Eddy's Bike Shop

Customer Testimonials

Report a concern   September 29, 2020 — Rated 9 out of 10 by D.P. Eddy's Bike Shop Stow
What do you like about our products and services?

Very quick and prompt.

Report a concern   September 29, 2020 — Rated 10 out of 10 by Dwayne Smith Eddy's Bike Shop Stow
What do you like about our products and services?

Customer Service was outstanding!

Report a concern   September 29, 2020 — Rated 10 out of 10 by C.G. Eddy's Bike Shop Stow
What do you like about our products and services?

Absolute great service

Report a concern   September 29, 2020 — Rated 9 out of 10 by L.S. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Good selection of bikes, especially during the pandemic. Employees were knowledgeable and helpful.

Report a concern   September 29, 2020 — Rated 10 out of 10 by R.P. Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Every time I come in for service I'm treated VERY well by the boys in the "Back Room" Often they would stop what they were doing to assist me with a minor but important problem.

Last weekend I took the bike in to have drive train cleaned and serviced. I asked mike, "how long?" "By the end of the week", came the answer. "But I need the bike this Wednesday, for sure". "We'll see what we can do, no promises", Mike said.
Two Hours later phone rang, "Your bike is ready." Blew me away!

How is that for service "above and beyond the call"?

Eddy hires the right people, thanks, Eddy.

Report a concern   September 28, 2020 — Rated 10 out of 10 by D.T.T. Eddy's Bike Shop Stow
What do you like about our products and services?

You have knowledgeable, skilled and helpful people working for you. Good selection of inventory (except during COVID) and a convenient location.

Report a concern   September 28, 2020 — Rated 10 out of 10 by Larry Kubilus Eddy's Bike Shop Stow
What do you like about our products and services?

Major brands and a service department . Decades in same location

Report a concern   September 28, 2020 — Rated 9 out of 10 by Mary Kate Mead Eddy's Bike Shop Stow
What do you like about our products and services?

Ask me what I don’t like first.

Report a concern   September 28, 2020 — Rated 10 out of 10 by Tim Derosa Eddy's Bike Shop Stow
What do you like about our products and services?

Great service when I need some help every time.

Report a concern   September 28, 2020 — Rated 10 out of 10 by A.R. Eddy's Bike Shop Stow
What do you like about our products and services?

Friendly, professional

Report a concern   September 28, 2020 — Rated 10 out of 10 by P.R. Eddy's Bike Shop Stow
What do you like about our products and services?

Sales staff know their product.

Report a concern   September 28, 2020 — Rated 10 out of 10 by M.K. Eddy's Bike Shop Stow
What do you like about our products and services?

Nice shop, knowledgeable staff.

Report a concern   September 28, 2020 — Rated 10 out of 10 by Gary Papes Eddy's Bike Shop Stow
What do you like about our products and services?

Great service

Report a concern   September 28, 2020 — Rated 10 out of 10 by Gary Pontious Eddy's Bike Shop Stow
What do you like about our products and services?

Everyone was friendly and accomodating.

Report a concern   September 28, 2020 — Rated 10 out of 10 by J.L. Eddys Bike Shop North Olmsted
What do you like about our products and services?

The staff is so friendly and willing to help and answer any questions.

Report a concern   September 28, 2020 — Rated 10 out of 10 by F.A. Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Brandon made my experience a pleasurable one.......

Report a concern   September 28, 2020 — Rated 10 out of 10 by A.N. Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Friendly staff and willingness to offer guidance.

Report a concern   September 28, 2020 — Rated 10 out of 10 by Spike Ridgley Eddy's Bike Shop Stow
What do you like about our products and services?

This has been one of the best experiences I have had buying anything. I purchased a new bicycle back in August and had a few issues that required me to drive 40 minutes back to the bike shop to have addressed. Jimmy was friendly throughout and made himself available anytime I had questions or the bike needed looked at. After a few drives up to get the bike looked at Jimmy simply replaced the bike rather than have me drive up and back again to fix the bike. I walked away incredibly impressed with the customer service at his shop. I was ok with him continuing to try to fix the bike since he thought he had it figured out the last time I went but he insisted I should take the new one. Incredible customer service. I can’t recommend Eddy’s Bike Shop enough. We just purchased my son his first bicycle and he loves it. If you want a great product with exceptional customer service this is your shop. Thanks Jimmy!

Report a concern   September 28, 2020 — Rated 10 out of 10 by J.S. Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Usually find what I need or itis simply ordered at the store. Very knowledgeable and friendly staff

Report a concern   September 28, 2020 — Rated 10 out of 10 by D.S. Eddy's Bike Shop Stow
What do you like about our products and services?

1. you were the only shop I could find that had the bike I wanted
2. the staff were helpful with holding the bike with a deposit since I was coming from out of town, adding items to the bike that I wanted, and explaining the workings of the bike and simple terms.

Report a concern   September 28, 2020 — Rated 10 out of 10 by C.M.H. Eddy's Bike Shop Stow
What do you like about our products and services?

Everything!

Report a concern   September 28, 2020 — Rated 10 out of 10 by D.K. Eddy's Bike Shop Stow
What do you like about our products and services?

Mike was a great help, super friendly and knowledgeable. I was looking for a specific bike, he lead me straight to it. When I wasn’t sure of what I wanted he showed me another option I didn’t know was out there, it ended up being the perfect fit. Great selection of bikes even during this crazy pandemic!

Report a concern   September 27, 2020 — Rated 10 out of 10 by J.W. Eddy's Bike Shop Stow
What do you like about our products and services?

Eddy's Bike shop always has a great selection of quality Bikes, products and services. The staff is friendly, knowledgeable and professional. I've purchased two bikes for my boys, bicycle locks, lockable handle grips and more. We are proud to support quality local businesses. Thank you Eddy's!

Report a concern   September 27, 2020 — Rated 10 out of 10 by C.C. Eddy's Bike Shop Stow
What do you like about our products and services?

New wheels were ordered for my Road Bike. They were put on the afternoon the day the wheels came in. Staff was friendly and helpful.

Report a concern   September 27, 2020 — Rated 10 out of 10 by L.M. Eddy's Bike Shop Stow
What do you like about our products and services?

The person I dealt with was very pleasant to deal with. He was very knowledgeable and respectful. I would definitely go back and buy a bike from him

Report a concern   September 27, 2020 — Rated 10 out of 10 by M.B. Eddy's Bike Shop Stow
What do you like about our products and services?

Great selection and service. Quickly implemented CDC recommendations re COVID when other bike shops were dragging their feet

Report a concern   September 27, 2020 — Rated 10 out of 10 by K.J. Eddy's Bike Shop Stow
What do you like about our products and services?

Great customer service

Report a concern   September 27, 2020 — Rated 10 out of 10 by K.J. Eddy's Bike Shop Stow
What do you like about our products and services?

Great service

Report a concern   September 27, 2020 — Rated 10 out of 10 by K.J. Eddy's Bike Shop Stow
What do you like about our products and services?

Customer service and speed in which service was performed on my bike

Report a concern   September 27, 2020 — Rated 9 out of 10 by J.A. Eddy's Bike Shop Stow
What do you like about our products and services?

Eddy's had the bike my wife wanted. We drove 325 miles to get it. When she test rode it, we noticed that the front wheel wasn't running true. The mechanic didn't hold us up, to true the wheel. Instead, he just swapped in a new/true one, and we were on our way!


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