Customer Testimonials
It is my opinion that Eddy's is the leader in everything relating to purchase and service of bicycles. In 2006, I purchased my Trex Hybrid and last week brought it back in for a tune-up and new tires - I'm ready to roll! Very knowledgeable staff and great customer service. Thank you.
Love the TREK brand, customer service is excellent. Staff are very knowledgeable.
The staff was very knowledgeable and helpful.
The staff was friendly and courteous.
Very professional and honest
Very high level of excellence in servicing and natural quality of satisfaction from the paid efforts.
Immediate repair done onsite!
My husband and I just purchased two new bikes. Chris was amazing! He answered all of our questions with knowledge and patience. We really appreciate the time he spent educating us about our new bikes.
Thank you so much.
Personal service - friendly, attentive staff
Big selection of products and great service department.
Very knowledgeable and friendly staff
Staff friendly and helpful
Knowledgeable staff
Friendly service folks
Great communication
Brian was an awesome help to me in deciding on the right bike and accessories.
So much to choose from and a very knowledgeable staff!
Service is excellent. Employees are professional
Helpful staff. I came in to get new shoes and the person who waited on me was very helpful and switched my cleats from old shoes to new. I very much appreciated his assistance.
Friendly, helpful and a great variety of goods.
A bit pricey on labor, but all repairs and replacements done correct except they forgot to replace the break pads.
just all around great parts, and costumer service
Evan was very helpful.
Awesome sale on the Specialized Stumpy EVO and I love the service from my man Anthony
The service staff addressed my gear shifting issue very quickly (same day) — fantastic service.
The service was amazing. Everyone was very helpful. I definitely would recommend.
They have a lot of bikes to choose from along with accessories. Great sales people too! (Steve especially)
Always able to help
Large inventory and very knowledgeable and helpful staff.
The store always has a great selection of bikes from all sizes and styles and colors as well. But the staff who works there is extremely friendly and very helpful and so many ways. I have been going to Eddie's to have my bike serviced for the riding season and also for some repairs and in every case I walk out leaving like I've left it in good hands with people who know what they're doing and know how to get the job done in a timely way. Eddie's in North Olmsted Ohio is like home away from home for both me and my bike.
David was spectacular!!!
Very knowledgeable and helpful people. I like going to Eddy's.