Customer Testimonials
Friendly and informative service from the team!
Very reliable and cheerful and empathetic service
I had very good after sales service to load up my new cycle computer. The assistant spent 20 minutes with me. Excellent customer care
Great service from the guys at Cycles UK in Chelmsford.
I dealt with Ciaran. He was very professional and helpful
thank you
First name removed
Super fast and efficient delivery
The Customer service that I received from Dave Johnson was superb,
I can not praise him high enough. made my experience and joy of getting my First E-bike extra special,
Thank you.
Friendly service
Great customer service :) Went beyond to help me.
Quite apart from the quality of the service (brilliant as ever) the personal touches are just so impressive. To be greated by name in this day and age is just so very welcome.
I have uses Head for the Hills for many years and i cannot imagine using anyone else.
Friendly, and very helpful.
Staff are very helpful and very professional, and the delivery service is super quick
Excellent service. Friendly. Knowledge. Quality parts
Just really good customer service. Matt did a great job bringing my old Pinerello back to life.
Once again superb service and go above and beyond to help me secure my sons second bike...
The jersey top fits perfectly.
Extremely helpful staff. Sold me a quality bike without pressurising my decision.
Genuine advice- would highly recommend.
Excellently helpful staff with great advice.
Very professional service and the repair was clearly explained.
It was done very promptly as well.
Amazing job, thank you Jamie. My bike needed a long awaited service, and now it feels like new. All the best
Staff experience
Had a couple of test rides on Santa Cruz Vala on a demo day to get the sizing right. Dealt with Adam and his team who gave a great service, all very helpful and full of knowledge. Ordered a bike after the test rides, top shop 👍
Excellent service, very helpful and knowledgeable staff.
Very friendly, and knowledgeable. I felt very confident with their approach. My bike wouldn't fit on the regular fit testing device, but Peter set up an equally effective method. Currently riding with the new set up, and finding there really is a noticeable difference in overall comfort. Very pleased to have at last, had a professional bike fit.
Service excellent.
From a riders point of view I love Trek products as they ride awesome. Bristol Trek is always 100 percent when it comes to service , advice and guidance . I ahve bought two bikes and will continue to do so
Easy
The honesty and knowledge......placed an order for a bike but the shop encountered problems with the supplier (not Rides doing) they were honest form day one and so offered an alternative bike....a Velduro Rogue and after a having a look and a chat it was felt this bike would be better suited to me than my original order. Bike was wrapped and ready in a few days and having spent the weekend on,it I can only say the bike is an absolute dream.....stable, soooo powerful but due to the nature of the avinox motor so customisable so u can dial the bike in to exactly how u want it to ride. All in all I'm so happy and can only recommend Rides in Wallingford for any of Ur biking needs.
Good range of products
Bike is running great after service
Very helpful and knowledgeable staff.