DOTS - Australia

Customer Testimonials

Report a concern   February 20, 2026 — Rated 10 out of 10 by P.R. Trek Bicycle Melbourne
What do you like about our products and services?

Loved the staff

Report a concern   February 20, 2026 — Rated 10 out of 10 by P.C. Trek Bicycle Turramurra
What do you like about our products and services?

Fast, accommodating and well priced

Report a concern   February 20, 2026 — Rated 10 out of 10 by A.A. Trek Bicycle Osborne Park
What do you like about our products and services?

Friendly, helpful service and great range.

Report a concern   February 20, 2026 — Rated 10 out of 10 by S.O. Trek Bicycle Fyshwick
What do you like about our products and services?

The crew at Trek Fyshwick are excellent. Friendly, professional, they listen…
Sandau is amazing with his customer relations - seems to never forget a face and a name. Their work is prompt and have very rarely needed to ask they might fix something they’ve done. They’re not perfect, but they’re damned good !

Report a concern   February 20, 2026 — Rated 10 out of 10 by P.B. Trek Bicycle Brunswick East
What do you like about our products and services?

Friendly staff and great service as always.

Report a concern   February 20, 2026 — Rated 9 out of 10 by Helen Beggs Trek Bicycle Carnegie
What do you like about our products and services?

The quality and value for money of the Trek bikes and the 30 day refund policy. Also I appreciate the post bike purchase services.

Report a concern   February 20, 2026 — Rated 10 out of 10 by T.C. Trek Bicycle Warrawong
What do you like about our products and services?

Friendly and helpful

Report a concern   February 20, 2026 — Rated 10 out of 10 by P.F. Trek Bicycle Warrawong
What do you like about our products and services?

Friendly, concerning and informative.

Report a concern   February 20, 2026 — Rated 10 out of 10 by R.C. Trek Bicycle Fyshwick
What do you like about our products and services?

Friendly.
Knowledgeable

Report a concern   February 20, 2026 — Rated 10 out of 10 by P.G. Trek Bicycle Turramurra
What do you like about our products and services?

Was quick and easy to sort without any fuss

Report a concern   February 19, 2026 — Rated 10 out of 10 by A.L. Trek Bicycle Osborne Park
What do you like about our products and services?

The friendly staff and over and above the service and help I receive .
Always make me feel welcomed when entering the store , and any advice I need is seen to and explained in easy terms .

Report a concern   February 19, 2026 — Rated 10 out of 10 by Stephanie Polato Trek Bicycle Phillip
What do you like about our products and services?

The customer service is absolutely amazing, Duncan was helpful and great to speak with for my 2 year old's first helmet!

Report a concern   February 19, 2026 — Rated 10 out of 10 by J.M. Trek Bicycle Sydney
What do you like about our products and services?

Good work on my service yesterday, it's like a new bike - thanks again

Report a concern   February 19, 2026 — Rated 10 out of 10 by B.K. Trek Bicycle Phillip
What do you like about our products and services?

Friendly, professional

Report a concern   February 19, 2026 — Rated 9 out of 10 by A.W. Trek Bicycle Sydney
What do you like about our products and services?

Excellent customer service.

Report a concern   February 19, 2026 — Rated 10 out of 10 by C.S. Trek Bicycle Joondalup
What do you like about our products and services?

Matt and Tom were excellent in the store they were very professional and provided a great service. A credit to your company.

Report a concern   February 19, 2026 — Rated 10 out of 10 by Bec Angus Trek Bicycle Cannington
What do you like about our products and services?

I like that every time I come in they teach me a little bit more about things and I am more knowledgeable about my bike and all things related to it!

Report a concern   February 19, 2026 — Rated 9 out of 10 by P.L. Trek Bicycle Sydney
What do you like about our products and services?

Staff were friendly. quickly assessed my needs and selected a bike I was happy with.
Easy to get to venue. Free first service for my new bike. Store has a wide range of products.

Report a concern   February 19, 2026 — Rated 10 out of 10 by G.L. Trek Bicycle Pakenham
What do you like about our products and services?

Excellent knowledge and professional advice with respect to bicycles which is reinforced with excellent care and support with to bicycle maintenance.

Report a concern   February 19, 2026 — Rated 10 out of 10 by F.B. Trek Bicycle Kawana
What do you like about our products and services?

Excellent, friendly service. A good range of products that met my needs.

Report a concern   February 19, 2026 — Rated 10 out of 10 by John Reynolds Trek Bicycle Melbourne
What do you like about our products and services?

They were very efficient and friendly.

Report a concern   February 19, 2026 — Rated 10 out of 10 by M.T. Trek Bicycle Penrith
What do you like about our products and services?

Quality bikes & products and friendly helpful staff.

Report a concern   February 19, 2026 — Rated 9 out of 10 by J.P. Trek Bicycle Turramurra
What do you like about our products and services?

Knowledgeable staff, accommodating service team, good communication

Report a concern   February 19, 2026 — Rated 10 out of 10 by C.A. Trek Bicycle Carnegie
What do you like about our products and services?

Bikes and service, staff are very knowledgeable.

Report a concern   February 19, 2026 — Rated 10 out of 10 by L.L. Trek Bicycle Sydney
What do you like about our products and services?

Great product; staff who care ..

Report a concern   February 19, 2026 — Rated 10 out of 10 by T.M. Trek Bicycle Fyshwick
What do you like about our products and services?

Friendly knowledgeable staff. Very helpful. Good products.

Report a concern   February 18, 2026 — Rated 10 out of 10 by C.B. Trek Bicycle Osborne Park
What do you like about our products and services?

Great speedy service with good communication.

Report a concern   February 18, 2026 — Rated 10 out of 10 by S.B. Trek Bicycle Knox
What do you like about our products and services?

Great communication and a good team at Knox

Report a concern   February 18, 2026 — Rated 10 out of 10 by L.M. Trek Bicycle Richmond
What do you like about our products and services?

Cam was super helpful and provided me with great service. Thanks again.

Report a concern   February 18, 2026 — Rated 10 out of 10 by B.M. Trek Bicycle Penrith
What do you like about our products and services?

Excellent bike servicing & repairs


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