Customer Testimonials
Excellent service. Staff are very knowledgeable and willing to spend time with customers giving advice.
You are made to feel an important customer!
Fantastic
Great service from the team at Big Bear Bikes, fantastic showroom lots of choice and a big outside area at the back of the showroom to have ride on the bikes
Friendly ,knowledgeable , non pushy staff, with huge range of bikes .
The personalised service
Alex was really helpful and I’m pleased with my bike.
Everything!
Great products
All the products are good quality and reasonably priced. You get excellent service from all the staff they are friendly, well knowledged and always happy to help and advise. The service didn’t stop when you have bought a product there after sales is excellent which is a rare commodity in today’s climate.
staff were very helpful and courteous , a pleasure to deal with
Great staff: always welcoming and unhurried and happy to chat; very knowledgeable and able to advise; very helpful.
very good fast reliable friendly service
Great after-sales service with very friendly and helpful staff.
Excellent service and friendly staff.
nothing is too much trouble.
Email when job is ready for collection is a nice touch, no need to ring and ask when its ready!
I’m new to cycling and found the staff to be v helpful and informative.
Friendly knowledgeable service from Alex, good product range
Good selection in stock. Knowledgeable staff
We have just brought a set of family bikes from Big Bear Bikes and was so impressed with the service we received. All the staff were so helpful . They talked us through every step of the process, fitted our bikes well for each family member and made any adjustments needed. Nothing was ever to much trouble and we are really happy with our purchases. Thank you so much to Mike and his team.
Great service
Wonderful service and great staff. Fab bikes.
The information about products was very useful in my decision to buy the electric bike
Excellent bike and really helpful friendly staff
Approachable, friendly and knowledgable staff.
Great service and friendly knowledgeable staff
friendly, helpful advice at all times
Always very helpful in both the works and sales
We came in to enquire about a Thule tow hitch mounted bike rack. The help and advice we received was exemplary even down to trying it on the car to make sure it was what we wanted and could manage.
A big thank you to all concerned at Big Bear Bikes. Nothing was too much trouble.
Staff are knowledgeable, friendly, courteous and extremely helpful. They deal with you in a personable but professional manner.
I thoroughly recommend them.
Peter Shaw
We received a first class , competent and very informative service from our first enquiry about ebikes.
Nothing was too much trouble and David and Alex had us testing several different bikes until they found the perfect fit for us.
I cannot recommend these guys and Big Bear enough
Friendly staff and always helpful and have done some good deals for myself.