Customer Testimonials
Great service, friendly and knowledgable staff.
Very helpful and knowledgeable staff. Lots of bikes on show and available to test ride around the car park.
The best service that could be offered to a customer. Nothing ever too much trouble, service second to none. Thank you.
Great service. Quick and very informative.
Great selection of bikes and accessories
Lovely shopping experience with kind and helpful staff members in a clean well kept shop.
Would recommend everyone who’s interested in bikes to pay a visit.
Shop local!!!!
Very helpful and knowledgable staff who know their product
Friendly and quick
Plenty of variety in stock very helpful friendly staff
brilliant service as usual, couldn't ask for better
Promp service
Patience and advice whilst trying out several bikes to find the right one. Credit of recent hire at Dalby Forest when purchasing my new bike. Relaxed atmosphere
Very satisfied with service thank you
Good product knowledge excellent range of bikes and equipment
Unpressurised selling
Attentive to my needs
Staff genuinely enthusiastic about cycling
A busy well ordered and enjoyable shop to be in
The staff were cheerful!
Excellent service.
Extensive range. Not limited to specific discipline
Fabulous range, great service!
All good, really enjoyed the bike fit with Mike
I had problems with my bike after purchase but was delighted by the way they were sorted at no cost to myself. I was also impressed how I was shown how to do adjustments/ repairs myself, for example disconnecting the disc breaks and hub gears. Thanks to all the staff for their help and advice.
Great products, excellent service and prices
I would highly recommend Big Bear Bikes. They are helpful and friendly and always seem to have everything we want in stock. Great Orange dealership.
I've used BBB for a few years now from buying bikes, servicing and accessories and would highly recommend.
Staff incredibly friendly and knowledgeable. There was never any indication that they were trying to influence me to spend more money than necessary. An excellent experience and I will be back soon.
10/10
Great friendly well informed service. You made my daughter feel important on getting her first adult mtb. Thanks for your time
Good quality products and stock levels with friendly service
Very helpful staff, very reasonably priced and very quick from choosing to delivery and building to collection would highly recommend
Attention to detail during my bike fit
Great bikes and very friendly knowledgeable staff
Fantastic products and really helpful staff.
Website rubbish though nothing on there
Loads of different bikes and the services is 5 star thay are there to help you and find what you are looking for. I highly recommend big bear bikes just on the staff alone