Customer Testimonials
The manager and supply.
Friendly and professional staff!
Great service
Quick and friendly
Very helpful associates
Everyone was very attentive to my needs/desires for a bike and there was never a hard sell. I ended up with what I really wanted.
Hayden was the epitome of a service-oriented salesperson. He was knowledgeable, friendly, enthusiastic, patient and had an amazingly positive attitude. He made all the difference!
Great service! Staff very knowledgeable and really care about the customer and their needs.I even drive in from another city almost two hours away to have my bike serviced at the North Olmsted location where I bought my bicycle over ten years ago.
Professional, knowledgeable staff!
We had a great experience. The salesman (young guy!) was so patient and trained us on putting on and off the bike rack. We could not have been more pleased with the service!
Good mechanics.
Every time I have gone service has been great. People are very helpful.
Great selection of products. Great crew in the service department also!
Welcoming environment with knowledgeable staff.
Friendly staff. Quick service
You guys did a fab job with my very neglected bike!
It was not cheap but it was worth it. Hit the bike trail yesterday right after I picked it up and it was a night and day difference.
Great work and customer customer service
Fast and spot on service!
I received excellent service.
Eddy’s bike shop is awesome!
Fixed a flat tire immediately when I brought it in flat. Very happy with that!
Kyle was awesome. Very helpful and understanding of my needs.
Individualized, knowledgeable service by staff.
service folks -especially David was great. He followed thru warranty w/Trek and got me back a brand new bike. I am grateful you guys + Trek.
Great bike. Great service. Thank you!
Excellent service
Bike is great and the staff is so friendly, top notch!
Great products with a wide variety of products for any skill set, and knowledgeable staff , great mechanics on the floor, with that being said could use a few more custom type products but for that being picky, great staff great store.
Excellent staff! Very knowledgeable and helpful! Thank you!
Just about everything! The staff are knowledgable, work hard and make everyone feel welcome. I will always come back to the Edd¥'s in Willoughby,