I never felt like they were trying to sell me more than what I needed. They were so easy to work with. Absolutely great service.
Excellent customer service provided by Andrew.
Very professional cycle techs! I never leave with any questions about my purchase or repair. The Montrose guys are the best.
Got me a hard to find frame I was looking for and cut and install my fork me at a very reasonable rate
The salesperson was very healthful.
Excellent service yesterday, reinstalled front wheel, fixed & reinstalled back wheel, gave me food (unexpected/nonjudgmental) advice about bike cleaning, indicated need soon to replace 2000 mile used bike chain, & had pizza available while I waited.
Excellent customer service including sales and service.
Great service and products.
Eddy's staff is always ready to help you find the right product. Their service department is awesome. They do a great job getting your bikr ready for your next ride.
Very good service; knowledgeable staff and a lot to pick from. We've got what we need for quite a while, but I know where to come for anything else.
Fast and experienced and professional service. Products are all at comparable prices with on line dealers plus you get to deal with a Home owned company. I highly recommend.
My first trip to Eddy’s in Stow - what an amazing store!! My purchase was small, but I was treated like I spent $1000. Everyone I talked with in the store was so helpful and professional.
Thank you Eddy’s team.
Lots of great choices and helpful service
The customer service is excellent!
The people there are friendly and try to make sure that if you need a service, it is done correctly. The store has a nice variety of selections and the choices are good quality ones. Staff is knowledgeable.
Service is fast and done properly
Knowledgeable and friendly staff. Good selection of accessories and bikes, even in these times of low stock.
Very helpful staff when I bought my E-bike.
Excellent mechanics.
Friendly knowledgeable service
friendly staff, good explanations, patient with my questions
Knowledgeable staff and helpful
Very friendly, knowledgeable staff who can advise on repairs, maintenance, and product selection.
The service department and the sales people are very helpful and kind. Always a smile and ready to aid you in whatever you need. You also have a great selection of bikes and anything you might need.
Their customer service is great as well as their knowledge about bikes!
Good customer service
Service department was polite, efficient, and reasonable.
Very helpful staff, knowledgeable and ready to provide support.