Eddy's Bike Shop

Customer Testimonials

Report a concern   July 2, 2020 — Rated 10 out of 10 by Matt Whittaker Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Great staff, very helpful

Report a concern   July 2, 2020 — Rated 10 out of 10 by C.C. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Friendly service and a great bike!

Report a concern   July 1, 2020 — Rated 10 out of 10 by Robert Wells Eddy's Bike Shop Stow
What do you like about our products and services?

Great products, so so service. It seems that the Associates aren’t taught the basics of approaching a customer and quickly learning the reason why they’re at the store. Knowing a few basics would cut down time spent with a customer and increase the average $$$ per customer visits.

Report a concern   July 1, 2020 — Rated 10 out of 10 by Rick Obert Eddy's Bike Shop Stow
What do you like about our products and services?

We were glad to find a very nice bike for our daughter at a good price. More than we would spend on a bike from big box stores but far greater quality. This bike can last her through college easily. Very friendly sales staff.

Report a concern   July 1, 2020 — Rated 10 out of 10 by W.B. Eddy's Bike Shop Stow
What do you like about our products and services?

Eddy's is great. The service department is knowledgeable and fast. Highly recommend!

Report a concern   July 1, 2020 — Rated 10 out of 10 by J.F. Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

I've been going to Eddy's for years. The staff is always friendly and knowledgeable

Report a concern   July 1, 2020 — Rated 10 out of 10 by Sandi Russ Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Speed and efficiency in completing repair

Report a concern   June 30, 2020 — Rated 10 out of 10 by Chris Collins Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Awesome experience, from first call to riding. I can’t imagine how any bike shop is better than this.

Report a concern   June 30, 2020 — Rated 10 out of 10 by Robert Hinds Eddy's Bike Shop Stow
What do you like about our products and services?

Very helpful online and when I came to pick up at the Willoughby store. Love the bike so far too!

Report a concern   June 30, 2020 — Rated 10 out of 10 by Lori Gerber Eddy's Bike Shop Stow
What do you like about our products and services?

Great customer service

Report a concern   June 30, 2020 — Rated 10 out of 10 by Rick Johnson Eddys Bike Shop Akron
What do you like about our products and services?

I went to Eddy's Bike shop to look at the the current selection of Gravel/Road bikes. After evaluating the available bikes, I chose the Checkpoint ALR4. Working with John, he explained the features of this 2021 model. Very pleased with the overall purchase. Including the accessories that I was looking for.

Report a concern   June 30, 2020 — Rated 10 out of 10 by J.L. Eddy's Bike Shop Stow
What do you like about our products and services?

Tom was wonderful in explaining the different helmets to me on my visit on June 28th. I was planning on getting the cheapest option for myself since I thought was much better than the what I currently had as the "Walmart special." However, after his educational and non-pushy explanation, ended up gladly buying 3 $100 helmets (wife, daughter, and myself) along with a few other things, totaling about $470. Very happy Tom assisted me and I will be back in the future to request him. Very nice, genuine person. Thank you, Name removed

Report a concern   June 30, 2020 — Rated 10 out of 10 by F.S. Eddy's Bike Shop Stow
What do you like about our products and services?

Very helpful to someone who knows nothing about the products needed. I really appreciate that!

Report a concern   June 30, 2020 — Rated 10 out of 10 by Kirsten Fister Eddy's Bike Shop Stow
What do you like about our products and services?

The staff are all very helpful and give great advice about buying bikes. They focus on the customer’s needs when suggesting a bike to purchase.

Report a concern   June 30, 2020 — Rated 10 out of 10 by K.R. Eddy's Bike Shop Stow
What do you like about our products and services?

It was the tale of two cities.
I went to your store in Montrose where I was told the two bikes I was interested in would not be available until the end of the year.
So my wife started searching and found stock in the Stow store according to Trek's website, so we drove over and sure enough, both bikes were in stock.

If it wasn't for my wife, there wouldn't have been a sale!

