Eddy's Bike Shop

Customer Testimonials

Report a concern   April 16, 2023 — Rated 10 out of 10 by L.H. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

The staff was very present and knowledgeable about the needs of a senior for buying a E-Bicycle. I believe her name Carol was very helpful in having the bicycle ready to ride it home.

Report a concern   April 16, 2023 — Rated 10 out of 10 by D.G. Eddys Bike Shop - Stow
What do you like about our products and services?

Great service

Report a concern   April 16, 2023 — Rated 10 out of 10 by M.D.W. Eddys Bike Shop - Stow
What do you like about our products and services?

I appreciate your friendly, knowledgable staff and your very efficient service department,

Report a concern   April 15, 2023 — Rated 10 out of 10 by Mike Gardener Eddys Bike Shop - Akron
What do you like about our products and services?

Everything went great. We were able to find the right bicycle for me--Trek Dual Sport--and I'm happy with the purchase.

Report a concern   April 15, 2023 — Rated 10 out of 10 by Linda Baker Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Knowledgeable employees!!!

Report a concern   April 15, 2023 — Rated 10 out of 10 by K.T. Eddys Bike Shop - Akron
What do you like about our products and services?

Service.

Report a concern   April 15, 2023 — Rated 9 out of 10 by J.P. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Friendly and honest.

Report a concern   April 15, 2023 — Rated 10 out of 10 by Tim Derosa Eddys Bike Shop - Stow
What do you like about our products and services?

Always great service!

Report a concern   April 15, 2023 — Rated 10 out of 10 by B.B. Eddys Bike Shop - Akron
What do you like about our products and services?

Received expedited service to repair a ruptured tire following a crash

Report a concern   April 15, 2023 — Rated 10 out of 10 by J.S. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Excellent

Report a concern   April 15, 2023 — Rated 10 out of 10 by B.K. Eddys Bike Shop - Akron
What do you like about our products and services?

Knowledgeable staff.

Report a concern   April 15, 2023 — Rated 10 out of 10 by Reno Schiavoni Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Top of the line as the bikes. Dean was very informative he helped me locate the color I wanted from another location also Eric did a great job assembling my new bike and getting it ready for me. Also Frazier helped adjust my seat and handlebar so I was comfortable. Wonderful team effort thank you very much!!!!!!! Reno

Report a concern   April 15, 2023 — Rated 10 out of 10 by D.D. Eddys Bike Shop - Stow
What do you like about our products and services?

you had the tube in stock very helpfull

Report a concern   April 15, 2023 — Rated 10 out of 10 by J.S. Eddys Bike Shop - Stow
What do you like about our products and services?

They are a class act

Report a concern   April 15, 2023 — Rated 10 out of 10 by Paul Grilli Eddys Bike Shop - Stow
What do you like about our products and services?

Extensive product choices and friendly, knowledgeable employees.

Report a concern   April 15, 2023 — Rated 10 out of 10 by C.A. Eddys Bike Shop North Olmsted
What do you like about our products and services?

The Customer Service is EXCEPTIONAL!!! In today's world that is rare---and every employee we have worked with treated us like family:-)

Report a concern   April 15, 2023 — Rated 10 out of 10 by Mark Holst Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

The whole team here is great. They take time with you to insure you are happy. They do not pressure you to buy the most expensive. Evan was our sales great and was awesome.

Report a concern   April 15, 2023 — Rated 10 out of 10 by Daniel Littman Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Service is always friendly, efficient, done right. I brought my road bike in yesterday to have the derailer & gearing checked yesterday. The busy repair staff made a spot for me & did what turned out to be a somewhat more complex fix than I expected (derailer out of alignment) while I wandered around & chatted with staff. Repair staff kept me informed throughout & fixed it right. And, to my surprise, no charge. Since I bought the bike there (& several others too). Very pleased. My go-to bike shop.

Report a concern   April 15, 2023 — Rated 10 out of 10 by R.P. Eddys Bike Shop - Akron
What do you like about our products and services?

Great customer service.

Report a concern   April 15, 2023 — Rated 10 out of 10 by P.H. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Wide variety of parts. Helpful staff !

Report a concern   April 15, 2023 — Rated 10 out of 10 by T.C. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Really nice staff, helpful, will suggest products that could be beneficial like bike seats, bike holders, etc. Also good pricing and not into over gouging the customer. Very trustworthy team!

Report a concern   April 14, 2023 — Rated 10 out of 10 by L.R. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Drew was the best... friendly, knowledgeable and honest.

What more can you ask for?

-will definitely be sending friends and family here.

Report a concern   April 14, 2023 — Rated 10 out of 10 by Mike Gold Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

I like when knowledgeable people help me to make better decisions than I would on my own.

Report a concern   April 14, 2023 — Rated 10 out of 10 by M.H. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Fixed my flat bike tyre with a new rim strip and tube in about 10 minutes.

Report a concern   April 13, 2023 — Rated 10 out of 10 by Jason Hall Eddys Bike Shop - Stow
What do you like about our products and services?

The wide variety of bikes and accessories!

Report a concern   April 13, 2023 — Rated 10 out of 10 by J.D. Eddys Bike Shop - Stow
What do you like about our products and services?

Great customer service

Report a concern   April 12, 2023 — Rated 10 out of 10 by T.H. Eddys Bike Shop - Stow
What do you like about our products and services?

Great service, in what should have been a flat tire repair., ended up needing some extra TLC. Technicians were great. Thank you!

Report a concern   April 12, 2023 — Rated 10 out of 10 by D.S. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Every person at Eddy’s has been so informative , helpful and courteous. The service is very good. I love going to Eddy’s and tell all my friends and family about the exceptional service.

Report a concern   April 12, 2023 — Rated 10 out of 10 by Bill Paczak Eddys Bike Shop - Stow
What do you like about our products and services?

quality products great service department

Report a concern   April 12, 2023 — Rated 10 out of 10 by S.S. Eddys Bike Shop - Stow
What do you like about our products and services?

I’ve received great service from Eddy’s for many years. Went in to get some spring clinging supplies and replacement accessories/parts, the service department was helpful as always. Talked w/the salesman who sold me a mountain bike a couple years ago, too; nice reminiscing on the dark times when a new bike purchase meant sitting on a wait list for four months!


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