Customer Testimonials
Super helpful - Nick at North Olmsted and John and Tim at Akron store. I love my new bike. I drove from one store to the other to try a different size and came in 40 mins before closing the day before a holiday. Test ride 3 different bikes and they weren’t quite right. I was super disappointed that I wouldn’t have a bike for the 4th of july holiday but as I described to John the configuration of my road bike fitting he had an idea and it was perfect! They didn’t rush me out of the store even though we were right at or just past closing time. They let me do one last test ride and that was my bike! I just came back from over and hour ride to the path and path along the lake. We’re going out again later with my dog and dog trailer in it. It’s perfect. Thank you guys so much for your help.
The staff is always friendly and helpful.
Good range of brands, present inventory notwithstanding. Tough time to be selling bikes. Knowledgeable staff. Very helpful.
Great service and insight to help us make the right purchase.
Very nice people. Was greeted and asked if we needed help. I just wanted to look around. That was my first time in the store. I found a nice helmet and they also put a kickstand on my bicycle for me. I will definitely be back again.
You understand bikes and what is needed and take good care of your customers.
Service and professional staff!
Great customer service and a great selection of products. Would recommend!
Friendly staff always ready to answer your questions.
Friendly, prompt, knowledgeable service and a great inventory.
The sales person was very friendly, helpful and informative. We were just starting our search on buying myself a bike and he showed me the townie bike and we were sold.
Knowledgeable staff that are also bike riders.
Great service n the staff is very helpful.
Very friendly staff, quick to help, and amazing selection of stuff. I highly recommend you at least check this place out and get a feel for the atmosphere.
Sales staff very knowledgeable and friendly.
Nice selection of bikes and biking gear. Very knowledgeable customer service people.
Great inventory, fair prices and amazing service. Brandon really went above and beyond.
Chris was great to work with. We didn't really know what we needed and he was patient in walking us through our options and helping us make a decision without pressing us at all.
Drew was awesome to work with, very helpful.
Fun experience buying a bike.
Everyone is very knowledgeable and nice.
Good customer service
Jake
Knowledge, Selection and service. Prices are equivalent and competitive but no “deals” I paid more because the sales person worked hard for me… brought a bike from display to fit onto the racks we were considering.
Attentive and professional!
Customer service in the service department was amazing. Beautiful store, wide variety of inventory, employees seemed happy and very knowledgeable!
Excellent products and fast service!
Bike shop has friendly and knowledgeable service,
Friendly and helpful
The associate was super helpful
The staff is always ready to welcome us! They are very attentive to our needs. The service is always great!