Customer Testimonials
Prompt service
Knowledgable staff and prompt service
Fabulous service from the Trek team at all times.
Special mention to Ali and Alex always friendly and explains the repairs and costs at all times. Great mechanic behind the front desk.
Thanks for keeping me on the road.
Always well looked after by the team. Always happy to give free advice and servicing is excellent.
Friendly staff who are more than willing to discuss options, set things up to try and generally make sure I'm going to love the bike I end up!
Great service and good quality gear
Great customer service
As always great service from the Trek team at Philip! My bike was serviced and the brake issue was fixed. Ben was very helpful!
They were very reasonable and solved technical issues very well. In store service is great.
Great service, very understanding obf circumstances
Excellent
Friendly knowledgeable service
The staff are always prompt in attending to minor repairs required by my TREK tourer.
I love my Trek team. Kudos to Liam and Victoria for always going above and beyond.
Quality products and amazing customer service
Friendly and warm interest in what I waa after. Great showroom: plenty of choices and good range ifquality stock. Fair and affordable prices. Helpful and useful advice to my questions.
Integrated
Great service
Have bought several products from this store and staff have always been friendly and helpfull, especially when shopping for my young daughter.
From first searching on the internet, to the purchase of my bicycle, the whole experience was very professional.
The internet showed that the product was in stock, and the sales lady (Tatiana) was very knowledgeable on the product, and advised on accessories to go with the bike.
Great customer service and excellent staff
Always great service from the team, thank you!
Always very helpful
Great friendly service, as always. I love my new wheels and tyres! The team at Kawana turned my job around quickly (same day) despite being short staffed and with a heavy workload. This was greatly appreciated. First name removed
Daniel was especially helpful and kind in assisting me recently with the purchase of my new TREK while en route from Melbourne to Brisbane after my bike wheels were stolen. Would definitely recommend this store over alternative in Canberra which was consulted but not very helpful.
staff know the product
Staff were helpfull considering the bike we needed fixed wasnt from them, was great price and bike fixed quickly. Definitely recommend 👌
Every thing
Service is great, always friendly and helpful
Team and service is outstanding