Customer Testimonials
Good selection.
Friendly knowledgeable staff.
Sehr kompetente und freundliche Beratung, immer wieder. :)
Sehr guter Service und Beratung, unkompliziert und kompetent. Danke
Stephen and the employees there are all friendly and knowledgeable. They co above and beyond!
Great shop! Awesome stafff. Everyone I’ve worked with have been very helpful. We own a couple electric Trek bikes and I would buy again.
Your team was responsive
I came in for service. I was very impressed by not only the immediate response to my needs, but also with the attitude of all involved. My problem was solved.
Great service! It’s nice to work with highly experienced mechanics / friendly and timely service.
They fixed my problem quickly and efficiently. And Bruce is great to talk to te any bike issues
Great selection and helpful staff
The Oberlin Bike Shop is a fantastic place to purchase and have repairs completed at.
The staff is wonderful to work with and very knowledgeable of the products that they sell there.
Service from David was top notch. Love this store.
I'm very happy with the servicing done on my older Trek bicycle. Power train shifts smoothly - I was overdue for a tune-up and the before and after difference is noticeable.
Friendly, fast and knowledgeable. And the dog is awesome. 🐕
Invested customer support from the store. I feel that I am not just a transaction. If I have more indepth questions, they are ready.
Trek Alamo saved me again. I got good sales service at Trek on Sandy in Portland, but the mechanic really screwed up.
Good advice and knowledge without sale pressure.
Your people are so responsive and knowledgeable - came in to get my kids bike helmets and the lady who helped us not only talked through the helmets, she also helped fit them to their heads, and told us what to look for to ensure they stay the right size for optimal safety.
Joe was very efficient in diagnosing and remedying my problems with my old bike. He offered some new products that I think will be very beneficial.
Love the bike its reliable durable and smooth riding.
Always there to talk to. Good support. Jeremy‘s the best mechanic there you guys rock.
Excited my bike is back up and running after a front hydraulic brake issue. Cost was very fair. Thank you!
Jake was extremely courteous, helpful, patient, and knowledgeable… he took the time to put on my new bike seat… yes I will return to Eddy’s
The people who work there are very friendly and offer great advice on repairs. They never appear to be trying to "upsell" unnecessary repairs. I trust their judgement.
Looking for entry level cycling shoes. Staff was extremely helpful and recommended ordering clearance item on their website. Sized my feet and ordered clearance pair for 75% off. Perfect fit and great quality shoes. Highly recommend Trek Kingston.
Thomas was so helpful and knowledgeable! I already told two different friends about Trek because of his customer service. Great experience and now new loyal customer! :)
-Narissa
Very friendly and knowledgeable! Great service! Fortunately it was an easy fix and I'm back in the saddle, so to speak. :)
Thank you!
Fast service. Reasonable cost.
Excellent advice by the service team. Exited to help and advise.

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