Customer Testimonials
Customer service is top notch. Thank you guys
Attending and quick and reasonable price
Great product and service hence the $7k purchase!
Super helpful staff, keeps me coming back.
Great customer service .
They always treat my 12 year old with respect and go out of their way to educate him about their products.
James gave the best customer service I've had in a long time. Very knowledgeable, friendly, and patient.
The entire team were really helpful and always greeted my family and I whenever we came in store.
Products are epic. Customer service was awesome. Good experience all round!
Staff were easy to deal with. Did what they said they would do. We're empathetic about the situation.
Loved the staff
Fast, accommodating and well priced
Friendly, helpful service and great range.
The crew at Trek Fyshwick are excellent. Friendly, professional, they listen…
Sandau is amazing with his customer relations - seems to never forget a face and a name. Their work is prompt and have very rarely needed to ask they might fix something they’ve done. They’re not perfect, but they’re damned good !
Friendly staff and great service as always.
The quality and value for money of the Trek bikes and the 30 day refund policy. Also I appreciate the post bike purchase services.
Friendly and helpful
Friendly, concerning and informative.
Friendly.
Knowledgeable
Was quick and easy to sort without any fuss
The friendly staff and over and above the service and help I receive .
Always make me feel welcomed when entering the store , and any advice I need is seen to and explained in easy terms .
The customer service is absolutely amazing, Duncan was helpful and great to speak with for my 2 year old's first helmet!
Good work on my service yesterday, it's like a new bike - thanks again
Friendly, professional
Excellent customer service.
Matt and Tom were excellent in the store they were very professional and provided a great service. A credit to your company.
I like that every time I come in they teach me a little bit more about things and I am more knowledgeable about my bike and all things related to it!
Staff were friendly. quickly assessed my needs and selected a bike I was happy with.
Easy to get to venue. Free first service for my new bike. Store has a wide range of products.
Excellent knowledge and professional advice with respect to bicycles which is reinforced with excellent care and support with to bicycle maintenance.
Excellent, friendly service. A good range of products that met my needs.
They were very efficient and friendly.
Quality bikes & products and friendly helpful staff.
Always friendly service, everyone is very knowledgeable and if they don’t have what you’re looking they have alternatives or will find it at another store.