Customer Testimonials
Friendly, competent, always there, right around the corner, what can I say! Thanks for everything
Very friendly and helpful staff!
Knowledgeable staff
Alles super wie immer, die Zugewandtheit in Service
Christian plus his friendly knowledgeable staff!!!
Good price. Ordered online. Was ready for pick up quickly.
I love my bike!!
Have taken my Trek bike in for service a couple times now and have always been totally satisfied. Quick turnaround, knowledgeable and friendly staff. Wouldn't hesitate to recommend them at all. Two Thumbs Up!
Mike Kerber
Extremely friendly and knowledgeable staff........love Bruce & Jen at our local store in Kennewick, WA. They are always happy to help us and answer any questions.
Customer service was excellent.
The work was completed and done well.
I would recomend this shop to anyone.
John in the service department is great
knowledgeable and informative service & customer service team.
I’ve always had excellent service at Old Line. Every time I need something taken care of, Eric is always on top of it. I usually call him at the last minute and he hits a home run for me! Excellent knowledgeable service!! If he doesn’t have a product you need he can order it!
Staff are very friendly and gave very good advice/recommendations. 10/10 will spend money here again
Sales staff were very friendly and entertained my two little ones while I talked with the service team. I'm a loyal customer now!
Landry's Norwood is great. They have a large inventory so they have what you want. And for the odd time they don't have it in the store they are sure to get it delivered to the store quickly so you can have what you want.
Excellent service by Mike, Zack and Carl
BikeMart is my goto bike shop, Robert and Ryan always take great care of me and my bike!!
Professional and knowledgeable and helpful staff. Has always given me good service and finished jobs ahead of or on time.
Exceptional customer service, knowledgeable passionate pleasant beyond team!!! Great product selection!
Outstanding customer service.
Danke für die Zeit dien ihr Euch genommen habt und die vielen Erklärungen, auch die transparenten Einschätzungen bzgl Einzelteile (nicht preisorientiert) hat uns sehr überzeugt .
Herzlichen Dank
Greg was extremely knowledgeable and answered the many questions we had when looking to step up or mountain biking experience.
We had a terrific experience shopping for an e-bike at Freewheel Bike shop in Eden Prairie. Our salesman Alan J. was extremely well informed and very patient with all our questions. He knew all the products very well and found the right ones to consider. He used his own biking experience to guide us through the purchase process which included test rides and reviewing accessories that would make the biking experience even better. When we came back in a few days to pick up the bike he happened to be in the shop (not working, just dropping off his own bike for service) and he helped us through completing the pickup, answering questions and helping with a few more accessories. This was one of the best purchasing experiences I have even had for any product.
Service is fantastic!
They are interested in helping and problem solving, whether it’s a $300 repair or a free bike box.
Very personal and professional staff!
Excellent service, thorough and prompt!
Very kind and professional service. I felt valued, and my bike was ready in record time.
Professional, courteous, timely service following a bike purchase. I brought my bike in for a Spring check-up on Monday afternoon, bike shop was closed Tuesday, and it was ready for pickup Wednesday morning. Furthermore, tech Rex spent an hour with me answering my questions. Pretty tough to beat that level of service. --C.P. Sturrock, bike purchased in 2025