Customer Testimonials
Had our bikes serviced. Couldn't do enough for us to keep us happy. Thanks to Steve and the mechanic
Excellent service and helpful staff
Products are amazing and I believe in the quality of these therefore trust them.
And the service is compliment these products amazingly. I had no idea that my first service was free upon picking up the bike. It felt amazing.
Daniel Provides excellent customer service, great friendly staff willing to help as soon as you walk in the shop.
I was happy with the bike mechanic’s work.
The service was amazing friendly helpful and knowledgeable great service thank you
Great bikes and more importantly really great people. The team at Trek Sydney are very approachable and always keen to help. They are everyday riders, not professional racers (sorry boys, I'm sure you could be if you had the time) so they understand the needs of the average person, wether you're a seasoned racer or just looking to ride to work.
There's a bike for everyone and all types of riding.
Very engaged , responsive and caring.
Very good quality service and price and friendly team
Very helpful staff
Very responsive online. The Fyshwick store is well laid out / well stocked. The staff members are knowledgable and acknowledge your presence even whilst serving other customers - which means you know what is going on.
Not bad, pretty good blokes.
Matt is always very welcoming and knowledgeable, a pleasure going into the store. Sometimes when I’m up in Joondalup I’ll pop in to chat about bikes as an enthusiast even when I’m not looking for anything in particular!
Penrith trek staff is really helpful and store is amazing.
I likely the person who suggested me and help me for service my bikes his name is Alli. No words to explain for him he is amazing person. I don’t want said anything to him and he make my bikes really good. I go back again Penrith store.
Thanks to all staffs 🙏🙏
So supportive to assist with a mechanical issue on short notice and explained what was done and why.
Always find the staff very helpful.In my case i bought product online but when i picked up i realised i made a mistake ,staff member sorted me out with the correct product. Great variety of products as well.
Very helpful staff
Good quality products to choose from with friendly and knowledgeable staff members. Would not hesitate to shop again at Trek Brunswick.
Excellent service
Friendly staff
Excellent and personable service
The staff in the Sydney store are super helpful
Helpful Team
After sales care
Courtesy
Listening
Professional
They have my back
An amazing team
Alfie and the team did a great job servicing my bike. Now running as good as new!
The products are great and the staff are excellent, super helpfull and knowledgeable.
Always a pleasure visiting a Trek store
Awesome service all the way from consult, purchase to pickup. Legends!
Knowledgeable staff, always helpful, and clear in their communication
The team at Trek Belmont are always so helpful with a smile.
Always a great bike service from the guys at Trek Belmont
Superb expert service