Customer Testimonials
Your staff is very friendly and knowledgeable. No pressure on the sales, willing to answer any questions.
Drew, Frank,
Landen, David and John.
big thanks to Tom C at stow for sending us cherry Coke!
Fast, efficient service.
Your team was amazing! I brought my own saddle and they put it on the bike, walked me through the e-bike set up and we took care of getting me the right accessories. I am just recovering from knee replacement on both knees, so have not been on a bike in way too long, your team got me set up and riding. Got home and took a few spins and cannot say how amazing it feels to be on the move again. Thank you to your team for having the patience to get me there.
Friendly and knowledgeable team at Eddy’s!
The staff was very friendly and professional. The repairs on my bike were completed well before the original time the stated. Great experience overall.
Knowledgeable , friendly staff
Everything was great, and super nice and helpful staff
Great customer service. Knowledgeable and helpful.
Good customer service
Expert mechanics, patient and willing to explain everything.
Friendly, knowledgeable customer service,
Tyler got me set up today with the Mission Control app for the bike we bought there last week.
Very helpful!!
You have everything we need to keep biking
Our sales person Dean was great. He put me in a Rogue E equipped TerraTrike. He answered all my questions and got it fit to perfection. I appreciated the honesty and attention to detail. Looking forward to getting it out on the trails!
Fast, friendly, and knowledgeable.!
Quality products matched with knowledgeable help.
Great group of mechanics and bike enthusiasts work at Eddy's. They are always helpful, knowledgeable, and friendly!
Staff went the extra mile to locate a bike part that I needed. Deb in particular searched for and secured what I was looking for, and when it arrived I found it to be of great quality.
Everything
Excellent service department and salesman.
had a flat tire and they took care of me quickly. An associate helped put my bike in my car. Everyone was very friendly and helpful
Very good service shop. Overall staff is very helpful and knowledgeable.
I liked the prompt service that was given when a bike inner tube was needed.
Friendly and knowledgeable workers.
They show a high level of expertise and experience in the field of business. I’m a happy and content customer. -Armando Arellano
Great service
Variety of products....and salespeople who are not pushy just to sell a bike. Provide great information allowing the customer to make an educated decision.
Your staff is amazing. I bought my bike at the Willoughby hills store and they , especially Anthony, have gone above and beyond to help me. We just bought my husband a bike there as well,
Sales people are great. Selection in the store is good.
The team was very helpful in helping me find a replacement wheel for my wife's Trek e-bile