Customer Testimonials
Staff always keen to know how we’re getting on with our new bikes & whether we’ve been out & about much.
Feels like they are genuinely interested in what we are doing.
Excellent range of products in stock, and proper friendly and helpful staff, it’s a pleasure spending the hard earned in that shop !!
From going in and talking about a bike to purchase . To making my final payment and getting the bike ,Big Bear have been spot on . Top staff very welcoming and friendly..... " Viva la big bear".
They have an excellent range of goods to suit all budgets. The staff go above and beyond to help in both the shop and the repair centre.
Awesome service as usual from Jack and Alex plus all the other top team.
Highly recommended.
The service is Knowledgeable and friendliy
Friendly and knowledgeable staff. No pressure at all . Pleasure to deal with.
DHB.
Expert knowledge, great advice and fantadtic customer service!!
Service was prompt and reasonably priced.
Great choice and helpful staff
Good range of products.
Friendly and helpful service.
Good parking.
Nice friendly talk about the e bikes
very helpful and efficient service
Would definitely recommend Bear Bikes
to a friend
Always friendly with lots of product knowledge
Great customer service, very helpful.
A very friendly atmosphere with excellent bike knowledge. The staff I dealt with (Mike R and Bobby) were very professional and serious about the product and did not put me under any pressure whatsoever. Choosing my bike was a fairly lengthy process and the two guys gave me all the time and support I needed. In the end I came away with a great bike and felt I got a good deal. Win Win I would say. Well done Big Bear Bikes. See you again soon.
Thanks for servicing our two electric bikes
Brilliant service as usual 👍👍
Richard in the workshop is a credit to your organisation. Took in my bike at short notice, serviced it, and had it ready later in the afternoon. Great explanation of what was done, advisory on the brake pad wear. He needs a well deserved bonus or pay rise.
Hi,
Picked up my Trek road bike this morning. had first ride and really pleased with it, great ride.
However, just wanted to say a big thankyou to you and particularly to Bobby who looked after us this morning. Brilliant customer service!
Many thanks
Seamus
efficient service
We have had a few issues with 2 new bikes, but I have to say the staff have been amazing in solving the small problems. I wouldn't hesitate in recommending Big Bear Bikes.
Friendly knowledgeable service.
Good range of quality products.
Received advice on purchase of a new saddle
Very Hepfull
Very informative and helpful service.
Its Local friendly shop, i know if i had a problem they would try to solve it
Amazing service so helpful would definitely recommend to friends and family !
Everything 😊😊👍
Absolutely fantastic service from Mike. Full of knowledge regarding the bikes and was really helpful when trying out the bikes. It was really good that we was able to try the bikes out for size and then they are adjusted to support my sons size requirements.
Store is well stocked with all products. Definitely the best bike shop we have visited
Extremely knowledgable non pushy staff who are happy to spend as much time explaining things as you want them to.
Mick F
Great service plus they keep you informed all the time. Good friendly staff. A first class service always.