Customer Testimonials
Everyone is knowledgeable & nice . They were quick to identify the part I needed, gave me a few tips, and I was on my way to.
Friendly expert service, wide variety of selections, on-sight service/maintenance, lots of great accessories.
Knowledgeable technicians and realistic turn around time estimates .
Knowledgable and very friendly staff. Supportive of novice cyclers.
Quality stuff. Knowledgeable staff.
The staff is very attentive and helpful
Eli was nice to work with
Great customer service, mechanics, and great selection of products
I like the selection of bike maintenance products. I do my own work and like having a local source for tools and supplies.
Excellent service and attentive employees.
Great service and fast
Service was prompt. Communication was patient and excellent. Both employees (I forgot the name of the young kid who greeted us at the door, and Scott) were pleasant, supportive, and willing to help us. They also helped us with a bike phone holder. Thanks guys!
Staff is very knowledgeable and does a great job detailing options when it comes to repair/ replace choices .
Always super helpful and knowledgeable.
I had an excellent experience and was educated about my bike the process!
Fast and accurate service. Very friendly staff
The technicians are good communicators and explain what is needed, why, and the variety of choices available. Then they do the work.
Always good service. I bought some bike shoes that were on sale .....great bargain
The technicians were very nice and helpful.
The sales associate was extremely polite and helpful. We always enjoy shopping at Eddy's.
Expertise is amazing!
I brought my bike in for repair, and it was really easy to drop it off. The staff is extremely courteous and professional, and they had it back to me the same afternoon. I expected it would take a week or more.
Second SE bike purchase in two weeks. This one is the So Cal Flyer 24." My son is extremely happy. Thank you for helping us.
Eddies always has just what I need and the service and support is outstanding. While I don’t know all the newer people at the Rocky River store, I have known Krista for 13 years and Taylor for about 4-5 years and both of them have always taken care of my cycling needs!
Assisted in getting the bike out and into the car and fixed my flat tire in just a 15 minutes.
Fixed my bike on the spot for no charge
In all honesty, I had a really bad experience here a few months ago involving lengthy delays, poor communication, questionable work
Service was very accommodating. They had the products I was looking for and at the right prices. They answered all questions promptly and throughly. It was a pleasure working with this business to fulfill my cycling needs.
Great service
Nice staff