Customer Testimonials
Good customer service
Your service is excellent. The prices appear to be high.
The service was excellent on both days that I went to the store. The prices seemed high.
Great friendly service and staff
It was a great experience, the staff was very helpful and knowledgeable, I felt like I was the only person in the shop even though I wasn't, they made me feel like a important person and not a number, thank you so much well worth the hour drive, uplifted my heart to see there is still businesses who put people first. 🤗 double thumbs up. 👍👍
Your service member was very knowledgeable and helpful. They were also very patient as I was getting a bike for my 5 year old and they were very excited.
Terrific selection of products and the service is great.
Excellent quality service.
Excellent selection of high quality name brand products.
Knowledgeable staff. Take the time to listen to the customers biking experiences. Did a thorough check of my new bike.
Fast and friendly.
GREAT service and knowledgeable, friendly people to educate you on what is right for you. They take the time to make sure you understand what you are buying and why it is right for you.
Everything was easy when I walked into Eddy's. The salesperson was friendly and knowledgeable. He helped me choose between the two bikes I was considering. When I went in for my first tune up, it was another pleasant experience.
I liked that you carried the brand I was looking for (Trek) and answered all my questions with out being condescending. I felt very comfortable.
We purchased a new Trek bike from Eddy's Bike Shop in Stow a couple months ago. I brought into their service department this weekend to get an adjustment for the back derailleur. Brian in the service department was very helpful, and efficient as there were several of us in line on a busy Sunday.
Eddy's communication that bike was ready for pick up came to my text and email.
Tim Rich
Everyone is very helpful and knowledgeable about the products that I am looking for, and are willing to spend time to help me how to use what I am getting ready to buy.
Absolutely EVERY staff member/associate that we have encountered has been knowledgeable, articulate, and patient with our many questions!
You have a great team in Stiw!
Super knowledgeable staff.
Evan was great and not only guided me through everything I needed to know, but was quick to recognize and recommend the premium products I was looking for.
Based on several years of buying a bike and maintaining a couple of them Eddy's have done a good job in keeping me biking. My experiences with them have been far better than anyone else I've dealt with.
Great Selection! Friendly staff!
Very thorough. Timely service.
Experts. And friendly
Knowledgeable sales and service people
Bought our bike not knowing what we wanted and the skilled salesforce know their products
Deb was so nice and knowledgeable. Everyone that I interacted with was SO nice. Very friendly staff overall and answered all our questions. Even the stupid ones we had but they didn’t make me feel dumb for asking! Ive recommended the shop to everyone! :)
The salesperson was very knowledgeable about the bikes and helped explain everything that needed to be known about what the bikes are capable of achieving. He was not pushy with getting the sale done.
Very knowledgeable staff, and so helpful !
everyone that I interacted with seemed to be quite knowledgeable about bikes and cycling. I felt comfortable with what they told me and I would definitely recommended Eddy’s to friends and family.
I had been in last yr. and Nick had introduced me to the Trek bike, the fit was very comfortable being I'm short. Fast forward to now and Carter was very informative on reasons to shop there or a sporting goods store etc.
Good customer service