Eddy's Bike Shop

Customer Testimonials

Report a concern   January 17, 2021 — Rated 10 out of 10 by L.T. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Staff was friendly & knowledgeable!

Report a concern   January 17, 2021 — Rated 10 out of 10 by H.R. Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Service department was very courteous, professional, and fixed my tire quickly and effectively. The price was good as well. I'll be happy to come back again whenever I need to do so.

Report a concern   January 17, 2021 — Rated 10 out of 10 by J.S. Eddy's Bike Shop Stow
What do you like about our products and services?

I was well satisfied with the way the sale person handled every thing.

Report a concern   January 17, 2021 — Rated 10 out of 10 by Kathy Dragan Eddy's Bike Shop Stow
What do you like about our products and services?

Great selection of bikes and employees are very helpful.

Report a concern   January 17, 2021 — Rated 10 out of 10 by Ray Champa Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

The service team delivered on my special tire order...well done Zach and team.

Report a concern   January 16, 2021 — Rated 10 out of 10 by Joy Kennedy Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Very nice and knowledgeable sales associate!

Report a concern   January 16, 2021 — Rated 10 out of 10 by Murray Van Epp Eddy's Bike Shop Stow
What do you like about our products and services?

Great service and selection. Professional and helpful advice on selecting the right bike for you.

Report a concern   January 16, 2021 — Rated 10 out of 10 by R.M. Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Friendly and knowledgeable staff.

Report a concern   January 16, 2021 — Rated 10 out of 10 by Larry Wood Eddy's Bike Shop Stow
What do you like about our products and services?

Service department is awesome. I have brought my bikes in for service at least twice and each time I got great service and repair for a great reasonable price. It waited in the sore both times and was out of the store in less than 30 minutes. Can not be happier.

Report a concern   January 16, 2021 — Rated 10 out of 10 by J.N. Eddys Bike Shop Akron
What do you like about our products and services?

Friendly and professional service with high quality bikes and accessories

Report a concern   January 15, 2021 — Rated 10 out of 10 by Glen Pawlak Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Good inventory, knowledgeable and friendly staff!

Report a concern   January 15, 2021 — Rated 10 out of 10 by Dan Dwyer Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Informative and professional service crew. Inherited a road bike not knowing much about the sport. Staff at the Willoughby Hils location educated me and got the bike back to me.

Report a concern   January 15, 2021 — Rated 10 out of 10 by Matt Meineke Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Prompt professional service. Awesome selection of new bikes too

Report a concern   January 15, 2021 — Rated 9 out of 10 by Scott James Eddy's Bike Shop Stow
What do you like about our products and services?

I was looking for the very-hard-to-find KickR Core trainer. After emailing several area bike shops, I was directed to contact Chris at Eddy's in Stow. He was great to work with. Chris confirmed that the trainer was in stock and available and quickly helped me get a deposit set up on it so it would be there when I drove up later that morning to finish the purchase. Eddy's is about an hour from my house but of the seven bike shops I contacted, they were the only one that had a KickR available. The store was really nice, I wish it was closer.

Report a concern   January 15, 2021 — Rated 10 out of 10 by Kirby Kelly Eddy's Bike Shop Stow
What do you like about our products and services?

I came in to make a pretty hefty ($1k+) purchase on a Wahoo trainer. The staff was responsive throughout the entire process, answered all of my questions, and kept me updated on the product shipment/ETA (it even came EARLIER than expected). I'm so impressed by the selection they have in-store and the quality of service provided!

Report a concern   January 15, 2021 — Rated 10 out of 10 by Lloyd Buckwell Eddy's Bike Shop Stow
What do you like about our products and services?

The sales staff was very helpful and presented themselves with NO Pressure to make a decision. Additionally, they have answered the phone when i have had follow up questions after the sale. LLOYD

Report a concern   January 14, 2021 — Rated 10 out of 10 by J.T. Eddy's Bike Shop Stow
What do you like about our products and services?

Spoke with Jimmy on the phone last Sunday regarding wahoo fitness trainer

He answered all my questions completely

I also diversified my questions over to cross-bikes and gravel bikes. He answered those questions completely as well.

When I picked up the wahoo unit several days later, I spoke with Chris (had manager button), he, as well, answered many questions I had on cross and gravel bikes.

Very fluent experience.

Thanks

Report a concern   January 13, 2021 — Rated 10 out of 10 by J.W. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Great service and excellent products!

Report a concern   January 13, 2021 — Rated 10 out of 10 by G.H. Eddys Bike Shop Akron
What do you like about our products and services?

Didn't have to wait to get a tire changed.

Report a concern   January 13, 2021 — Rated 10 out of 10 by Brad Wilk Eddy's Bike Shop Stow
What do you like about our products and services?

High quality goods, knowledgeable staff.

Report a concern   January 12, 2021 — Rated 10 out of 10 by A.R. Eddys Bike Shop Akron
What do you like about our products and services?

Friendly, qualified, bike is very good

Report a concern   January 12, 2021 — Rated 10 out of 10 by R.K. Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Well stocked with accessories. Understanding staff. Quality products

Report a concern   January 12, 2021 — Rated 10 out of 10 by T.M. Eddy's Bike Shop Stow
What do you like about our products and services?

No pressure sales and great support and service!!

Report a concern   January 12, 2021 — Rated 10 out of 10 by Jon Powelson Eddy's Bike Shop Stow
What do you like about our products and services?

Professional, knowledgeable staff, best bike and accessory selection of any bike shop in the area. Been around for a long time so I feel secure that they will be there in case of bike issues.

Report a concern   January 11, 2021 — Rated 10 out of 10 by Beulah Payne Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Excellent customer service experience and quality bikes. Great repair services.

Report a concern   January 11, 2021 — Rated 10 out of 10 by B.C. Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Knowledge based. I know I pay more buying here but I also feel as though I can trust what I'm being told.

Report a concern   January 11, 2021 — Rated 10 out of 10 by George Nolan Eddy's Bike Shop Stow
What do you like about our products and services?

Great selection and awesome customer service. Christian was very thorough and patient while I was very indecisive. I was able to get the bike I wanted. I will highly recommend this shop to friends and family.

Report a concern   January 11, 2021 — Rated 10 out of 10 by T.S. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Professional staff. Answered all my questions. My bike worked great after tune-up.

Report a concern   January 10, 2021 — Rated 10 out of 10 by Ariann Pearson Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

I love the customer service that I received from Brandon. I always ask for him because he knows what he is doing and doesn't just try to sell me anything and cares about what I am looking for when I buy a bike etc.

Report a concern   January 10, 2021 — Rated 10 out of 10 by S.B. Eddy's Bike Shop Stow
What do you like about our products and services?

I tried ordering a trek bike from other places and they said they didn’t have it in stock and wouldn’t probably have them available again till the end of next summer. I called Eddy’s and they had one for me in just a couple weeks. It actually came in over a week before they said it would. When I went to pick it up they showed great, friendly, and just amazing customer service even when it was close to time for them to close. Their show room was pretty amazing and very clean. I would highly recommend Eddy’s.


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