Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 17, 2026 — Rated 10 out of 10 by A.V.R. NRC Bikes - Jurica
¿Qué es lo que le gusta de nuestros productos y servicios?

Su amabilidad

Report a concern   June 17, 2026 — Rated 10 out of 10 by Karen Terlinski Bikes & Beyond
What do you like about our products and services?

Good selection.

Friendly knowledgeable staff.

Report a concern   June 17, 2026 — Rated 10 out of 10 by C.G. Radsport Schillinger
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr kompetente und freundliche Beratung, immer wieder. :)

Report a concern   June 17, 2026 — Rated 10 out of 10 by M.B. CUBE Store Jena
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr guter Service und Beratung, unkompliziert und kompetent. Danke

Report a concern   June 17, 2026 — Rated 10 out of 10 by I.K. Bicycle Sports Pacific - Downtown
What do you like about our products and services?

Stephen and the employees there are all friendly and knowledgeable. They co above and beyond!

Report a concern   June 17, 2026 — Rated 10 out of 10 by R.R. Trek Bicycle Janesville
What do you like about our products and services?

Great shop! Awesome stafff. Everyone I’ve worked with have been very helpful. We own a couple electric Trek bikes and I would buy again.

Report a concern   June 17, 2026 — Rated 9 out of 10 by M.Z. Rotations Bicycle Center
What do you like about our products and services?

Your team was responsive

Report a concern   June 17, 2026 — Rated 10 out of 10 by Roger Patterson Trek Bicycle Folsom
What do you like about our products and services?

I came in for service. I was very impressed by not only the immediate response to my needs, but also with the attitude of all involved. My problem was solved.

Report a concern   June 17, 2026 — Rated 10 out of 10 by A.Z. Epicenter Cycling - Mill Valley
What do you like about our products and services?

Great service! It’s nice to work with highly experienced mechanics / friendly and timely service.

Report a concern   June 17, 2026 — Rated 10 out of 10 by L.B. Bethesda Bike & Ski
What do you like about our products and services?

They fixed my problem quickly and efficiently. And Bruce is great to talk to te any bike issues

Report a concern   June 17, 2026 — Rated 10 out of 10 by E.M. Downtown Bicycles - Lakeville
What do you like about our products and services?

Great selection and helpful staff

Report a concern   June 17, 2026 — Rated 10 out of 10 by Chris Kelley Oberlin Bike Shop
What do you like about our products and services?

The Oberlin Bike Shop is a fantastic place to purchase and have repairs completed at.
The staff is wonderful to work with and very knowledgeable of the products that they sell there.

Report a concern   June 17, 2026 — Rated 10 out of 10 by C.F. Trek Bicycle Store of Palm Beach Gardens
What do you like about our products and services?

Service from David was top notch. Love this store.

Report a concern   June 17, 2026 — Rated 10 out of 10 by Bob Krug Trek Bicycle Allentown
What do you like about our products and services?

I'm very happy with the servicing done on my older Trek bicycle. Power train shifts smoothly - I was overdue for a tune-up and the before and after difference is noticeable.

Report a concern   June 17, 2026 — Rated 10 out of 10 by T.M. Astro Cycles
What do you like about our products and services?

Friendly, fast and knowledgeable. And the dog is awesome. 🐕

Report a concern   June 17, 2026 — Rated 10 out of 10 by E.I. Wheel Base Bikes
What do you like about our products and services?

Invested customer support from the store. I feel that I am not just a transaction. If I have more indepth questions, they are ready.

Report a concern   June 17, 2026 — Rated 10 out of 10 by L.S. Trek Bicycle Alamo
What do you like about our products and services?

Trek Alamo saved me again. I got good sales service at Trek on Sandy in Portland, but the mechanic really screwed up.

Report a concern   June 17, 2026 — Rated 10 out of 10 by T.M. Ridley's Cycle - Westhills
What do you like about our products and services?

Good advice and knowledge without sale pressure.

Report a concern   June 17, 2026 — Rated 10 out of 10 by Megan Mccauley Big Sky Cycling - Helena
What do you like about our products and services?

Your people are so responsive and knowledgeable - came in to get my kids bike helmets and the lady who helped us not only talked through the helmets, she also helped fit them to their heads, and told us what to look for to ensure they stay the right size for optimal safety.

Report a concern   June 17, 2026 — Rated 10 out of 10 by James Gahimer Bicycle Garage Indy Southport Rd
What do you like about our products and services?

Joe was very efficient in diagnosing and remedying my problems with my old bike. He offered some new products that I think will be very beneficial.

Report a concern   June 17, 2026 — Rated 10 out of 10 by D.S. Trek Bicycle Store of Barrie
What do you like about our products and services?

Love the bike its reliable durable and smooth riding.

Report a concern   June 17, 2026 — Rated 10 out of 10 by Gary Covey Norm's Ski & Bike Shop
What do you like about our products and services?

Always there to talk to. Good support. Jeremy‘s the best mechanic there you guys rock.

Report a concern   June 17, 2026 — Rated 10 out of 10 by R.S. Rockford Bike Shop
What do you like about our products and services?

Excited my bike is back up and running after a front hydraulic brake issue. Cost was very fair. Thank you!

Report a concern   June 17, 2026 — Rated 10 out of 10 by C.G. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Jake was extremely courteous, helpful, patient, and knowledgeable… he took the time to put on my new bike seat… yes I will return to Eddy’s

Report a concern   June 17, 2026 — Rated 10 out of 10 by R.M. Trek Bicycle Leesburg
What do you like about our products and services?

The people who work there are very friendly and offer great advice on repairs. They never appear to be trying to "upsell" unnecessary repairs. I trust their judgement.

Report a concern   June 17, 2026 — Rated 10 out of 10 by R.K. Trek Bicycle Kingston
What do you like about our products and services?

Looking for entry level cycling shoes. Staff was extremely helpful and recommended ordering clearance item on their website. Sized my feet and ordered clearance pair for 75% off. Perfect fit and great quality shoes. Highly recommend Trek Kingston.

Report a concern   June 17, 2026 — Rated 10 out of 10 by Narissa Burton Trek Bicycle Issaquah
What do you like about our products and services?

Thomas was so helpful and knowledgeable! I already told two different friends about Trek because of his customer service. Great experience and now new loyal customer! :)
-Narissa

Report a concern   June 17, 2026 — Rated 10 out of 10 by Susan Parker Woody's Bicycles
What do you like about our products and services?

Very friendly and knowledgeable! Great service! Fortunately it was an easy fix and I'm back in the saddle, so to speak. :)
Thank you!

Report a concern   June 17, 2026 — Rated 10 out of 10 by J.S. Landry's Bicycles - Boston
What do you like about our products and services?

Fast service. Reasonable cost.

Report a concern   June 17, 2026 — Rated 10 out of 10 by R.F. Trek Bicycle Dublin
What do you like about our products and services?

Excellent advice by the service team. Exited to help and advise.


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