Customer Testimonials
You pretty much always have had what I needed when I needed it. Heck, I even married half your staff at some point!
Always timely and quality work. And the staff is super-friendly. Great place to do business.
Convenient locations, good people to work with.
I recently had my bike in for service and was very pleased with the experience.
Great selection, competitive pricing, and knowledgeable/helpful sales staff.
The staff was helpful and friendly at the Willoughby Hills location. We went in for a bike tuneup and tire repair and are very pleased with their quick turnaround and result. Also the price seemed reasonable and they did not try to upsell me which I always appreciate! Now the bike is running great — nice and smooth. Although this was our first time visiting the Willoughby Hills store, we grew up going to Eddys in Stow so for us it was an easy choice as to where to go!
1st trip there. Great experience!
You guys provide great service, know your stuff, and make coming in a pleasure.
Tibor and the staff was extremely helpful. We purchased a Trek bike, lights, helmet and a bell for the bicycle. We arrive near the end of the workday and he helped us. Thank you, Tibor. We recommend Eddy's as a great resource for purchasing a new bicycle. Every time that we go to Eddy's it has been a pleasant experience. The staff was helpful, friendly and grateful for the business. Thank you so much.
Employees are very knowledgeable and very informative and they seem very eager to take care of the customers
Location and attentiveness to customers.
Friendly & helpful
Knowledgeable and friendly staff. My first bike was from Eddy’s and now my daughter’s is too!
We bought both our bikes at Eddy's. We trust that Eddy's personnel will repair our bikes with prompt courteous service. We do recommend Eddy's to anyone looking to purchase bikes.
Margaret
Well, the mirror I purchased for my wife will not fit on her bike. We purchased the Trek FX3, the salesman said it would work but the handle bar is not compatible with that mirror.
Great products and great service. Knowledgeable employees
Amazing customer service and very timely!
Very friendly, knowledgeable, and friendly people. Nice neighborhood bike shop.
Quality products, well informed and customer focused staff. What's not to like?
friendly, knowledgeable folks.
i always feel i get the info i need to make important decisions about repairs, and merchandise.
Very knowledgeable and friendly staff. I had some specific ideas of what I was looking for in a new bike and they were able to point me in the right direction to get what I wanted with the latest innovations.
Experts
I appreciate the time they took explaining my options and not being pushy just informative. There is an impressive amount of different e bikes in store. Thanks for the help
First name removed
Very helpful from salesmen to mechanics.
The staff was very helpful when my family stopped in the other day. Thanks!
Salesman was knowledgeable, excellent service and good past experiences.
Service after the sale is excellent.
Salesman really took his time to answer all my questions and advise on which products would be best for my situation
Great customer service.
They were very helpful and nolegible very understanding of what I was looking for when over everything with the bike I bought Daveid was awesome thank you