Customer Testimonials
Value for money and good customer service
Explanations, willingness to find the replacement parts
We were assisted from start to finish by Kyle who was very friendly and professional. He provided great advice and different opinions which helped in our selection. On pickup day he was very thorough with the set up and fitting. Will definitely come back to buy another bike.
I had a tight deadline and some parts that needed to be shipped, and the Belmont Trek team made it work, with a contingency if the parts did not arrive in time. But they did and my bike was ready to take on holiday. Thanks Team!
Service was excellent.
We were looked after by Jack and he was great as we searched for a bike for our 7 year old.
Would highly recommend
Had an issue with rear light and replaced with no hassle
Very straight forward and helpful
great service and good products.
Good follow through with a commitment to achieving the right outcome.
Friendly staff
Friendly and knowledgeable
One of the best stores I have visited throughout my involvement in the cycling scene for the last nine years. The store is equipped with a wide variety of lineups and the team members are super knowledgeable and helpful.
Quality and friendly service
The service was amazing and very friendly staff
Products seem high quality and you served where other companies don’t.
I’ve ridden Trek Bikes since 2011, and have had both road and mountain bikes - Madone, Emonda, Superfly, Fuel Ex… they’re great bikes. Trek Windsor is the best local bike shop I have experienced. The lengths they will go to in order to help you find the right product at a price point you can afford, and to help with any issues - servicing, or parts, is exceptional. Gavin and the team are first class. I always recommend Trek Windsor to anyone looking for a bike shop.
Good communication and great service. I thought the bike was running OK but I certainly noticed a difference on my ride home, gears were just gliding
Ken
Great service from Norbert & his team, my bike was built & ready to ride a day ahead of schedule.
Good advice, good communication
friendly reliable team
Quality
Great service and advice. Happy to recommend!
Great service and advice. Happy to recommend!
Friendly, knowledgeable and professional don’t make you feel stupid even if a novice
Service is next level. No issue to great or too small. All done with a friendly smile.
Well integrated products of good quality. Staff are professional and much less bro, chill biker dude than other stores (which I like when someone is helping with my 15000 dollar bike).
Friendly too and knowledgeable.
Staff are always helpful and happy to do small jobs and assessments on my bike. Great service where they’re always going above and beyond to help.
Friendly staff
Friendly and helpful and had the spare part in stock.