Customer Testimonials
Eddy’s Bike Shop is a great place to buy and get your bike serviced!
The staff was so welcoming and friendly!
The staff go the extra mile for their customers and create a loyalty. They have helped me in the past with a car rack that I purchased second hand. So, when we needed new bikes - my husband and I both knew Eddys would be our store. Thank you.
Friendly, smart, experienced employees.
The guys who repair and tune up the bikes are very helpful and very nice.
I have been going to the North Olmsted store for over a decade.
The sales people are tremendously knowledgeable and professional--- and the technicians are equally knowledgeable and professional. The people at Eddy's in North Olmsted have taken great care of me, my bicycles, and all of my cycling needs.
Knowledgeable employees
Quick turnaround on service
Large inventory of bikes and parts
Anthony is knowledgeable
, courteous, and very helpful.
Quick work
Knowledgeable staff, plenty of room to ride a new bike inside and outdoors.
Staff is always great, communicative!
We love the customer service!
Everything! I buy local as much as possible and Eddies usually has what i need. The staff at Rocky River ( my go to store ) are outstanding! I have been shopping that location for over 10 years and bought bikes and sought advice from Krista all those years. Even the newer people are exceptional.
The staff are helpful and you have the best selection of bikes etc around. I have been a customer for over 40 years, since I moved to the area. I have bought many bikes from Eddys.
Thanks First name removed
the service team is the best, we drove there from 2 hours away to get our EBikes serviced for the season, they got them done and ready for us to pick up within a couple of hours. best service ever
Great service and very knowledgeable staff.
Dan was extra nice and he had a lot of helpful information!
Great support and options!
I enjoyed the class I attended and learned a great deal about how the derailleur and back gears work and how to adjust them. Left my bike for some new brakes and a new gear assembly for the front and was very please with the repairs. Zak was my technician for the class and the repairs and was really good at explaining everything. My bike is 20 years old and the service made me confident that all was good. Would highly recommend using Eddy's and in particular Zak.
Service was amazing. My daughter loves her bike and felt like such a big kid picking everything out. Thank you so much!!!!
Very pleased with the service department. I brought both my bikes in for tune-ups. The guys were very helpful, and found a needed repair on one of my bikes. I have also bought items from the great selection of accessories and clothing, and of course a bicycle several years ago.
Excellent selection of SE bikes & service on a Sunday, awesome! I drove 83 miles one way to get there and I will be doing it again! Honestly, it had an old school customer service feel but was modern at the same time if that makes sense, it was a nice reminder that it is still important to some businesses!
The knowledge of the employees as well as their customer service make every visit feel personal. We spent nearly 2 hours choosing and purchasing 2 electric bikes recently and felt as if we were the only customers. He also ensured we had everything we needed to ride S soon as we got home since it’s been a long time since we bought bikes for ourselves and not kids
Vast knowledge and wonderful customer service!
Helpful salesman, showed me how to use the pump rather than simply selling me a product.
Knowledgeable staff!
Everyone was so helpful getting my trike in and making necessary adjustments and getting my trike back to my trailer!
Always helpful
Am a first time rider and the guys really took the time to give me an education about everything. Appreciated that.
Always feel welcome when visiting the bike shop. Staff is very friendly and helpful.