Customer Testimonials
VERY PROFESSIONAL
When I chose my bike there was no pressure to buy, just excellent advice. The service department are very knowledgeable and efficient.
Great service - even made a grumpy teenager smile 😃
Very helpful and knowledgable staff. They really made sure the bike was right for me and adjusted to fit. Lots of information given about how to care for the bike. Large range of bikes and accessories. Really friendly and relaxing shop.
Such great all round service, my husband bought a bike too!
Great service and very helpful
Great service again always friendly and happy to help
Very friendly staff member served us, very knowledgeable and helpful, will certainly recommend and buy from again
Excellent service, very good product knowledge.
Everyone wants to help.
Good selection of bikes and equipment.
Excellent service from start to finish Thanks again
Great service, friendly advice, didn’t feel under pressure to buy, but I did.
Great bikes and accessories with very knowledgeable staff. Excellent selection of road, MTB and ebikes.
Excellent service
Good service and we'll informed staff.
Every thing
Friendly service. Knowledgable
Very helpful and knowledgeable staff.
Great customer service. Alex was super helpful and the product supplied is very high quality. Great and easy consumer experience
Excellent range of products, friendly and helpful staff.
Great service from Mike, informative, helpful and genuine with no pressure to buy which I find makes me want to spend my money there rather than somewhere else.
Attention to detail and knowledgeable support.
The service is excellent from Jack and the others.
Excellent service and attention
You are very knowledgable helpful and friendly. Thank you
Really friendly knowledgeable staff and a good selection of bikes and kit!
Knowledgeable and friendly staff
Amazing 1 on 1 conversation and hand over. Something the internet just cannot provide.
Friendly, helpful and local.
Really excellent customer service at Big Bear Bikes. Bobby served us and provided me with all the information I needed to make an informed decision on buying my ebike.
Extremely friendly and helpful staff.
Did not feel rushed , took time to explain my new e bike to me and offered on going excellent service.
Will definitely continue to buy cycling equipment there.
Helpful, knowledgable and friendly staff gave great advice and a good deal on our new bike and
Kit.
Service couldn’t have been better especially considering the COVID restrictions!