Customer Testimonials
Had a pro help me choose correct tube and tire for my trainer bike. Super helpful
We felt very comfortable talking with your sales rep. Although I've been an avid cyclist all my life I've never understood much about the technology. He spoke with us at length about new tech and training, answering questions and made us feel very welcome. We love the selection of bikes and gear.
Seems like they were short staffed… salesman was pretty knowledgeable.
Clear explanation, great work, and timely.
Listened to the questions I had regarding my bike and the mechanic addressed the issues. Bought a new seat for my bike for indoor riding on the trainer based on advice from the sales person.
Eddy's has a large variety of bikes and accessories to choose from and the sales and support staff live in the biking world and honestly know their business and customers. The guys in the back to evaluate, prep and repair the bikes are top-notch.
Frank was extremely helpful finding the right bike to fit my son. He is very knowledgeable, friendly and answered all of our questions.
Pleased with the products & services available at my nearby, Willoughby Hills based Eddys.
Knowledgeable staff and great service!
Great service. Vey helpful.
I received very good service at the Willoughby store.
Super pleased with the excellent customer service from George and the crew at Eddys!
Every product has been dialed!
EXCELLENT service !!
Awesome seeing First name removed Jr there. He’s the best!
Eddy’s has a sizable collection of products and I can always find what I need there
Great Staff!
Great group of very knowledgeable professionals at this business.
Fantastic customer service! Not pushy, very knowledgeable and patient. Eddy’s always has a great inventory to choose from. I bought 2 bikes this year and am so happy about my choice.
Had exactly what I needed in stock and great, friendly service!
Selection. Professionalism.
Incredible selection and very kind service. Thank you
Good advice and service for tubeless tire setup!
True professionals exceeding expectations!
I like the up-to-date accessories offered. Repairs are frequently made while I wait. I would like that 32-year-old video to be removed. It is outdated, and the lady did not dress as a real bike rider should. It would be better to show the GPS of a rider. --------- #38
Eddy’s employees always take the time to hear what my concerns are whether it is the stupidest question or a question that is needed to be asked. They always make sites to answer the question fully. I feel like just talking to one of the employees makes me a better rider.
I've always gotten my bikes from Eddy's. They have quality products, really knowledgeable and super helpful staff, decent prices and are very helpful with repairs and modifications. The only thing I'd like to see is more of their stores in other locations. :)
I went to the store to buy new cycling shoes. Instead, the salesperson told me the pair I have is guaranteed for life and they are getting the shoes repaired. Thank you!
I always use Eddie’s Bike Shop for all bicycles and accessories. A great, kind, knowledgeable staff!
Jack is the king.
Great customer service