based on 3214 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast service and very knowledgable staff. Was in and out of there for a tire replacement in less than 15 minutes.
I had to replace an entire wheel and the service was insanely expensive! I used your services because I live in the neighborhood but next time, I'll go somewhere else. The shop is nice but way to overpriced.
Best customer service of all time!
Matt - he is awesome, helpful kind and knowledgeable.
Friendly, helpful, no "bike shop mechanic attitude".
Helpful and friendly!
Thank you so much for the speedy, kind, and prompt service for our new bike! The process was seamless from start to finish, and all the staff who helped me are always so kind and accommodating. Bicycle Habitat (Park Slope) is a neighborhood gem. Kudos and thank you!
Jeremy was very friendly and informative! Will be back soon.
Great service at reasonable prices
Great selection of bikes and wonderful associates.
It fast and efficient. The mechanic was able to figure out the problem in seconds and go it done in 5 minutes
The staff is great and the prices are reasonable
friendly staff, good price. Quick service
Good product selection and fantastic service. Employees are very knowledgeable and committed to helping customers with all questions.
Great customer service
I worked with Matt on a rebuild. He is very knowledgeable, resourceful, and just plain likeable. Also, the mechanics did a great job putting it together.
First name removed
Great service!!! fast and smart! professional and friendly staff! Very good option to keep the maintenance of the bike up to date.
Service was quick and awesome. I got the exact thing I needed fixed right away. Also, everyone was so friendly
Friendly, knowledgeable and fast service. Great communication for notifying you when your bike is ready.
As always, the staff is courteous and knowlegeable
Friendly staff and great fast service. Will see me back soon for sure
quick and knowledgeable service tech. Service was done at a reasonable price
Personalized customer care, honest recommendations. Broad range of inventory.
Thank you all for being so lovely with my daughters and my wife and me. We'll be back!
best Lucas
Tim is very knowledgeable about mountain bikes and pretty much the only mechanic I trust at bike habitat to give my bike the full tune up. He’s always professional and manages expectations.
Very transparent about the work that would be done and super quick and efficient
Matt was very helpful and patient and knowledgeable!
Seamless experience and friendly staff
One suggestion: Make sure to contact the customer when their bicycle is repaired. I had to call to find out that my bicycle was ready. Thanks.
The customer service was very friendly and lovely.