Customer Testimonials
I have stopped at both Stow and North Olmsted and I have been so impressed and thankful to the staff for their help and knowledge and kindness and professionalism. Thank you, Eddy's!
Had an issue with my gear shifting and you fixed it while we waited. That was great since the alternative was a two week wait and I need to ride!
Friendly and knowledgeable.
We ordered a Kuat bike rack... Anthony helped us in the store, showing us the Kuat and others.
The rack was assembled and a couple of days later, Anthony called us and told us it was ready. He mounted it for us, showed us how to use it, secure the bikes, lock it, etc...he was AWESOME!
I recommend Eddy's to anyone interested in anything remotely bike-related...and ask for Anthony!
My checkpoint wasn't shifting correctly. And I needed my bike for the 4th of July. Technician replaced the cable, and got me back on the road. Really appreciate it. Thanks for your great customer service.
Shoe selection
Fast, friendly, and extremely knowledgeable sales person. Did not feel pressured. Was extremely helpful and explaining everything that needed to be done for our bike rack and what it was compatible with. Even took us to shell one on the back of his truck. Put it together and helped my husband install it later that afternoon. Drew is the best we will recommend your shop to everyone.
Good service and staff.
quality products with no pressure to buy from the sales people
good staff
Great place for bicycles and all your cycling accessories! Friendly and helpful staff.
Expertise in products
Good customer service. Very friendly.
Quality
Excellent service
Knowledgeable
Unique
Top of the line
Bryan Myers was fantastic. He helped me a ton with getting situated on a bike I just got- also Zach helped me with some new shoes and pedals. Just overall so impressed and appreciative. I’m
Great, people, service and products
The large E bike Selection The Service and a knowledgeable people and the way they fit you to a bike
Every employee checks in with me but doesn't hover, service department is great to work with, and instore selection is awesome.
Variety of products. Knowledgeable staff.
Great selection but outstanding service. Knowledgeable and made sure my bike was in the proper condition to ride. They handled my Trek bike brake recall
Very friendly service. Smiles all around. Had everything I needed.
I had a question about adaptive equipment for a bicycle and they went out of their way to find answers for me.
The service and the products that Eddy's offers are fantastic. The service department is great and very helpful. I would highly recommend Eddy's bike shop if you're looking for a new bike or to have your serviced.
Knowledgeable, and fast
We've been to Eddy's Wllby Hills several times and always have had EXCELLENT service, most recently from Anthony, who helped us select a bike rack. Could not be more pleased with the conscientiousness, knowledge and professionalism of all of your employees/staff!
Had a great experience getting a new bike and getting an older bike worked on.
Nice service. Very knowledgeable
High quality selection and knowledgeable staff!
Derek provides excellent service and expertise!
Chris did a great job helping me with my new bike