Customer Testimonials
Your long term experience has a bike shop and you’re knowledge about biking and it’s enjoyment for families is fantastic! In my youth I used to read about biking and all the advances!
I enjoy the ability to Talk with people who really know about bicycles and all the issues! I appreciate your being in business!
Great service and very knowledgeable staff. Everyone is helpful and patient. The experience at Eddy’s was a very positive one.
Staff is knowledgeable and friendly.
You have what I need.
Chris was very knowledgeable and professional. He spent hours helping us pick out an ebike, patiently answering our questions so we could make an informed choice. He also spent a considerable amount of time training us how to break in and use the bike. Love the service, love the selection. Highly recommend.
large inventory to choose from
I felt like I was treated as an individual who is deserving of time and patience to make sure that I get the bicycle that is the best for me.
Everyone was so kind and knowledgeable!! Loved the services they did on my bike.
Very knowledgeable staff
Good selections and very knowledgeable staff
Excellent service… helpful courteous knowledgeable employees
Great customer service and attentive sales and repair folks!
I like the friendly attitude/environment and the genuine concern that your folks have for the customer, it’s a very non-threatening environment, whether one is a novice with his/her (or their child’s) first bike or a seasoned pro with many bike tours under their belt.
I've always had a good experience ad Eddy's Bike Shop and this visit was the same, work well done and getting my bike into like near new condition yet again after several thousand miles of riding and this was not that bike's first visit to the shop to keep it in such shape. I trust them to keep my bikes reliable for long rides where ever I go when ever I decide to go. Can't speak highly enough for them.
I was impressed with the amount of bikes available, also person on the floor showed me everything I wanted to see and explained all the options
Thanks
First name removed
Friendly and helpful.
The people here are friendly and were very helpful when it came to picking out bikes for my kids! Thank you!
Service is wonderful and I’m happy with my purchases.
Knowledgeable staff, great service
The staff is very knowledgeable about the bikes and they listen to your needs to get the right bike for you.
The gentleman who helped me was very helpful knowledgeable and friendly.
The service was great! My son’s bike was a mess; the chain continued to slip and the flywheel looked like a rats nest by the time I brought it in. They quickly diagnosed the problem and fixed it in about 15-20 minutes. An easy fix that gave the bike many more miles to climb!
Great experience and appreciate the knowledge willingly shared. Bikes for all it doesn't get better
than that. Thank You!
The customer service at Eddy's was TOP NOTCH when I purchased my bike this weekend. I mean, truly some of the best I've ever had. George in sales was fantastic! Aiden in service was excellent! Thanks guys!!
We thank your professional team for outstanding service, product knowledge and time spent to insure our safety and satisfaction.
First name removed and Jan Last name removed
The staff is so helpful and always make sure you are taken care of.
Quality products
Wide selection
Helpful staff
They are always so helpful!!
The service at your shop is the best! On Saturday I was at the store missing a brake pad after getting off a trail. Your service team took care of me in a matter of minutes new pads, checked and realigned my brakes and made sure my bike was ready to safely ride again. I can’t thank you enough for the outstanding service at your North Olmsted location!
Very knowledgeable staff.