Customer Testimonials
Friendly, helpful, & fun!
Service was great
friendly help and explain in detail about the difference in bikes thank you
Thank you for the consideration for the basket mount you sent me and the discount on the shipping. I installed it last night and it fits perfectly.
Thank you also...rather mostly...for checking with me when you realized it wasn't complete. I appreciate that candor.
Regards,
Joe
We rented bikes and had a blast. The guys in the rental area were super helpful, knowledgeable and friendly. thanks for making our rides fantastic!
Excellent service!
Excellent products!
Friendly, helpful great location
Friendly and knowledgeable staff, nice clean store.
Nice staff , very clean and organized store, great selection.
I love Edddy's. People are focused on good customer service each time I go there. They're prompt in greeting me and taking care of whatever I've done to my bike that requires a visit. I also like the huge selection of products.
Great service - George was knowledgeable and helpful!
Very friendly and accommodative
Staff was friendly and helpful. You had the couple
Accessories in stock as well.
I stopped in to grab a tank frame bag because my paniers didn't leave me enough room. I'm going intentionally out for 4 days, but because of scheduling and circumstance, I might be able to stay out for a couple of weeks, so heavily loaded I go.
Your employee helped me find a quality bag, quickly, and assisted in the fitting process. I'll be back to do more business.
Thanks so much
Quentin Mise
Bridgestone and Dunlop Motorcycle Racing Tire distributor.
Great service
The Ferrari of bike shops!
Very professional and between me and my wife we have bought 7 bicycles from Eddys and always been pleased.
No problems just a simple tube replacement.
Matt does a great job with the store.
They have Century employees that are very knowledgeable and helpful with touring bikes and equipment. Not a lot of shops that have that.
You help your customers.
The service department staff are exceptional in all aspects of knowledge, ability and customer relations. I could not have been happier with my experience.
Very nice people tat will take the time and show you everything about their bikes.
Huge quality selection of all things cycling! I got my new bike special order. Giant Defy 2! Awesome bike! Eddie's put everything together, all my accessories on it, and even gave me a small fitting!
What I like most about Eddy’s in Willoughby Hills is the excellent customer service. I’m always greeted by the front desk walking in and how I can be helped. I’ve had all my bike issues solved by their very talented, experienced mechanics. I lost count how many times Zac has helped me over the years. Derek, Josh, Tyler, and Steven have helped me many times as well. I appreciate all their help. The most trustworthy and helpful bike shop out there!
Great customer support and service .
Great selections and knowledgeable staff with speedy service
Very knowledgeable staff
The worker helped answer alllllll of our questions. He was very patient with us and we felt confident in our choices.
Great service and knowledgeable employees
Service is always top notch. Good information and good conversation. Always feel valued.