Customer Testimonials
I am always able to find what I need in stock at the Stow store
Bikes are quality bikes and staff is very polite and helpful.
variety of bike products
All employees were very helpful and insightful. They did not try to oversell the repairs and my bike looks ready for use.
My first couple of visits to Eddy's were disappointing as I was told they will only work on ebikes that they sell. Recently I wanted to replace my brake pads and had a hard time finding what I needed. Even Amazon didn't have what I needed. As a last resort I called Eddy's and to my surprise they had what I needed at a very reasonable cost. The gentleman at the service desk made it clear that my satisfaction was his goal.
Incredible range of products! The service is above and beyond. Every time I’ve gone there the help I’ve received has been genuine. You feel like you’re working with a knowledge friend!
The service dept fixed my brakes quickly and gave me good advice.
Friendly, knowledgeable, prompt service, and fair pricing. Can’t beat those traits!
Personnel are courteous and knowledgeable. If there was a standard for retail performance, Eddys should be the benchmark example.
Easy ordering, great communication. Love that Eddy's is an actual bike shop!
Large selection for any activity. The staff there listens and makes sure that you have the correct equipment. Excellent customer service. This is how you do it right. My go to for any / all future needs.
All my questions were answered. The gentleman who waited on my even helped me take it out to my car and showed me the proper way to put the bike in my cargo area.
What's not to like - the best darned bike shop I know of!
Friendly and quick service !
Awesome service, friendly people and excellent support. Really contribute to the biking community in a huge way!
Love the staff.
1) I like the way your bike mechanics talk to customers about repair/service recommendations. I like that's there's actual conversation, not just selecting boxes on a web site.
2) I like that you have a decent amount of clothing inventory. I bought new bike shorts at your Stow store this week, but first needed to try on different brands to find the right fit. Was so thankful you had enough inventory to do that. I drove a bit far to your store, thinking I'd have the best chance there and was right.
Competent, speedy, kind.
Anthony took plenty of time to really get my fit and answer all my questions
Reliable and professional services
Brought my bike in for repairs, they did fantastic job it rides great like the day I got it!
Jimmy on point as always
Good service you need to include some free stuff.You should not have to pay for a kickstand that should come on the bike for what you pay for that bike. You buy a car seat belts come with it.You send a 1000.00 for the bike and have to pay a kickstand.unreal.
The staff was friendly, knowledgeable, and readily available to answer questions
Very pleased with the Trek bicycle. Service is professional and courteous.
Knowledgeable, super efficient and always dependable.
Nice big store, LOTS to choose from.
Friendly and helpful staff. Good quality products and reputable store.
Knowledgeable, friendly, quick service
I had an excellent overall experience at the Stow location! I especially appreciate the time and exceptional courtesy that my salesperson showed me as we explored options. And most of all, I absolutely adore my new e-bike!