based on 3214 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Knowledgeable, helpful and friendly staff .
You had what I needed in stock, and the salesman held it for me.
Knowledgeable,fast,affordable
Helpful staff who are themselves avid cyclists!
You guys are friendly and cool.
Courteous and knowledgeable staff. Fair priced products of good quality.
Great organization!
No pressure; knowledgeable; nice!
The employee (I failed to get his name) was knowledgeable, explained the possible causes and the solution, and, most importantly of all, fixed my problem!
Matt is helpful
Very helpful, friendly and non-condescending staff, which as a middle-aged female recreational biker I really appreciate.
Fast and knowledgeable
Bicycle Habitat are thorough professionals who provide old school customer service and always stand behind their work.
Victor was great, very accommodating, knowledgeable and pleasant. Ultimately i purchased a used bike because the new model was outside of my budget. Based upon me experience I will absolutely bring my bike to BH for service and add ons in the future.
I really appreciated how thoroughly Matt went through everything, and the care he took with it all. Top notch.
They fixed my flat without making me feel dumb about it. I had already replaced the tube once at home only for it to go flat again! Nice that there was a special on tubes. I stocked up.
Friendly workers
Excellent Knowledge. Excellent Services. Always feel assured knowing Bicycle Habitat has my repairs well under control.
Eric was great. Diagnosed and fix problem with bottom bracket quickly. Thanks so much!
Friendly staff, many make ans models of bikes
Everyone is super friendly and helpful!
I use a wheelchair. Their mechanics are always available. I have parts shipped to them and they install them at our mutual convenience.
Amazing service and I got a great deal. Learned a lot and am very happy with my purchase.
Always helpful and friendly. quick turnaround on repairs etc
Great, friendly service from Mike
No ideas.
Great staff. always helpful. And always a pleasant experience. Plus the work is solid!
Waiting to receive gift card in the mail for my son-in-law.
Professional and consultative, I had a great purchase experience with Matt, and walked away feeling educated and confident about my purchase
Excellent and knowledgeable service up front. More importantly, the mechanics (Anthony, in my case) were really skilled, conscientious and thorough, solving problems I didn't know I had, or catching problems before they became serious. My 9-year old bike feels and rides like new.