based on 2353 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly prompt thx
Kevin doing the extra for me and Kathy's new bicycle. And thanks Keven for finding and recommending that bike in your existing inventory, and helping me put it into the car in the rain.
Friendly shop. Excellent service and products. Good location with parking.
Thank you for providing personalized recommendations and explaining the different options! I really appreciated the friendly and helpful service.
your always good! for over 20 years now. Paul Carrick
Smooth reliable service with a friendly smile. Showroom still well stocked even with the ongoing shortages.
This store provides old-fashioned customer service and takes great care of their customers! I would not buy a bicycle anywhere else!
Great service-you all really went the extra mile fixing my bike. Tracking down parts, fast service, friendly. Two thumbs up!
Friendly service, dependable, knowledgeable staff and mechanics, all terrific!
Our salesperson was extremely courteous, knowledgeable, and friendly. She knew her way around the Electric Trek bike and answered all our questions expertly. We did purchase the bike!
Fabulous customer service !!
Not only did you fix my popped tire but you helped figure out why it kept happening. Thank you!
Thanks again for your help. Bike repair very well done and rapidly done.
Thorough and super timely service! Thank you
helpful salesperson. You had the exact bike model I needed in stock.
Superb service. Easy access to products.
Excelente atención al cliente. Son muy amigables y me ayudaron en todo lo que necesitaba .
Everything is good!
Kevin is a very nice 👌 guy
Very knowledgeable and helpful. They did everything to help me find what I was looking for even when they didn't have stock.
Great service and attention to detail - highly recommended
The new store is even better than the old. Fantastic vibe.
Employees are so friendly, knowledgeable and helpful. thank you!
excellent service and quality products and repairs.
Attentive personal service. They truly want you to be safe on the bike you own. Thorough check up on the
Bike to be repaired.
good products and knowledgeable service
Very personalized service.
I enjoy the warm and welcoming “local bike shop” atmosphere. I know I can trust the competence of the mechanics and knowledge of the salesperson. I feel good knowing my money is going to real people and not a faceless corporation.
Best customer service in town!
Prompt and excellent service.
great service. fixed my bike super fast. very honest