Eddy's Bike Shop

Customer Testimonials

Report a concern   September 16, 2019 — Rated 10 out of 10 by R.J. Eddys Bike Shop Akron
What do you like about our products and services?

We love your products, but especially your services! The guys at the Montrose store, especially Andrew the manager, went above and beyond to help us get our bikes reconditioned and unloaded and loaded into our SUV and bike rack! We had a great experience!

Report a concern   September 16, 2019 — Rated 10 out of 10 by A.F. Eddy's Bike Shop Stow
What do you like about our products and services?

The helpful attitude and customer service

Report a concern   September 16, 2019 — Rated 10 out of 10 by G.C. Eddy's Bike Shop Stow
What do you like about our products and services?

Great advice

Report a concern   September 16, 2019 — Rated 10 out of 10 by Josephtracy Divelbiss Eddy's Bike Shop Stow
What do you like about our products and services?

Had a product problem with a bike rack. Chris the manager in Stow went above and beyond to make it right with me.

Can't say enough about the service and dedication to detail.

Tracy
"New Specialized Como Turbo 4.0 owner"

Report a concern   September 16, 2019 — Rated 10 out of 10 by D.W. Eddy's Bike Shop Stow
What do you like about our products and services?

Good product choices. Staff is very knowledgeable regarding products/bikes

Report a concern   September 16, 2019 — Rated 10 out of 10 by C.C. Eddy's Bike Shop Stow
What do you like about our products and services?

Getting my 5 year old Cannondale road bike handle bars modified at Eddy’s was a nice experience.
Sam offered several options... and prices...and the end result is much more comfortable riding for me.
They did the work very professionally and right in time for my next long ride.
Good place with good people.

Report a concern   September 16, 2019 — Rated 10 out of 10 by J.N. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Good quality and fantastic customer service

Report a concern   September 14, 2019 — Rated 10 out of 10 by D.B. Eddy's Bike Shop Stow
What do you like about our products and services?

My repairs were done in two days. Work is excellent. Service team respectful and friendly. I was asked at least five times by different employees if I needed help getting my bike back on my rack. I didn’t (thus the opportunity for multiple people to ask). A great experience!!

Report a concern   September 14, 2019 — Rated 10 out of 10 by Doug Fanta Eddy's Bike Shop Stow
What do you like about our products and services?

The repair guys know their stuff, get it done quickly, and don’t charge high prices

Report a concern   September 13, 2019 — Rated 10 out of 10 by Alan Hemminger Eddy's Bike Shop Stow
What do you like about our products and services?

Knowledgeable and friendly staff.

Report a concern   September 13, 2019 — Rated 10 out of 10 by R.L. Eddys Bike Shop Akron
What do you like about our products and services?

Was greeted right away by staff and he helped me find the riding gloves I needed. In the past I have had excellent service on the bicycle I purchased from this store. Great place!

Report a concern   September 12, 2019 — Rated 10 out of 10 by D.D. Eddy's Bike Shop Stow
What do you like about our products and services?

Top shelf

Report a concern   September 12, 2019 — Rated 10 out of 10 by Mike Hogan Eddys Bike Shop Akron
What do you like about our products and services?

The local knowledge and expertise in bike mechanics

Report a concern   September 12, 2019 — Rated 10 out of 10 by R.V. Eddys Bike Shop Akron
What do you like about our products and services?

Staff was very nice and helpful

Report a concern   September 11, 2019 — Rated 10 out of 10 by D.L.G. Eddy's Bike Shop Stow
What do you like about our products and services?

Knowledge, sophistication, guidance, professionalism.

Report a concern   September 11, 2019 — Rated 10 out of 10 by R.W. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Great service

Report a concern   September 11, 2019 — Rated 10 out of 10 by M.C. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Great staff and service!

Report a concern   September 11, 2019 — Rated 10 out of 10 by Ron Wilson Eddy's Bike Shop Stow
What do you like about our products and services?

i dropped my bike off for a tune-up on a Sunday afternoon and had a text less than 24 hours later that it was ready to go.
You can't beat that for service. Both people who waited on me were friendly knowledgeable and not pushy at all.
Great shop, awesome selection of bikes and accessories.

Report a concern   September 11, 2019 — Rated 10 out of 10 by John White Eddy's Bike Shop Stow
What do you like about our products and services?

Inventory & service personal.

Report a concern   September 10, 2019 — Rated 10 out of 10 by Wendy Thiry Eddy's Bike Shop Stow
What do you like about our products and services?

very friendly and quick

Report a concern   September 10, 2019 — Rated 10 out of 10 by K.J. Eddys Bike Shop North Olmsted
What do you like about our products and services?

I brought my bike in to get the "free minor adjustments" that came with purchasing it almost a year ago. I had an issue with some noise coming from the frame/seat tube and mentioned that when I dropped it off. I indicated it was no rush and I would just come by the following Saturday to pick it up. However, 3 hours later I received a call that it was done and ready for me. The service was exceptional and quick. Such a positive experience!

Report a concern   September 10, 2019 — Rated 10 out of 10 by Clifford Pae Eddy's Bike Shop Stow
What do you like about our products and services?

Always a friendly, knowledgeable staff eager to assist. Nice selection of products at a good price. It is great to go window shop and see what is new; I always walkout with something I "need".

Report a concern   September 9, 2019 — Rated 10 out of 10 by D.P. Eddy's Bike Shop Stow
What do you like about our products and services?

Very willing to help & get to the bottom of a given issue.

Report a concern   September 9, 2019 — Rated 10 out of 10 by D.P. Eddy's Bike Shop Stow
What do you like about our products and services?

As always, customer service is outstanding no matter which employee I encounter. Great price on a used bike for my growing kid.

Report a concern   September 9, 2019 — Rated 10 out of 10 by S.Z. Eddys Bike Shop North Olmsted
What do you like about our products and services?

People are friendly and helpful.
They check it out right away and get it done.
I will continue to bring my bike problems to them.
Thank you,
First name removed Z.

Report a concern   September 8, 2019 — Rated 10 out of 10 by S.J. Eddys Bike Shop Akron
What do you like about our products and services?

Great bikes. Knowledgeable staff.

Report a concern   September 8, 2019 — Rated 10 out of 10 by R.W. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Very knowledgeable staff and always friendly!

Report a concern   September 8, 2019 — Rated 10 out of 10 by D.M. Eddy's Bike Shop Stow
What do you like about our products and services?

Purchasing two Specialized Como 4.0's has been just awesome and really enjoying the bikes.

Report a concern   September 7, 2019 — Rated 10 out of 10 by M.S. Eddys Bike Shop Akron
What do you like about our products and services?

Good advice from salesman

Report a concern   September 7, 2019 — Rated 10 out of 10 by Todd B Richards Eddy's Bike Shop Stow
What do you like about our products and services?

Brought my bike in for a new handlebar stem without appointment and it was completed within 25 minutes!


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