Customer Testimonials
The helpful attitude and customer service
Great advice
Had a product problem with a bike rack. Chris the manager in Stow went above and beyond to make it right with me.
Can't say enough about the service and dedication to detail.
Tracy
"New Specialized Como Turbo 4.0 owner"
Good product choices. Staff is very knowledgeable regarding products/bikes
Getting my 5 year old Cannondale road bike handle bars modified at Eddy’s was a nice experience.
Sam offered several options... and prices...and the end result is much more comfortable riding for me.
They did the work very professionally and right in time for my next long ride.
Good place with good people.
Good quality and fantastic customer service
My repairs were done in two days. Work is excellent. Service team respectful and friendly. I was asked at least five times by different employees if I needed help getting my bike back on my rack. I didn’t (thus the opportunity for multiple people to ask). A great experience!!
The repair guys know their stuff, get it done quickly, and don’t charge high prices
Knowledgeable and friendly staff.
Was greeted right away by staff and he helped me find the riding gloves I needed. In the past I have had excellent service on the bicycle I purchased from this store. Great place!
Top shelf
The local knowledge and expertise in bike mechanics
Staff was very nice and helpful
Knowledge, sophistication, guidance, professionalism.
Great service
Great staff and service!
i dropped my bike off for a tune-up on a Sunday afternoon and had a text less than 24 hours later that it was ready to go.
You can't beat that for service. Both people who waited on me were friendly knowledgeable and not pushy at all.
Great shop, awesome selection of bikes and accessories.
Inventory & service personal.
very friendly and quick
I brought my bike in to get the "free minor adjustments" that came with purchasing it almost a year ago. I had an issue with some noise coming from the frame/seat tube and mentioned that when I dropped it off. I indicated it was no rush and I would just come by the following Saturday to pick it up. However, 3 hours later I received a call that it was done and ready for me. The service was exceptional and quick. Such a positive experience!
Always a friendly, knowledgeable staff eager to assist. Nice selection of products at a good price. It is great to go window shop and see what is new; I always walkout with something I "need".
Very willing to help & get to the bottom of a given issue.
As always, customer service is outstanding no matter which employee I encounter. Great price on a used bike for my growing kid.
People are friendly and helpful.
They check it out right away and get it done.
I will continue to bring my bike problems to them.
Thank you,
First name removed Z.
Great bikes. Knowledgeable staff.
Very knowledgeable staff and always friendly!
Purchasing two Specialized Como 4.0's has been just awesome and really enjoying the bikes.
Good advice from salesman
Brought my bike in for a new handlebar stem without appointment and it was completed within 25 minutes!
We love your products, but especially your services! The guys at the Montrose store, especially Andrew the manager, went above and beyond to help us get our bikes reconditioned and unloaded and loaded into our SUV and bike rack! We had a great experience!