Customer Testimonials
Knowledgeable and courteous staff helped me with my purchase.
Awesome knowledgeable and friendly staff. Can’t say enough about customer service. David was excellent in helping me choose my new ride!!
No issues they help me with sizing a seat good customer service
Great prices and great people
Exceptional service - a staff member welcomed us to the store and helped us get everything we needed. He addressed all our safety concerns. He fitted us as needed. The staff is knowledgeable about all bike needs and equipment. I was amazed at the quality of the customer service we received. This was our first visit and we will be back for all our bicycle needs. Thank you
I don’t care if you’re over an hour away from me - or Stow is at least. Well worth the drive for the skill of the mechanics. Great job!
Variety and friendly staff
Shane was very helpful in teaching me about basic bike maintenance, and swapping my tires/tubes. I highly recommend Eddy’s bike shop to anyone in the area.
Sales people are very nice. And knowledgeable
The service is always amazing. My trip yesterday took this to a new level. I purchased something for my bike and once I got home, had trouble installing it. I call and was informed that install for would be taken care of free of charge. While I waited the staff took their time (even close to closing) and helped my daughter purchase a good bike for her.
Extensive selection of parts in the service department.
Good variety of accessories at reasonable prices. Why shop on the internet when you can see and touch what you are thinking about buying? At the same time you are supporting a local small business that employs riders.
Always great service! We've bought 5 bikes here. Every time has been a great experience with Chris. Even when there was a mix up that may have cost us a planned vacation Chris went above and beyond to make sure our new bikes showed up and were ready in time to not cancel our trip. We highly recommend Eddy's and their crew!
Quick turn around and found the source of me inter tube leak.
Didn't purchase my bike through Eddy's but they facilitated pickup and were very helpful. I decided to buy pedals and a bike stand with them because of how well they handled the transaction.
The young gentleman was very helpful.I did get. Bike and loving it besides I think I need to get a bigger seat back problems
The team very thorough and explained all the features, pros and cons. Very professional and took his time with my has I was making my decisions.
Always helpful and personal vs. today’s world of cold detached customer service. They always have what I need.
Always a helpful experience vs. the good detached world of retail today. Always have what I need.
Always friendly staff and they and very knowledgeable. We’ve bought multiple treks and they’ve been able to help find which bike would be the best fit for each member of our family
We like the quality and variety of the bikes and colors and prices es are reasonable but the only thing for the customers who spend 2 to 3 thousands dollars in the store we should get qualified for 20 to 30 percent off to purchase any accessories from the store that will be awesome. We would to thanks Mr ( John)
For all the time and help . Thanks again
Last name removed family
Attention to detail, good explanations about bike needs, very helpful staff
Service is wonderful. Very knowledgeable staff.
Friendly knowledgeable service.
The mechanics were friendly and knowledgeable.
I have always used your services when needed. And, I do tell everyone if asked. You do a great job.
Always helpful and friendly.
Had a tire repaired. Fixed it when I brought it in. Very friendly and efficient. Great shop.
Quality products, friendly service. Over the years, my husband and I have purchased eight bicycles from Eddie’s. That’s our level of satisfaction!
Very friendly people