Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 19, 2026 — Rated 9 out of 10 by Rodger Platt Trek Bicycle Cobble Hill
What do you like about our products and services?

Low pressure….high competence sales team

Report a concern   June 19, 2026 — Rated 10 out of 10 by K.D. Bicycle Garage Indy 82nd Street
What do you like about our products and services?

We like to bike and our service when we shop with you has been excellent.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Jeffrey Smith Jax Bicycle Center - Irvine
What do you like about our products and services?

The sales and people and mechanics know everything about bikes. Not just into sales..into making your biking safe and enjoyable. I would not go anywhere else for biking needs.

Report a concern   June 19, 2026 — Rated 10 out of 10 by E.T. Trek Bicycle Stores of Vero Beach
What do you like about our products and services?

This is my third bicycle that I’ve purchased from this store. Service and sales people are very knowledgeable.

Report a concern   June 19, 2026 — Rated 10 out of 10 by C.J.M. Lewes Cycle Sports
What do you like about our products and services?

Got my flat tire fixed in a jiffy, while I waited. Even when they are busy, they get you up and running, as soon as they can. If you have to leave your bike, they call as soon as it is ready.
And they helped put it back on the car rack, when I left.

Report a concern   June 19, 2026 — Rated 10 out of 10 by J.H. Bar Harbor Bicycle Shop
What do you like about our products and services?

The service! So freaking helpful. A life saver, really. We came to Bar Harbor to start the ACA Northern Tier and our bikes arrived a bit munched from shipping. They got us on our way within just a couple of hours.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Lou Bartolo Trek Bicycle Store of Barrie
What do you like about our products and services?

Prompt friendly service

Report a concern   June 19, 2026 — Rated 10 out of 10 by Liz Hofacre Trek Bicycle Fort Wright
What do you like about our products and services?

Customer service and friendly employees are amazing. The staff is very patient and knowledgable and answered all of my questions.

Report a concern   June 19, 2026 — Rated 10 out of 10 by T.W. North Country Cycle Sport
What do you like about our products and services?

Knowledge, approachable, reliable.

Report a concern   June 19, 2026 — Rated 10 out of 10 by C.V. Ridley's Cycle
What do you like about our products and services?

I think it was brad that help me, the young guy. He was very nice and 10/10 shop.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Trista Larson Trek Bicycle Concord
What do you like about our products and services?

The guy who helped me was very chill, not pushy. He helped me set my bike lock and put my bike in my trunk.

Report a concern   June 19, 2026 — Rated 10 out of 10 by G.G. Bicycle Centres of Everett
What do you like about our products and services?

Great Service, Thanks for caring!

Report a concern   June 19, 2026 — Rated 10 out of 10 by Eileen Shannon Trek Bicycle Fairfield
What do you like about our products and services?

We brought our bikes in for a tune up. The entire process was easy and the bikes work perfectly.
Very friendly and knowledgeable staff.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Joe Cruz NBX of Naragansett
What do you like about our products and services?

Service is A-1! Products are quality and priced right.

Report a concern   June 19, 2026 — Rated 10 out of 10 by J.B. North Country Cycle Sport
What do you like about our products and services?

Great service

Report a concern   June 19, 2026 — Rated 10 out of 10 by K.B. Trek Bicycle Fort Wayne
What do you like about our products and services?

Store is wonderful!

Report a concern   June 19, 2026 — Rated 10 out of 10 by D.A.T.V. Cycology Bikes Inc.
What do you like about our products and services?

Big selection for a small shop, knowledgeable staff, great service.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Daryl Frey Easton Cycle & Sport
What do you like about our products and services?

Very friendly and knowledgeable of their high quality products. No need to shop around, Easton Cycle and Sport should be your first and only shop!

Report a concern   June 19, 2026 — Rated 10 out of 10 by S.B. Rehoboth Cycle Sports
What do you like about our products and services?

Wonderfully attentive and knowledgeable staff. They know bicycles and how to maintain and repair them. They don’t oversell and price their goods and services fairly. Always confident with the maintenance or repair. And they have a good offering of accessories, bicycles, and e-bikes.

Report a concern   June 19, 2026 — Rated 10 out of 10 by A.A. Trek Bicycle Boulder
What do you like about our products and services?

I like that you have a lot of bikes in stock with a wide range of prices. I got the right bike for my daughter very quickly. We have a lot of Trek bikes and are always happy with the quality.

Report a concern   June 19, 2026 — Rated 10 out of 10 by M.A.D.H. Wild Rock Outfitters
What do you like about our products and services?

In my experience, 9 times out of 10 your staff are great. Very helpful and friendly. Yesterday, Callum (spelling?) helped me with two bikes for my kids and was awesome. It was near end of day, your busy season yet he did the quick fixes they needed to keep the kids bikes quickly 'in service' I didn't hesitate to proceed to spend a few hundred dollars on other merchandise as a result frankly so I think having great staff continues to pay for itself in your business model (I am assuming not knowing the fine details)

Its a great business and we are happy to continue to buy at Wildrock whenever possible

Report a concern   June 19, 2026 — Rated 10 out of 10 by F.W. Ray's Cycle
What do you like about our products and services?

Excellent service, done when promised!

Report a concern   June 19, 2026 — Rated 10 out of 10 by M.C. Trek Bicycle Villa Park
What do you like about our products and services?

Straight f0rwsre pro diag. Good pricing

Report a concern   June 19, 2026 — Rated 10 out of 10 by James Ledogar Bicycles Etc. - Nocatee
What do you like about our products and services?

The guys down at Bicycles Etc are always the best to work with, I'll never go anywhere else. You always get a great deal and the service is top notch.

Report a concern   June 19, 2026 — Rated 10 out of 10 by R.S. Syracuse Bicycle
What do you like about our products and services?

Friendly staff and available ebike rentals

Report a concern   June 19, 2026 — Rated 10 out of 10 by D.K. Bicycles East
What do you like about our products and services?

Outstanding friendly service. Deb provided great insights and patience narrowing down the options and fitting the bike to me.

Thanks to all for a great experience.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Sherri Koenig Wheel & Sprocket, Evanston
What do you like about our products and services?

he staff here is so incredibly knowledgeable and welcoming! I had the pleasure of working with Sprite, who is just a wonderful human being. She took the time to help me get the perfect fit for my helmet, and I couldn't be happier. I will absolutely be back!

Report a concern   June 19, 2026 — Rated 10 out of 10 by R.H. Trek Bicycle Chapel Hill
What do you like about our products and services?

Staff were very helpful and friendly.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Paulpatty Watkinsdavidson Trek Bicycle Lake Mary
What do you like about our products and services?

They fixed both Trek bikes we bought there quickly.Both bikes needed flats fixed and looked at.

Report a concern   June 19, 2026 — Rated 10 out of 10 by A.R. Trek Bicycle Wilmington
What do you like about our products and services?

excellent products and services


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