Customer Testimonials
After sales service is phenomenal. Chris and John from Trek Knox know me on sight and always look after me and make sure my needs are met. I’ve never had better service anywhere else.
Smooth process from ordering online to pick up.
Excellent!
Recently came from the USA to participate in Ironman 70.3. My ballista helmet was cracked during the flight and Ruby, along with the rest of the team helped me get a new replacement helmet. Also gave me excellent information about expected conditions of race day helped me with selecting a pair of gloves.
Race day was a success and completed the race comfortably without being cold or overheats. Ruby represents and uphold Treks value and commitment to customers and the quality of their products!
Thank you again for making my race possible.
Shiang-Yu C.
Excellent service, advice and support from Ken and the team at Bennet's Green. I have found this even when I'm not buying something!
Prompt, friendly service. I feel like a valued customer. Thank you everyone.
Great service.
Knowledgeable, helpful & friendly service
Professional and fantastic service.
Online
The team were so incredibly helpful, quick and affordable repair. I would recommend to anyone and will be returning in the future. Thank you!
There are a wide variety of accessory brands, cycling related products and service options for all bikes.
Trek crew are head and shoulders above the rest for customer service
I find he team at Trek Carnegie are always helpful. Last week I needed a new Garmin mount. The mount I wanted was not in stock in the Carnegie store, but John kindly offered to collect it from another store. Problem solved, saved me $20 and got a few free laughs.
Always great service!
Great customer service . Anna was amazing to deal with.
A wide range of products that you can choose from including the prestigious TrREK bycicles.
Very responsive and friendly
The service is very good and helpful
Great bike service and super friendly staff at Trek Myaree
Very friendly and knowledgeable staff.
I will definitely be back.
Trek Carnegie was recommended by a friend and they were 100% correct.
Friendly and job done in 24hours rather than having to wait two weeks
Jayden was super helpful and made sure I got what I needed without any over the top sales tactics.
Service was first class, warranty was a breeze.
Great service, range of products and helpful team.
Honest help and feedback
Very helpful advice.
The assistance when servicing my bike was very thorough.
if there is a problem it is dealt with. Ben is meticulous with his servicing and listens to the customer's feedback. If something isn't quite right, he will sort it out.
Great friendly service, Thanks Richie & Deon
Job was completed quickly with friendly service