Customer Testimonials
Jake has been the best bike specialist I’ve ever worked with
The variety of bikes and staff make Eddy’s our go to. I’ve worked with Steve on three bike purchases and he is patient in answering all questions. He’s extremely professional and knowledgeable.
Great products, knowledgeable and courteous staff, fast efficient service.
Fast, friendly service from knowledgeable people, and a large selection of bike and accessories to choose from. Worth the drive from Chardon every time.
Great location, clean store well stocked with inventory and friendly staff.
Quality products and abundant inventory. Skilled well trained sales reps and mechanics.
Excellent service and help with setting up my new Specialized mountain bike.
They were ready with the rack ordered by the North Olmsted store, so this was quick and easy for me.
The Eddy’s team members are knowledgeable, accessible and willing to tap into inventory at other stores when needed.
Landon and his crew are always on top of their game. They have given me great advice as well as excellent service.
They have guided me on purchases so that I can get the best bike or accessories to meet my needs.
The service has always been rock solid.
Staff was very good and addressed the issue with my bicycle
Very helpful and knowledgeable staff!
Estimated wait time was 10 business days. Got the bike back in 5. Looks great!
Great customer service and great bike!
Really, really great advice and service. Landon and his crew there are tremendously knowledgeable. I've been going there for over a decade and they have always given excellent advice as well as great service.
Good variety of bikes and parts. Staff is very knowledgeable.
reliable, high quality
Great products. Very friendly staff (Landon was so nice to me yesterday!)
Great customer service skills
Well trained staff. Very friendly.
You carry a wide range of biking equipment, prices are a bit high, staff is friendly
I have visited the store on three different occasions and have had great service each time. Volunteering information that was helpful in my purchase decisions. I am not from the area, but I am there quite often, so I have found a home away from home bike shop.
service technician was very helpful and expedient in helping me.
Customer service was great and product was nice
very knowledgeable staff. Had the Essential tune-up package done on my bike and just can't believe the difference. Bike rides and looks like new. All issues were fixed and fixed right!... Big Thank You!!
I appreciated the time the staff took to assist me getting a new saddle picked out.
Had a new bike shipped there, they not only unboxed and finished putting it together, they also installed the seat and pedals I purchased there, thanks!
Everyone at Eddy's Bike Shop does a great job.
Good selection, clean display area, knowledgeable sales person.
Full range of bikes in stock and great, knowledgeable service.