Customer Testimonials
Great service from the team!
Efficient and professional advice and service
Product is great good value but its the service that is even better the crew at carnegie were amazing and i cannot stop talking them up.
Id drive across melbourne to go to that store
Easy to shop online and really quick availability for pick up. Product as described.
Great staff members. All were polite and happy to help.
Great price and John is super helpful. Highly recommend this store.
Christmas is always a busy time of year and when we spontaneously rocked into Trek at Westfield Knox the team was accomodating in letting my 13yo try a few bikes on for size as well as my 7yo to have a look around without hassle. The next morning I called and spoke to Chris about stock levels and was happy to hear I could get a Marlin 5 and Precalibur 24 put aside to be collected that afternoon. Pickup was a breeze and was even asked if I needed help getting them to my car which was not needed but the offer was nice enough. Excellent job by the team, two very happy kids waking up Christmas Day I’m sure 👍
Everything
Friendly and knowledgeable staff, and a great range of quality bikes and accessories.
Customer service amazing!!!
DJ is an exceptional asset to your Business. Super helpful, friendly and knowledgeable. Made my purchase feel easy, with genuine advice. The store also always looks immaculate with DJ in charge.
Definitely will be referring all of our family and friends to see the team at Trek in Fyshwick. Thanks again DJ!
Very friendly and knowledgeable
It was quick. I wasnt standing around waiting for service. Someone came immediately to help.
Reliable
Great service from beginning to end
Very helpful staff. Thank you
Good quality
Great service
Great knowledge on everything Bike and every time I come in. Shout outs to QV and Camberwell stores
Great , friendly group and pleasure to deal with.
Your staff are always approachable, concise and affable.
The attention to detail and assistance of staff is excellent
Quality of product and professional and super helpful staff. Even walked me to my car with the bike.
Great customer service!
Staff are friendly, knowledgeable and very helpful
The team at Trek Turramurra were so helpful and accomodating. Nothing was too hard and they made my family feel welcome.
Luke and Charlie were awesome ! Thank you
Had previously purchased a Trek Checkpoint and decided it was time to change to CX type pedals so chose Shimano brand for reputation of durability.
Two out three staff appeared to be school aged staff and all staff were very professional, polite and helpful, and assisted me during my stages of purchase.
Clear presentation in website, customisable. Quality service.
Jordan was very helpful