Customer Testimonials
Trek Alamo saved me again. I got good sales service at Trek on Sandy in Portland, but the mechanic really screwed up.
Good advice and knowledge without sale pressure.
Your people are so responsive and knowledgeable - came in to get my kids bike helmets and the lady who helped us not only talked through the helmets, she also helped fit them to their heads, and told us what to look for to ensure they stay the right size for optimal safety.
Joe was very efficient in diagnosing and remedying my problems with my old bike. He offered some new products that I think will be very beneficial.
Love the bike its reliable durable and smooth riding.
Always there to talk to. Good support. Jeremy‘s the best mechanic there you guys rock.
Excited my bike is back up and running after a front hydraulic brake issue. Cost was very fair. Thank you!
Jake was extremely courteous, helpful, patient, and knowledgeable… he took the time to put on my new bike seat… yes I will return to Eddy’s
The people who work there are very friendly and offer great advice on repairs. They never appear to be trying to "upsell" unnecessary repairs. I trust their judgement.
Looking for entry level cycling shoes. Staff was extremely helpful and recommended ordering clearance item on their website. Sized my feet and ordered clearance pair for 75% off. Perfect fit and great quality shoes. Highly recommend Trek Kingston.
Thomas was so helpful and knowledgeable! I already told two different friends about Trek because of his customer service. Great experience and now new loyal customer! :)
-Narissa
Very friendly and knowledgeable! Great service! Fortunately it was an easy fix and I'm back in the saddle, so to speak. :)
Thank you!
Fast service. Reasonable cost.
Excellent advice by the service team. Exited to help and advise.
Great people
Friendly and helpful staff - shout out to Logan!
Brought my Madone in with a sheared headset bolt and they were able to extract it and replace it with a new one. The work was completed quickly and I was back on my bike in two days of dropping it off.
Personal attention
Did handle bar wrap - same day service and kid loves it . Excellent job better workmanship than what was there too . Thanks
Awesome store! Awesome people! This store recognizes Veterans and gives a discount, even on bikes. I drove 3 hours to do business with this store and was not disappointed. As soon as I got in the store, a staff member was there to greet me. I did not have much time that day, I told him what I wanted, he got my new bike set up (with good conversation as he did) and I was on my way. No time wasted! I will definitely go back for any needs and am going to buy my wife a new bike there as well. If you need a new bike or accessories, definitely check this store out.
Prompt service
Trek is a good brand and the employees were friendly and helpful.
Good service at a reasonable price. I wish it was faster, but I know they have a lot going on so don't blame them for this.
The staff was very knowedgeable and helpful. Will definitely come back and visit them again,
The service was incredible. Everyone I interacted with was super knowledgeable and practical in their approach!
I have always gotten my bikes from Mike's and got them serviced there as well.. friendly people and great support ..
The team at Beaverton was so kind and patient while helping me get set up for road riding. They helped me choose pedals, shoes, tires,etc. Everyone was knowledgeable and friendly.
Customer service and product knowledge are exceptional.
We were very impressed with the knowledgeable and professional service that we experienced!
Invested customer support from the store. I feel that I am not just a transaction. If I have more indepth questions, they are ready.