Customer Testimonials
Staff is helpful and professional. I trust their evaluation of what kind of tuneup is needed!
Very helpful and and knowledgeable staff, thank you
Great staff, very helpful and knowledgeable.
The store (Stow) is well organized with good selection. Tristan was very helpful and knowledgeable about the bike I purchased (Trek Rail 7). Great experience all-around!
Everyone is helpful and knowledgeable and friendly. Products are first class.
I was walking into the store even though we showed up late. Our person didn’t let me get there till later in the evening. They still took the time to help us pick a bike for my son. It’s nice walking to the store and everyone is knowledgeable about the product. And you’re comfortable buying what you need I think it’s awesome that a store is still own operate here in Ohio by Ohioans. I appreciate the time they spent with us. When I returned to pick up the bike, it was actually ready to go. The customer service is impeccable.
Every single employee is very helpful
Very helpful staff, great bikes
Josh was very helpful in choosing and installing new equipment on both of our E Bikes. We purchased them from Eddy's and continue to have them serviced there. Your staff is great!
Your staff are bike people. They know bikes inside and out. The service is amazing and everyone is so knowledgeable. There is no other bike store for us!
Friendly and professional staff who go above and beyond in their efforts to help the customer!
In person service beats buying a bike online any day. I had a patient, knowledgeable, and friendly sales rep help me with identifying the type of bike I was looking for, explained features and technical details, demonstrated how to take the wheel off, was knowledgeable about store policies, handled the trade in of my old bike, the bike was sized and fitted for me, the bike was already put together and tuned up - ready to ride!, and the accessories I wanted to keep were transferred to the new bike for me. I was appreciative that our sales rep was so knowledgeable.
You have great expertise when it comes to my biking needs and wants. You don't try to sell me something I do not need. When I need repairs, you very often do them on the spot. Much appreciated, especially Chris Bednar, a long-time helper for me.
Great selection. Good service.
Friendly staff. Not the first trek I have purchased.
Everyone was very friendly and helpful. I appreciate that very much
Best crew ever!!!
Great selection, knowledgable sales staff, convenient location.
Friendliness
Friendly,courteous staff. Know what a repair will cost before the work is done. Just a good place to take my business. Keep up the great work!!
Great bike shop. Extremely professional and knowledgeable staff that gives you the right advice so that you can purchase what will help you with your cycling needs.
Very prompt with online orders.
They had what I needed in stock.
Everything friendly and knowledgeable staff
Excellent mechanical service.
Everyone is knowledgeable and friendly
Never any high pressure sales
You guys are always very friendly and helpful for whatever I'm looking for.
Keep up the good work.
Thank you,
Tony Mason
Legacy Rod & Custom
PLX
Something about a soda purchased from Eddy's just makes it taste better. Chris McMaster is a scholar and a gentleman.
Always a fun pleasant experience!
I LIKE THE SERVICE OF Eddie's bike shop=hey give you exceptional service the only place I will pu=Chas a bike from.