Customer Testimonials
Friendly neighborhood feel,…informative and helpful!
Knowledge is very apparent when speaking with Employees. We truly appreciated the information that was so freely and professionally shared with us.
Tibor listened to my needs for a new bike and showed me great viable options. He was very helpful, patient and courteous. I so appreciated him ordering the bike I found through online searching.
Dean was awesome when I picked up my bike. He patiently walked through gears, brakes, etc on the bike. He has great sincere customer service.
I have no doubt following my purchase of this new bike that I will be a loyal customer.
Very thorough knowledge of the products and product service.
Friendly, knowledgeable service. Completed service on our bikes ahead of the estimated time frame.
Always do a great job. Was done in a timely manner.
High quality products and very knowledgeable, pleasant and competent staff.
Prompt. Done right the first time.
You get everything done right away!!
I never assign a 10 to anything, so this the top score.
The salesman was great, very knowledgeable. Knew what I wanted as far as helping me to get the seat right and ride.
Matt and the whole were very helpful & responsive to my many product inquiries.
Efficient and thorough! Bike rides like a dream!!!
Good customer service and instruction.
Very friendly staff. Quick service and will fix an issue right away if something is wrong after initially having service.
Everything customer service great and reliable recommend.
Good service.
Very knowledgeable.
People who work there are very knowledgeable and helpful. No high pressure sales. They know what they're talking about, & know their product. Shop is very clean
Very friendly very timely manner and not very expensive and they are very good people man people manners personalities good staff
Prompt attention from sales staff. They are courteous n friendly!
Your sale staff is very knowledgeable and friendly
I needed a tire tube replaced and they did it in 5 minutes! I also had just enough time to look at (and buy) a very comfy new seat for my bike!
Very knowledgeable very helpful very courteous very good products that other shops do not have.
Great service. Great product. Exceptional knowledge
I like Eddie's the service is great and it's fun to talk to the workers that work there and my bike is always serviced well.
The service at Eddy's bike shop in Willoughby Hills is excellent. All of the employees at this location are very nice and are willing to answer any questions you may have. I would highly recommend this location.
The staff is knowledgeable and friendly. My questions are always answered thoroughly.
Solid shop with excellent mechanics. One can with confidence bring in a high-end bike for service and know the job will get done.
Very Good !
Customer service is top notch!! Very knowledgeable and will find you the perfect product.