Customer Testimonials
Thank you to Patrick and team getting me set up on my new Domane AL5! Rides great and a perfect fit.
Name removed
Great service friendly knowledgeable staff and booking policy for bike service is very efficient
Atención profesional, de calidad y correcta.
I had an excellent experience with Jake and the rest of the staff. I was looking for cycling shoes for my gravel bike and also needed some guidance. Jake took the time to bring out several options for me to try and offered helpful advice to address my foot issue. Additionally, the entire staff was friendly, knowledgeable, and eager to assist.
My Trek bike rides smoothly, looks good, and performs as expected. The service people are very personable.
Great customer service!
Had the products needed and great service
I love the Trek brand. Your employees were so knowlegable and supportive. I have so much to learn about my new e-bike and they supported me with everything I needed. I felt confident purchasing from you because I know that I could always come back and any one of the employees would be there to support me.
Sois muy profesionales
Great costumer service
Wir wurden äußerst freundlich empfangen und obwohl wir unangekündigt mit einem kaputten Schlauch vorbeikamen, wurde dieser sofort und schnell ausgetauscht. Während der kurzen Wartezeit bekamen wir sogar leckeren Kaffee gebracht.
Fazit: wir haben eine neue Werkstatt für unsere Räder gefunden
Very knowledgable, very friendly, quick service. I like the small town atmosphere too.
Knowledgeable staff
Brought my Cannondale in for service - Tim understood my concerns for repair and had it done in no time! Everyone there demonstrated great customer service - polite, quick to respond to my needs and provided a thorough explanation of what was completed!
The name brands and availability
Bikes are extremely high-quality and I felt like I was treated extremely well.
The staff are quick to greet customers, know the products, offer several suggestions, courteous.
Regarding my last visit in the bike shop, everything! Both Scott and Jared are super friendly and helpful with all my questions. And the service was very prompt. I really don't know how the service could have been any better.
Staff are very helpful and have been every time I visit. Nothing is a hassle and they don’t pressure you . Good honest staff
Happy customer
Seth was great! He is very knowledgeable about everything bike related & I felt really great about this particular purchase. I've bought four bicycles from Richardson Bike Mart & they are the best!
good quality products. Information is provided on the use of each product
Son super amables y atentos al detalle.
La atención, seguimiento y productos son buenos
I love my bike and love the service I’ve gotten from Trek Bicycle East Providence.
Rebuilt my bike very quickly.
Professional knowledgeable and friendly.
Friendly knowledgeable.
Just about everything
freundlicher und schneller Service
You treat customers with respect and have great service department. You have always done right by me. You also have a wide range of products fairly priced.