Customer Testimonials
Very good quality and fast service
Quick service in a reasonable price for the work that I had done on my bike.
Thanks guys! Love my new fx6
Great service and knowledgable staff.
Very patient and knowledgeable staff that always helps me out.
Service was great, staff friendly and knowledgeable. Great selection of bikes.
When I walked in the door, I was immediately greeted and asked if I could be helped with anything. I knew what I needed to purchase and all sales reps I interacted with were friendly and helpful.
Supurb customer service every time I visit, staff is very knowledgeable and polite.
The team at Eddys is incredibly competent. They know their products, area rides and their service team is top notch.
Customer service
Most comprehensive in store inventory. Most knowledgeable staff in N E Ohio
Very good service. Good inventory. Pleasant employees.
Many options and inventory of products. Helpful service people. Have brought my bike in several times for on the spot fixes with no wait.
Jeff knows his stuff!! Now that is a big help!!
Eddy's has a great selection of e-Bikes to choose from, and as importantly, good availability in the sizes required for myself and my vertically-challenged wire. Everyone we dealt with at the shop was very patient and knowledgeable, and spent as much time as was required to help us select our e-Bikes and ancillary equipment.
I received prompt, excellent service on my bike.
Fast and reliable service…little bit expensive
Knowledgeable, chill people. They don’t really push, but give good info and feedback to help you buy.
Very knowledgeable and took a good amount of time to answer all of our questions.
You took care of my simple repair right then and got me in and out.
Staff was knowledgeable, helpful, and patient, and there was a large selection of bikes and accessories.
Your staff is knowledgeable and patient. Thank you!
My wife and I purchased 2 Trek e-bikes which we have been very happy with.
Recently my Verve 3 has had 2 spokes break in a 2 week period out of nowhere while riding slow on smooth streets.
I took them in to be replaced, which they did a good job. The only thing I'm disappointed in is nobody gives me any info as to why or tips as how to prevent. Now I'm leery of taking the bike on a distance ride not knowing when this is going to happen again.
I did have 2 flat tires in a couple week period as well...which the tire had glass in and needed replaced along with the intertube. A week later it went flat again and was told the intertube they previously installed was faulty and replaced at no charge that time.
Great Service!
Everyone there is so polite and helpful! I have had Josh, Zack, Tyler and Brandon work on my bikes. I have been very happy with their service. I have recommended them to people who I have sent to your shop!
I love the attentiveness when I am in the store. They provide a lot of help and answer all my questions.
A lot of great knowledge from the associates, and prompt and courteous service with fair pricing.
Very nice service love my Last name removed tires
fast service great people a ton of product
I had nothing but good experiences purchasing a ebike from them. Erik was extremely helpful and went over and beyond his duties to help me get what I was looking for. He was very patient with me and made me feel comfortable with my purchase!