based on 343 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
your staff all are very professional and offer great reporting and attention to detail
Very friendly people and our service guy Gabriel Fuentes is always on time and answers all my questions and concerns.
Have not left a status report since 9/1 haven't seen our tech in weeks.
Service Tech is knowledgeable, responsive, friendly and courteous
extermination service is very good. however, we have asked on several occasions not to show up to do service without making an appointment first. The tech show up without confirmed appointments
Terrible service
Terribly organized
Terrible account management
You came early (on time), were speedy and efficient.
Assured is very quick to respond to service calls, usually schedule a service call that same day or the next.
The guys are polite to the staff and the routine problem of controlling pests that invade a building are being controlled well.
I think the price is right and the service is great.
Delivered services on timely and efficiently.
I need my regular guy to come back and service my building
As fare as I am concern Your service to my building is at the last chance
If I will Have any other issues I will not be nodding your services anymore and I will hire another company to service my building
Thank you for NOT cooperating so fare
you stay on top of things
Our tech, Carlos does an amazing job. He is also super friendly, courteous and accommodating.
Our technician Jose Mojica. He has very good communicating skills, very knowledgeable and takes pride in his work.
I generally don't give tens.
Gabriel who comes to do the inspections is a professional employee who has done a great job. He takes the time to explain things that we may not understand regarding different pests and insects. he is certainly an asset to your organization.
I have mice in my building for a full year!!!!!!
The reports and feed back
EFFICIENT!
Assured Environments has always been very responsive to any calls or concerns regarding pest control in any of the buildings we manage.
Every individual that works as an exterminators are just beyond professional happy kind they are all fabulous .. Great people!! I highly highly recommended this company .. They are fantastic!!
On time and professional
The service person for our office is thorough,efficient,polite, and friendly.
More on time service!
Great and on time
The service technicians are very professional and consistent with daily operation procedures.
Detailed report on each visit. Personable courteous staff.
Need a good consistent technician to service our facility. Too many personnel changes
informed and good communication by rep
I recommended your company to my neighbors and to my surprise they were not able to establish a new account with your company. They talk to a dispatcher that took their call and told them someone would call them back, and that never happened. They tried three times with the same result.
I also called Phone number removed and asked the lady that took my call to inform our exterminator that in the next visit he would bring a new bait station for rats. He came this past Monday, (not my regular guy) and did not bring a new bait station. He took the information and hopefully on his next visit (after a month) I will have it.
Somehow the company has lowered the standards of customer service and service in general.