Customer Testimonials
The young man I spoke with, was super helpful, recommending repairs to my chain and cassette and even when I indicated I wanted to give it a try myself. He was glad to show me the tools that I would need very good experience.
Steven, the gentleman who worked on my Giant was really great.
Good quality and great service
The quality of the bike.
You have great inventory and service in a really tough business. I do all my own bike mntce but was stumped by an adjustment. Your mechanic was meticulous and on the details. He did it right. First name removed.
Great, friendly service. Have purchased many bikes from Eddy's in North Olmsted.
Great selection of Gazelle e-bikes, and Deb is a wonderful sales associate. Thanks for all the insight and help!
Great customer service. Good quality products.
Deb was fanatastic! She very obviously knows her bikes...answered all our questions, made great recommendations etc.
I'd highly recommend Eddy's (and Deb)!
Excellent company! I had the Essential Package tune up recently. My bike rides "better than new". The bicycle technicians were professional yet friendly, and very informative regarding certain aspects of my bike. They took time to answer all of my questions. I am extremely impressed with the high level of service at Eddy's Bike Shop - Willoughby Hills. I will always go there for my cycling needs.
Knowledgeable staff and very friendly to us old folks that still like to ride bikes even if they are e-bikes. Very prompt service when we have had issues.
Service is very reliable. Wide choice of products. Knowledgeable employees.
Fair prices.
I have shopped at Eddys since 1977.
Service dept (JB) did an outstanding job rebuilding bike starting with a new frame.
I received advice on road bike upgrades to achieve better performance and Eddy's service team was also able to repair the gear assembly on an older mountain bike which is now performing like new. The service was performed as desired and with a quick turn around.
Knowledgeable, being coming there since 2004.
I haven’t had a chance to ride my SWEET Roll 3.0 so all I can say is that the gentleman that helped me was very nice. He knows his stuff and explained all my concerns very smoothly.
Needed a quick fix on my grandson’s bike. They fixed it quickly and gave me a good deal on the labor, which I greatly appreciated.
I came in to have 2 new tires and inner tubes installed on my bike. They did an amazing job and my bike was ready in only a few days. They also cleaned up my dusty, dirty bike and it was so shiny when I picked it up. I hadn't ridden my bike in over 3 years because of the tires. It was so wonderful that I was able to start riding again. Thank you Eddy's Bike Shop!!!!
Excellent service and product.
You had exactly what I needed. I live in Middle Tennessee and you were willing to ship the product to me; arriving 2 days later. Wow!
Needed to order a Specialized part number and the process was easy, everyone I talked to was helpful, and I appreciated the prompt notice when it had arrived.
Exceptional service by Jake at Eddy's. Full rebuild on front shocks along with a tune up and bike rides/handles as good as new. Great service thanks!
Great Service Fast & Freindly
Service was great and the staff provided a welcoming atmosphere.
great service, friendly staff, knowledgeable, good products
Friendly service and knowledgable
Great customer service!
Loved the experience
Always a very pleasant experience! Go here for all my bike needs if I can.
Eddy's Bike Shop does a very job servicing my work out bicycle.