Customer Testimonials
Great service and very knowledgeable.
The staff are so polite and helpful - I've come teice for bike accessories and been immediately addressed, pointed in the right direction and had all my questions answered. When I can afford to upgrade to a nicer bike I'd like to buy it from Eddys
Eddy's in Stow has been my most used bike shop since 2006. I live 45 minutes away. What more can you say. Great store with customer service to match. Jackson, in the service department , is super knowledgeable and always friendly. Keep up the great job.
The selection was amazing, really had every option available. Having so many accessories on hand made it easy to kit out my new bikes. I was happy that after my purchase I just had to go get some lunch and come back to get two fully tuned, ready to ride, kitted out bikes.
Great customer service
Had a pro help me choose correct tube and tire for my trainer bike. Super helpful
We felt very comfortable talking with your sales rep. Although I've been an avid cyclist all my life I've never understood much about the technology. He spoke with us at length about new tech and training, answering questions and made us feel very welcome. We love the selection of bikes and gear.
Seems like they were short staffed… salesman was pretty knowledgeable.
Clear explanation, great work, and timely.
Listened to the questions I had regarding my bike and the mechanic addressed the issues. Bought a new seat for my bike for indoor riding on the trainer based on advice from the sales person.
Eddy's has a large variety of bikes and accessories to choose from and the sales and support staff live in the biking world and honestly know their business and customers. The guys in the back to evaluate, prep and repair the bikes are top-notch.
Frank was extremely helpful finding the right bike to fit my son. He is very knowledgeable, friendly and answered all of our questions.
Pleased with the products & services available at my nearby, Willoughby Hills based Eddys.
Knowledgeable staff and great service!
Great service. Vey helpful.
I received very good service at the Willoughby store.
Super pleased with the excellent customer service from George and the crew at Eddys!
Every product has been dialed!
EXCELLENT service !!
Awesome seeing First name removed Jr there. He’s the best!
Eddy’s has a sizable collection of products and I can always find what I need there
Great Staff!
Great group of very knowledgeable professionals at this business.
Fantastic customer service! Not pushy, very knowledgeable and patient. Eddy’s always has a great inventory to choose from. I bought 2 bikes this year and am so happy about my choice.
Had exactly what I needed in stock and great, friendly service!
Selection. Professionalism.
Incredible selection and very kind service. Thank you
Good advice and service for tubeless tire setup!
True professionals exceeding expectations!
I like the up-to-date accessories offered. Repairs are frequently made while I wait. I would like that 32-year-old video to be removed. It is outdated, and the lady did not dress as a real bike rider should. It would be better to show the GPS of a rider. --------- #38
Efficient, professional, and friendly