Customer Testimonials
Excellent high quality service.
Travis did a fantastic job fixing my bike. He was professional throughout the entire process and took the time to clearly explain what was wrong, what needed to be done, and what to expect. His communication was excellent, which gave me confidence that my bike was in good hands.
Good job team Trek Carrington!
Def recommended
Prompt service, they had bike pre made so no want for assembly of bike, very helpful
Great bikes, great service
Under promising and over delivering. Being prepared to explain
Service from staff and available range
High quality and friendly staff
Good customer service
Great team, highly knowledgeable would recommend to family and friends.
Good crew - some pretty cool bikes kicking about, they must know what they are doing.
Great team. Great Service. Awesome bikes!
Great products and service. Will definitely be back.
Always great service from the team and happy to assist with my bike needs. I will be back
Great service helpful staff
Was very appreciative of the team being able to sort out a tyre replacement as a same day service after getting a puncture on my way into work. The 10% discount as a first time customer was also very appreciative. Great service all round. Thanks team.
I have owned four Trek bikes now. I like their appearance, comfort and reliability
The service was courteous and efficient.
Great quick service that got me out of a jam. Thanks guys.
Josh, Chris & the team at Trek Knox are a huge help - sound advice & great service, I wouldn't go anywhere else
Staff at Brunswick East are super friendly and knowledgeable.
Great bikes and great customer service.
Staff are very knowledgeable and helpful.
Love the bikes, loved riding friends Treks, floor people are amazing – extremely useful in selecting bike and the great Care in setting it up perfectly
Good quality products, excellent customer services and staff have great knowledge of products and help you a lot.
Amanda is a star.
I really appreciate that the team rides bikes and so when they recommend something it is because they have used it. They really look after my bikes and keep me riding.
Helpful customer service when choosing a bike
Professional and courteous service.
The stuff was really helpfull and I got the issue solved.
Thanjks
Excellent service. Great staff
Always good and thoughtful service from the boys at Trek.
Robustness

Service on my eve was great, communication was very helpful , couldn’t recommend more highly.