Customer Testimonials
Very helpful staff
Great service from Mike - knew exactly what I needed
Service and Advice has been excellent. Oliver was great at working out what we needed and advising us. Exemplary - thank you very much.
Very knowledgeable staff, excellent range of bikes and equipment
Great sales team who got me the bike I wanted and after sales has been second to none as I have taken my bike in to be adjusted after 6 weeks of use and it was done there and then. Everyone is friendly and helpful in the shop.
Thanks
Friendly and efficient
I like the fact that you have a great car park, and a brilliant team of staff who are all enthusiasts.
Great place to buy a bike.
Quality products and great staff
Friendly knowledgeable staff.
The workshop team are wonderfully flexible and generous with their advice.
Made a warranty claim on my bike simple and fast. Excellent
Friendly staff. Knowledgeable and helpful.
Instant friendly after sales, fixed our sons bike on the same day
I booked my bike in for a service.
The work was completed on the due date.
In and out the same day.
Just what the doctor ordered.
We have found the Aftercare to be 2nd to none
Great staff, excellent workshop and good selection of bikes & gear.
Friendly helpful staff. Good to have a local shop which is well stocked that we can support.
Great people to deal with.
Priced competitively.
Brill1 Any wee problems sorted quickly.
Products are second to none and the friendly staff service is fantastic. As a very amateur biker I never felt out of place asking questions. A very happy experience with my daughter and I leaving very happy.
It’s allways a fantastic experience
A lovely showroom with plenty of stock , all staff friendly and approachable with a good knowledge
Went to Big Bear a couple of times to browse . We found the staff very helpful and informative at all times . We enddd up
Buying 2 Electric bikes which we love .
Super friendly and very helpful. Alistair was excellent in every way helping from start to finish.
Friendly listening service
Sales man Oliver very helpful,,very good stock in store 👌
Great bikes, prices, staff knowledge, customer service, etc
Friendly helpful service
Very knowledgeable on the product
Very professional, informative, courteous, polite staff. Very helpful / knowledgeable on the bike I was interested in.
I’m a road cyclist and was looking to invest in a Trek Madone, but the shop does offer a wide range of bikes and equipment / clothing.
Not shopped at Big Bear previously, but after being recommended by a friend, I would certainly advise others to pay a visit.
Very friendly, helpful staff