Customer Testimonials
Top team at big bear bikes, very helpful and highly recommended
Friendly and knowledgeable throughout my visit. Top quality bikes and aftersales equipment.
Highly recommend a visit.
Great service and one very happy son! Thank you.
Very well protected easy set up .what I liked most was the service I got a delivery date I called up a few days before to make sure it was definitely coming that day I was told .came no problems at all
Excellent customer service, really helpful, friendly and very informative.
Stuff very friendly and helpful
Great range of products on display, but the best thing is the service.
Absolutely top lads, so helpful and informative, even though they were clearly busy they still had time to provide an excellent customer service experience.
Thanks
Excellent friendly service. All staff very knowledgeable
They are such a brilliant, friendly and skilled team!
Very friendly and knowledgeable staff. Helped me find the right bike and offered helpful tips and advice when it came to my other bikes. Would definitely recommend!
Nice friendly staff.
Happy with bike servicing and speed of service.
Helpful with advice and recommendations
Knowledgeable advice on maintaining my bike.
Excellent service. Very knowledgeable staff.
Very fast delivery in Ireland. Came Original Packaging. It's great bike at a fantastic price. Thank you Gary's Cycles team.
Professional, friendly, no hard selling. My go to shop!
Very pleasant process dealing with all of the staff especially Hayley and Gregg.
Lots of good advice on the different bikes and set up etc
Quick turn around. Great staff.
The team at Mile Vaughan recently helped me source, build and kit out a new road bike.
They are a local business and I’m all for supporting the local business community and the team didn’t disappoint.
From picking out the bike, sourcing, setting up, acquiring accessories and after service they have been amazing!
Thank you to the entire team!
Richard
Very polite friendly and informative
Friendly and very knowledgeable staff who have always looked after my bike
Staff are knowledgeable. Bike mechanics are highly skilled. Pricing is transparent. Location is convenient, although you should make a deal with Costcutter to provide free customer parking for 20 minutes. Thanks
you are helpfull and no what you are doing
Top Team
Brilliant company, top end products at extremely competitive rates, backed up by first class customer service. First class.
Great shop with friendly, knowledgeable staff
Super experience! Staff are all really kind and welcoming. Phil in particular was great to deal with, having loads of knowledge and advice that was all really useful in helping me make a decision on my first E bike to go with.
I also really liked the email and sms to say the bike was ready, that's a great way of keeping customers up to date.
Overall a brilliant experience and I feel grateful to have a good, caring bike shop nearby who I can trust and rely on.
Thank you!
Always very friendly and helpful,I have brought my bicycles from them for years now and they always look after me well.bought my first e bike from them and have been pleased with the help and services since.I personally would recommend them as a go to shop for your bikes and parts
The mechanics I have met were friendly and helpful.
Videos were good while I waited
I was impressed by the Downhill team video. Didn't know Wheelbase had a team.
Where is the women's team video?
Once again, fantastic service from a very knowledgeable and professional team.
Fantastic service! Very helpful with all my cycling questions and equipment needs. I visit the UK several times a year. My bike is always assembled and maintenance done for me when I arrive. When I leave my bike is disassembled and packed up for the flight back to Canada. Highly recommend Richmond Cycles!