Customer Testimonials
A very professional service, with a nice selection is spec’d bike. Took this time and gave attention to answer our questions and meet customers needs. There was no pressure or time co strainers put on the sale, making a nice relaxed environment.
Service knowledge excellent
Great service and friendly staff
Great service
Customer service very helpfull.
Thank you
Informative and friendly. Really very good.
Very helpful and knowledgeable 👍
Fabulous level of service - I had an emergency fix needed on my bike and the mechanics managed to fit me in to get a complete drivechain fitted within 24 hours despite being fully booked...I feel like I owe them a favour!
Top marks all round.
Do what they say they will, when they say they will and do it well.
Courteous staff, always willing to help, quality products, first class workshop. Varied range of accessories, friendly and reasonable prices.
Bikes delivered to the door fully built and the driver was an absolute gentleman. He rang ahead to check if the kids were in house because it was xmas. Free servicing is amazing. Really happy with WheelWorx. Great stuff.
Extensive range
Knowledgeable and friendly staff
Guy I talked to is great
Ace job done as always from Yas and the team in restoring an old Marin frame. It is absolutely mint. Thanks.
Helpful, knowledgable, friendly & local 😊
Great friendly service
Pre-work assessment is honest, work is done well and the team are friendly and helpful. Keeping my 17-year old purchase from the shop running as well as when it was bought.
Everyone is always very generous with their time and information. Never pushing you to purchase. Just genuinely interested in their products
A good service
Very helpful
I bought a Trek for my son for Xmas, I know nothing about bikes, the guy who served me on my 3 visits was fantastic, very informative and gave me updates on collection dates and times, first class service👍
Everything
Reliable equipment and professional staff.
Exceptional service from James and John, great range of products, layout of the store is very clean, I would highly recommend Veloline to anyone thinking of buying a new bike or gear!
Professional knowledge and awareness; helpful and friendly
Always friendly staff and products are good quality!
I have purchased the Trek FX 3 SO Sport AL and love it. It replaces the Dual Sport 3 which I thought was good, but this is better, lighter, overall good feel. I principally use it on the road, but it is smooth over rough surfaces. Generally quite fast.
I have met most of the staff at Trek Bicester, who were all v friendly, knowledgeable and helpful. Following the sad loss of both Beeline Bikes and Bike Zone in Oxford, Trek Bicester seems like a good alternative for enthusiasm, knowledge and help.
Very helpful and knowledgable.
Excellent customer service from Rich
Fantastic company with great communication. There was a couple of weeks delay which was communicated with me. Product was shipped promptly once in stock and arrived perfectly.