Customer Testimonials
Everytime I walk in here every single person is extremely helpful and kind.
Fixed my bike three times at no charge to me. When it’s time for us to purchase a new upgrade for my boyfriend we will be coming here.
Knowledgeable employees.
Good selection
The guy helping us out (Mechanical Engineering student at U of Akron) was awesome! Super helpful and got us up and running very quickly!
I love the store. It offers a great selection. The employees are friendly and knowledgeable.
The staff at Eddy’s in Penninsula were very helpful and knowledgeable. Made suggestions for less expensive repairs and replacement pedals. Great location right by the CVNP bike trail.
Very helpful & friendly staff!!
Knowledgeable and friendly staff. Good selection of bikes and accessories
I had my bike serviced at the North Olmsted shop and a new seat put on. All the guys I dealt with were really friendly and helpful. I would highly recommend Eddys Bike Shop!
I thought my salesperson went above and beyond in her customer service. She double checked the in house inventory to locate a large GIO bike helmet for my Son who was leaving the next day on a long bike trip. I want my Son to be safe and she provided important information about the high level of safety technology associated with the GIO bike helmet I purchased. She did an excellent job and I’m thankful for her help!
Good selection and our salesman Jeff was awesome!
Friendly, competent, and willing to do repairs while I wait.
Friendly, knowledgeable and efficient bike experts.
Products -- virtually always have what I'm looking for. (And often things I did not know I NEEDED.)
Service -- talented, versatile, easy to talk with. Candid. Not pushy -- will let me know my options.
Wide variety to choose from
Courteous, professional and flexible. A couple from out of state came into the shop with a bike issue and the guy took in the bike as a priority. And this is a very busy location.
Great service. Easy to work with.
Fast, friendly service.
The staff was super nice and helpful...very unlike my experience there last summer when it was still Century Cycle. Thank you.
You guys always have what I need and a very knowledgeable staff to help me find what product/s will work best for me:)
Very straightforward about the work that needed to be done.
Worked with us to get the necessary work done quickly because of our needs.
Very good experience.
Friendly, informative about what needed to be done, got the work done sooner than expected and notified me. Easy pick up and the bike works great- all tuned up. Thanks.
Quick and efficient service, thanks!
How they listen to you and treat you as a longtime customer
Fast service
Great selection of products and very friendly, helpful staff. Thank you!
Friendly staff. Located in my community.
Staff very friendly and helpful in the process of getting a new bike. My son was thrilled that he was able to have choices and that recommendations where given to him for accessories
Very through, exceptional customer service, and knowledgeable
Good customer service
Dennis was great. Explained issues and resolved all problems quick and efficient