Customer Testimonials
knowledge, expertise and value for money
You have a good range of bikes (though i haven't bought a bike from you!) and generally plenty of spares. You were able to get some inner tubes of an old-fashioned size for me though you didn't have any in stock. You communicate well when products i have ordered arrive.
Your location is very convenient by the bus station.
The experience and friendly nature of all your team.
Great service as always !!
Really excellent service from start to finish!
Fantastic customer service. Rob was brilliant, so helpful. Highly recommend
BB have been excellent in sorting out a number of different issues with my new bike bought elsewhere. Excellent fault finding, consideration of options and recommendations. The work has been done quickly and to a high standard. A full detailed invoice is provided. In short I highly recommend this bike shop.
Not yet had the opportunity to make any big purchases from their store, but it looks very tempting and their sales team clearly know their ‘stuff’.
Quick efficient service
Very quick service. Well impressed
Great staff / knowledgeable team.
We have had our e-bikes 3.5 years and have used them regularly, the electric assist has been very effective and allowed us to do so much more with cycling than previously.
The servicing of our bikes had kept them from showing any deteriorating signs of ageing.
The team at the showroom and workshop have been very diligent in the service they provide.
Very knowledgeable and friendly. Can do attitude and enthusiasm for cycling.
Very flexible and knowledgable service
The friendly and efficient service when servicing my bike.
Trek Shrewsbury has a great range of bikes and accessories and a great friendly team
Friendly, helpful and knowledgeable staff.
Very knowledgeable, friendly and helpful staff with wide range of bike gear.
Excellent service
OE Bikes service, support, advice and online range, cater for more than just the products in their shop but for all the products across most cycling disciplines. A large online presence with a local friendly shop experience.
I recently took my bike in for a full service. The staff were friendly, knowledgeable and very keen to help explaining in detail the work carried out. The cost of the service and work carried out was in my view very competitive and of high quality, I would have no hesitation in recommending then
Amazening team freindly brilliant service quailty il always use this shop fantastic people ur not waiting weeks for ur bike back
All the staff in the repair and serving section are excellent. Friendly, professional, knowledgeable. Always help and come out smiling
Great spec e-bikes and maintained properly
Lovely staff, very attentive, friendly and prompt! I was kept well informed about my bike as it was being serviced and it was done so on time and beautifully assembled too!
Reasonable prices, it's the service they give from initial interest to ordering to getting the bike ready, all smooth and professional
The service was top notch, friendly informative and helpful.
Friendly and expert service
Great service, v professional.
I bought a little Orbea mountain bike for my lad’s birthday. Not only was the price great, the delivery incredibly efficient and straightforward, but I’ve also never had a better packaged and protected bike.
Absolutely spot on and a pleasure to deal with.
Many thanks.

Friendly reliable staff