Customer Testimonials
Deb did a great job giving an explanation for everything about mountain bikes, great service and great quality.
The gentleman who helped me in the service center was awesome. One of the best client service experiences I had in a very long time. I apologize, I don't remember his name, but he had long hair. GREAT SERVICE.
Friendly, knowledgeable and helpful staff. Large selection. Helped by Evan Seabeck. He was friendly, polite, very knowledgeable and helpful. Could not have asked for more!
I always get GREAT service
Wide variety.
The people are the best
customer service is good. salespeople were helpful.
The people! The service department is awesome -- trusted; never disappoints.
Very friendly and knowledgeable. Also helped me understand how my new bike rack works.
There were enough knowledgeable staff to assist me in a prompt manner. Various saddles were ordered since they were not in stock. I was alerted to a problem with my tire of which I was unaware.
Very friendly, helpful staff who provide quick services. Repair estimates are given in advance of services and are reasonable. Some services have been performed while I waited.
Staff is A+, but the price of cherry cola is outrageous.
Great staff, both out in the store & back in the shop. I’m on my 5th bike I’ve bought from them, 3 for others & 2 for me. Service is excellent.
You have very good availability when I need something I can normally find it there
Customer service and quick turn around. Always great service
Went to find the right Trainer… found that a simulator had been constructed in the store. Must have read my mind!
Luis G helped me and was great. He explained things to me and fixed my bike tire/tube while I waited. I will for sure go back to Eddie’s bike shop.
Prompt and friendly
Good Bikes at good prices.
Help is available when you need it. Good selection of products. Professional service too!
Quality bikes and knowledgeable staff
great staff
Full supply and service for biking. Your team helped me pick the right bike and accessories, made selection easy. Your team assembled bike, rack, and accessories, made everything easy!
we brought in my granddaughters drift trike because she broke the brake. The employee fixed the brake while we waited. All the employess are friendly and always willing to help. A great place.
The technician took bike immediately. Removed wheel, replaced tube, reinstalled wheel , readjusted brake in no time. These guys are good and very friendly. This is why I drive from brunswick to akron to have bikes fixed.
Friendly staff. Weren’t pushy.
Professionalism and Courtesy!!
Employees are great and go far beyond expectations. We’ve had FABULOUS experiences with Evan, Josh, and Anthony.
The professional and friendly sales associates were extremely helpful.
I love how friendly the staff are, and how they are so patient and willing to answer my questions. They really helped me find the perfect bike for me and my riding style.