I did like the store and the employees who were very knowledgeable. My bike had to be put together and I received a call the next day it was ready.

So I give Stow a 10 and Montrose a 1 but instead of giving an overall 5, I gave a 10 so to not penalize the Stow store.

Report a concern   June 30, 2020 — Rated 10 out of 10 by N.W. Eddys Bike Shop Akron
What do you like about our products and services?

Fair pricing of service work. Skilled service providers

Report a concern   June 30, 2020 — Rated 10 out of 10 by R.M. Eddy's Bike Shop Stow
What do you like about our products and services?

Very nice to deal with1

Report a concern   June 30, 2020 — Rated 10 out of 10 by J.H. Eddy's Bike Shop Stow
What do you like about our products and services?

The store clerk was very helpful expediting assembly of two bikes I ordered online

Report a concern   June 30, 2020 — Rated 10 out of 10 by P.H. Eddy's Bike Shop Stow
What do you like about our products and services?

Everything

Report a concern   June 30, 2020 — Rated 10 out of 10 by B.P. Eddy's Bike Shop Stow
What do you like about our products and services?

Had a good overall experience. My son wanted a bike and you were only ones to have anything.sales lady (sorry forgot her name ) was very helpful and took the time to check multiple bikes for my son . They checked the bike out before we left the store to make sure everything was good and as soon as we got home bike was put to the test, was being used almost non stop . Again thanks for the dood experience

Report a concern   June 30, 2020 — Rated 9 out of 10 by G.G. Eddy's Bike Shop Stow
What do you like about our products and services?

Your variety of stuff you carry and the knowledgeable staff

Report a concern   June 30, 2020 — Rated 10 out of 10 by P.U. Eddy's Bike Shop Stow
What do you like about our products and services?

This is now my second bike I bought at your Stow location. Both times the sales people have been knowledgeable and very helpful.

I have been very pleased with the buying process and appreciate the time taken to make sure I was happy with my purchase. Especially now when you guys are extremely busy and everyone is buying bike.

Keep up the good work!

Report a concern   June 30, 2020 — Rated 10 out of 10 by Liz Hamilton Eddy's Bike Shop Stow
What do you like about our products and services?

The staff is extremely knowledgeable and courteous. The selection is amazing!

Report a concern   June 30, 2020 — Rated 10 out of 10 by Daniel Guzman Eddy's Bike Shop Stow
What do you like about our products and services?

Great customer service and very friendly!!

Report a concern   June 30, 2020 — Rated 10 out of 10 by Denise Varga Eddys Bike Shop Akron
What do you like about our products and services?

Accurate, they explain everything. Great service.

Report a concern   June 30, 2020 — Rated 9 out of 10 by G.B. Eddy's Bike Shop Stow
What do you like about our products and services?

my order was processed quickly and accurately

Report a concern   June 30, 2020 — Rated 10 out of 10 by R.M. Eddy's Bike Shop Stow
What do you like about our products and services?

Great Bicycles! Excellent Service!

Report a concern   June 29, 2020 — Rated 10 out of 10 by J.S. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Great products and awesome service, even during a pandemic with a bike shortage. A well deserved shout out to Jesse H. for helping me select the bike, source it from another Eddy's location, and help me pick out the right accessories. The bike was setup, accessories attached, and ready to go when I went to pick it up. Top notch service with my bike, and my daughters earlier this year. With a family of 5, you will see quite a bit of business from me over the years.

Report a concern   June 29, 2020 — Rated 10 out of 10 by T.P. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Fast friendly service. Great bikes. Knowledgeable staff. Best bike shop in town

Report a concern   June 29, 2020 — Rated 10 out of 10 by Dennis Turner Eddys Bike Shop Akron
What do you like about our products and services?

Eddy's did a terrific job explaining what they would do (along with sensible safety precautions due to COVID-19), estimating well, and getting the work done in a timely fashion. And the work was excellent! My older bike is like new. I highly recommend Eddy's Bike Shop.


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