Customer Testimonials
Very helpful staff
Quick and everyone helpful.
Friendly and knowledgeable staff.
very friendly, helpful staff!
Great service
Very proffered staff representing one of the largest bike brands in the world. Trek quaranteed high quality products.
Thanks Tom, John and Aidan for your work ethics.
Great selection of bikes and bike accessories but, maybe more importantly, the staff at Trek Manchester are just a fantastic team. All helpful, friendly, very generous with their time and very knowledgeable. Always treated with a smile and a hello every time I enter the store. Top bikes, top staff, top store.
Very friendly and try to help wherever possible. We live some distance away but can order parts for when we are passing by. They are also willing to give honest advice over the phone. So much better than online shopping!
Professional and thorough at a reasonable price. Also really friendly and helpful
Great service
Highly recommend Trek shop at MK, very helpful, friendly and knowledgeable staff. It was nice being able to take a bike out for a test ride even though the roads were damp. Enjoyed the coffee.
Great staff and I trust them with my bike - always willing to help and a good professional service. Happy to give advice when needed. Thank you Jess
All the crew at Gary's cycles seem to be very helpful and really on the ball, any emails I sent them were answered immediately and with good explanation. Any invoices or paperwork were dealt with immediately and my new bike was sent straight away. Have to say I have never dealt with them before but both over the phone and email they are top notch.
friendly and proffecional
Thanks for your help with the repair, a smooth process and good comms
Good quality kit.
Helpful, knowledgeable staff backup.
Popped in for a quick bike service - seen to promptly and all done and out the door in 10 minutes or so. Glad to have found a new local shop!
Great service in the Canterbury store - friendly staff and experienced workshop team.
Excellent service, knowledgeable and friendly many thanks for your help
Friendly and knowledgeable staff.
Know their stuff.
Great service. Bought some tyres that turned out to be faulty. Refunded without any discussion. Excellent
Fantastic service and quick response.
Great brands. Great price on the bike I required and went out of their way to get delivered on time. Updated and kept me informed during entire process. Great customer service and I highly recommend.
Friendly staff very helpful and explained everything to me
Brilliant, personal service.
You were able to source the Brompton TLine bike for me when others couldn't and it came in quicker than expected which was great. Thank you for all your help
Really helpful staff providing good advice and demonstrating excellent knowledge. Excellent communication and updates about order.
Always efficient,informative and reliable
All my bikes are serviced by Yas and Team at Proper Bike Shop and they have supported/ encouraged my journey in the sport as well as that of Triathlon since 2019.
They have also supported my participation in Cycling Time Trials since 2020 and helped build/ refine 2 different Time Trial Bikes in that time.

The staff are always friendly and helpful. There are a good range of products in store. I