Customer Testimonials
The employees are very helpful and friendly. The service department does good work.
Fast and friendly service.
Anthony was amazing and patiently answered all of my questions and helped me find the right bike for my fitness goals.
I needed a lights and an inner tube for my mountain bike. I was going to order everything online and come pick it up. Your website would not let me make the order, it said something about an "AVS" error. I had to ride my mountain bike up to your store in Stow Ohio. I found out that I could have called in to the store and had the parts put on hold until I got there. Your store had all the parts I needed. I will be back to your store when I need parts again.
Great service, knowledgeable staff, and very helpful. A+!
Great place for all your biking needs
Bike repair department staff very friendly and helpful.
Service dept was quick, correct, and priced fairly. Very good people.
You have a great inventory of bikes and accessories and are just down the road from me.
Convenience of location, available inventory, neat tidy retail atmosphere, knowledgeable and enthusiastic staff.
Good stock and variety.
Great selection
Extremely knowledgeable staff
Great service
Friendly and serviced my bike right away
Anthony was wonderful and took a great deal of time helping to fit my new bike.
Friendly
variety of product, attentive service and location are very good
Excellent products and excellent service.
Very courteous service. Extremely customer focused. Very responsive and prompt.
Very personable and knowledgeable staff.
The service was great!! I went in and quickly set my eyes on two Specialized brand bikes and the person that assisted me suggested I go out back and ride both bikes to get a feel for which one I preferred. I did just that, and made my decision. I knew that I wasn’t ready, just yet, to make the purchase; however, I would be ready in about a week. They store employee put in an order to have me a new bike shipped to the store and ready for pickup the following week. The process was super smooth and seamless. I definitely will recommend Eddy’s bike shop to my friends!!
Friendly staff, quick and efficient service. They were able to help repair a wheel on my jogging stroller. I would go there again.
I have bought all my bikes for my family here. Excellent customer service and staff!! Trek is a great product...
You have a very knowledgeable staff willing to understand what a non knowledgeable person wants.
Friendly and knowledgeable staff
Knowledgeable people,great service and top line products.
great customer service from the technician and the staff
Friendly service and were knowledgeable. Didn’t feel any sales pressure when buying my bike
Great selection and a great staff with a wealth of knowledge.
THANK YOU FOR THE RECENT REPAIR OF MY TREK BIKE. I RECENTLY MOVED TO BRATENAHL AND MY PREVIOUS BIKE SHOP, B AND K BIKES, CLOSED A COUPLE OF YEARS AGO. I'M GLAD TO HAVE FOUND THE WILLOUGHBY HILLS EDDY'S. STAFF HAS BEEN HELPFUL AND FRIENDLY ON SEVERAL OCCASIONS.
Service was done quickly and reasonably priced. Friendly helpful service department.