Customer Testimonials
Fabulous help & service from Oliver. Much appreciated
I was very impressed from the moment I walked into the shop. Alex was very knowledgeable and his customer service was first class. When we came to pick up the bike again fantastic service cannot fault you at all.
The service from the first phone call to visiting the store has been first class. Excellent customer service and knowledge. Would highly recommend.
The bike I bought my so. Looks great and he loves it.
Great staff great products.
The staff are knowledgeable and helpful which help me to make a decision on my choice of electric cycle to buy
Service was first class, great guys at big bear bikes
Friendly, informative and helpful.
Thank You!
Quick delivery and an excellent price
Friendly service
Good variety of products and knowledgeable, helpful staff,
Mike was fantastic with regard to hints and tips on how to set my bike up, everyone is friendly and helpful.
Just everything about the service.
The helpful advice and service
As always from David and all the staff,excellent service and communication for the recall on my Haibike Allmtn 7.
Special shout to Alex in sales who always has a smile and time to offer advice on set up or general care.
10 out of 10.
Great service as always
The service I have received so far is good but really having only just received my bike this email from you is a bit early!
The employee who dealt with me was polite and knowledgeable . He did a good job.
Criticisms
1. It would have been better from my point of view if I could have test ridden the bicycle on a hill.
2. My bike was not ready immediately on the day quoted. Approximately 30 min delay until checks completed.
Pleasure to do business with
Was made to feel very welcome lovely staff and shop was set out brilliant
Great staff full of good advice
Excellent bike and excellent service
Amazing service, their staff should be congratulated. They spent a lot of time with me, explaining everything, I didn’t have a big budget but ended up buying 2 bikes, one for my husband too 😂. We love our bikes
From the moment I entered the shop, I was given a very attentive, informed & professional one-to-one service... & in return, I spent lots of money on great products & left with everything I went in for...!!
Great customer service
Choice of equipment and clothing is excellent, good selection of new bikes . Very helpful staff . And I bought a trek bike
The store is well equipped with stock and staff are always helpful and friendly
Every reason to purchase a bike from a local supplier...
Knowledgeable, flexible, sound advice and great service.
I can’t recommend highly enough.
Great, responsive service. Good bike shop and a nice place to visit.
Thanks
Trek remedy 8 in for 6 week service. Booked in and done slickly and quickly.
Highly recommended
Spot on
Friendly and very knowledgeable staff. Helpful with loading bicycle into car and talking through all aspects of the equipment including routine maintenance etc.
Great trek bikes and friendly helpful staff