Customer Testimonials
Great service: professional interaction, bike experts and fair pricing. My bike shop as long as I can bike.
Once again, Eddy’s bike mechanics knocked it out of the park. With an overhaul to my Trek Checkpoint and a quick tune up of my Cervelo S3, I feel like I’ve got two new bikes in my stable!! Thanks to Jackson and the team!
Chris was very helpful with all of our questions. He offered suggestions about products and accessories we never thought of without making us feel pressured. Thx so much, we love our new ebikes!
JBT can build a fine set of wheels!
Professional experience and service. Also the best choice of various products.
Professionalism top to bottom. I’ve been riding bikes for over 60 years. Built them, rebuilt them, now just care to ride ‘em. When I need something done or just have a question Eddy’s is the only shop I’ll go to. If you’re over 50 and want to get back in the bike riding game, go see the folks at Eddy’s Bike Shop.
Excellent customer service. Selection of bikes and accessories is awesome.
The people were very homely and cheerful and they guided me carefully through to the end until I got the bike that fitted my dreams. I am very happy with the bike and other accessories I bought from this store.
The service department in Montrose is the best!
Very prompt repair.
Stow 1970 to new location Always Helpful
Very knowledgeable and very helpful.
Walked in and was immediately asked if I could be helped, pointed to the service counter and Tyler repaired my grandson's tire in 5 minutes and told me about class for my grandchildren to learn to fix a tire. Can't ask for more ! Awesome bike shop
The guy who was showing me the bike told me everything that I needed to know about the bike and he was real good at.
Your service is always “top notch”. My only go to bike shop for service and for bikes and gear.
Great staff!! They squeezed in my shifter cable repair for the same day as we were on the road. They also offered a ton of advice for activities to do in the area in lieu of biking. Love good people! Thanks!
JB and the service team are fantastic. I could not recommend a service group more highly.
Excellent work and service
Anthony helped me select the ideal bike, and all the necessary accessories. He was patient, knowledgeable, and cared about my experience.
very friendly , helpful and able to look and service my bike on short notice and they did a great job
Professional assistance.
Staff was friendly and helpful.
JB is fantastic. Super quick turnaround, always confident I’ll get the right answer. Very appreciative.
fixed bike in a timely matter, very friendly staff and very knowledgeable!
You had what we needed!
Evan was very helpful and patient with all my questions. He explained everything about the e-bike I purchased.
I have had such great experiences both times I have been to Eddy's - the staff is knowledgeable, kind, and very attentive and honest. I was helped to find what I wanted and needed that was going to work best for my bike and was able to get in and out of the store very quickly - I am a very happy customer! Thank you, Eddy's!
Everyone that we encountered at the store was friendly and helpful.
Fast competent service.
Service is fast and staff are genuine and informed! I was very impressed at my visit to the Willoughby Hills store. All of my questions were answered and the staff gave great recommendations.