Customer Testimonials
I love the way I am treated. I feel recognised, and looked after and that means and counts for a lot. Great team, and it seems to be the culture across all the Trek stores, Richmond, Carnegie and QV. Keep up the good work.
I liked the fact that when I entered, I was promptly greeted, and that my bike collection went smoothly and quickly. When I enquired about a bike kickstand, I was not only told the price, but was offered to have it installed for me on my behalf. 10/10 service
I like that they don’t try to rip me off. They do what is needed and they are very helpful
Fast and organised.
Great service, great range of bikes and products. Also, really nice showroom!
Great service in store today
Very friendly and helpful service.
Always friendly, helpful, professional service.
Clearly outlined specs on the various bikes, courteous service and friendly staff. Lewis and Scott were excellent to deal with and demonstrated great customer service through listening to and understanding needs and making insightful recommendations. They were also able to deliver value for money by accommodating budgetary constraints and the 30 day return policy is deeply assuring.
Friendly helpful people. Tyre repair done in a timely manner.
Big clean shop
Lots of choice
Friendly service
Thanks to Ben at Trek Phillip for great service and always willing to help
Fantastic service and knowledge
Great gear, very good team to work with!!
ebike deals
Easy online site to navigate. Good communication about my purchase from the staff from the Trek staff at Bennetts Green store. Good quality products in store
Staff are always friendly and fast with deriving and getting in parts for me
Staff was friendly, helpful and knowledgeable. We would definitely recommend Trek!
thank you
The people in this shop are so helpful and will do whatever they can to help you get your bike back on the road quickly, especially on the weekend. We'll continue to support them.
Love Trek, and the consultant was very helpful and knowledgeable.
Friendly staff and detailed explanation about the service.
Backing of a large company, good customer service.
Friendly and competent service and advice received!
Great service. That is it. Friendly and helpful.
Bikes are very reliable.Mechanics very knowlegeble @ helpful as is the general staff.Eventhough sales staff are busy they still find time to listen from customers experiences @ every customer is treated like an A grade rider no matter there disiplne.Cannot say enough about the staff at TREK JOONDALUP .All good things,keep up the good work.thanks.
Mechanics Tim and Anders were very attentive, thorough and communicative with me. They did a great job servicing my bike
You had what I wanted with a choice of quality products
The prompt support to get a broken bike back up and running
genuine product and good services!
Good quality and fit for purpose