Customer Testimonials
Very helpful and knowledgeable staff.
Personal service and advise. George helped me on his day off because he recognized me from previous visits. The service department is stellar, I had a problem that they diagnosed and fixed, then found another unknown issue that might have cost me dearly on a future ride.
I've visited your North Olmsted and Stow stores multiple time and the staffs have always been helpful and gone out of their way to help.
Great selection, knowledgeable people. Very willing to help and answer any questions. Nicest bike shop I have been to. I am looking forward to doing more business.
Selection and time taken with me.
Very good service
Good customer service culture
I’ve shopped with Eddy’s for years and would highly recommend them to anyone in the market for a new bike.
Knowledgeable and helpful employees; good quality products
Maintenance and repair dept. completely understood my situation of leaving town with my bike in one day. They had the parts and the repair works well. Please note: My bike was returned to me in a cleaner condition than I brought it in . This was especially important to me as I had no time prior to my trip. People who take pride in their shop and work area cleanliness do quality work and get repeat business and referrals . I ran a successful dental office for over 35 years. We changed almost nothing due to covid. We already had best tx and sterilization practices installed. We lost zero patients and as expected gained patients do to word of mouth. Brian E Clark dds.
Frank was great. Very informative. Great customer service.
The staff was extremely friendly and helpful!
Attention to details
Excellent customer service. I came in with a problem a day before a race and they had me ready to go for race day.
Aidan is awesome! An excellent mechanic and educator !
I came in to pick up my sons bike and a very busy Friday afternoon. I was struck by the kindness and professionalism of the staff to all customers.
Helpful, knowledgeable staff who made recommendations that fit my budget. Great customer experience.
Helpful and very knowledgeable staff
Staff is always friendly, knowledgeable. Service is prompt.
Excellent customer service. Best bike shop in the area by far.
Great staff.
Knowledgeable friendly staff who didn’t rush me in my decision. Great experience! I love my new bike!
For someone who hasn't bought a bike in years, the staff helped me understand how to maintain and ride my bike. I greatly appreciate their guidance and advice.
Everyone was very helpful and nice. The bike choice was perfect and I will definitely go back. Thank you. I highly recommend Eddie’s Bike Shop.
What a great experience. They put up with our indecision and patiently guided us through the process. We looked at 4 different manufacturers and 2 totally different styles. We also test drove 4 different bikes. Jimmy, Chris, Hayden and Steve were all great and we never felt any pressure. We would highly recommend them to all. We had been at 2 others shops before coming to Eddy's. No comparison. Eddy's is by far the best.
Good service at a d3cent price.
Best bike shop in the state
Great staff snd selection.
From the Min you enter the store, someone is there to help you. The people that help you includes everyone from managers to every other employee there. You will leave the store very happy you stopped by!
Quality products for those that want better than a bike from Walmart or Target. Personalized service from individuals that know bikes. Just like it should be!
Workers were informative, helpful, and attentive.