Customer Testimonials
Walked in and was immediately asked if I could be helped, pointed to the service counter and Tyler repaired my grandson's tire in 5 minutes and told me about class for my grandchildren to learn to fix a tire. Can't ask for more ! Awesome bike shop
The guy who was showing me the bike told me everything that I needed to know about the bike and he was real good at.
Your service is always “top notch”. My only go to bike shop for service and for bikes and gear.
Great staff!! They squeezed in my shifter cable repair for the same day as we were on the road. They also offered a ton of advice for activities to do in the area in lieu of biking. Love good people! Thanks!
JB and the service team are fantastic. I could not recommend a service group more highly.
Excellent work and service
Anthony helped me select the ideal bike, and all the necessary accessories. He was patient, knowledgeable, and cared about my experience.
very friendly , helpful and able to look and service my bike on short notice and they did a great job
Professional assistance.
Staff was friendly and helpful.
JB is fantastic. Super quick turnaround, always confident I’ll get the right answer. Very appreciative.
fixed bike in a timely matter, very friendly staff and very knowledgeable!
You had what we needed!
Evan was very helpful and patient with all my questions. He explained everything about the e-bike I purchased.
I have had such great experiences both times I have been to Eddy's - the staff is knowledgeable, kind, and very attentive and honest. I was helped to find what I wanted and needed that was going to work best for my bike and was able to get in and out of the store very quickly - I am a very happy customer! Thank you, Eddy's!
Everyone that we encountered at the store was friendly and helpful.
Fast competent service.
Chris did a great job helping me with my new bike
I have stopped at both Stow and North Olmsted and I have been so impressed and thankful to the staff for their help and knowledge and kindness and professionalism. Thank you, Eddy's!
Had an issue with my gear shifting and you fixed it while we waited. That was great since the alternative was a two week wait and I need to ride!
Friendly and knowledgeable.
We ordered a Kuat bike rack... Anthony helped us in the store, showing us the Kuat and others.
The rack was assembled and a couple of days later, Anthony called us and told us it was ready. He mounted it for us, showed us how to use it, secure the bikes, lock it, etc...he was AWESOME!
I recommend Eddy's to anyone interested in anything remotely bike-related...and ask for Anthony!
My checkpoint wasn't shifting correctly. And I needed my bike for the 4th of July. Technician replaced the cable, and got me back on the road. Really appreciate it. Thanks for your great customer service.
Shoe selection
Fast, friendly, and extremely knowledgeable sales person. Did not feel pressured. Was extremely helpful and explaining everything that needed to be done for our bike rack and what it was compatible with. Even took us to shell one on the back of his truck. Put it together and helped my husband install it later that afternoon. Drew is the best we will recommend your shop to everyone.
Good service and staff.
quality products with no pressure to buy from the sales people
good staff
Great place for bicycles and all your cycling accessories! Friendly and helpful staff.
Very knowledgeable and very helpful.