Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.O. Trek Bicycle Lake Oswego
What do you like about our products and services?

Fantastic job. Great customer service

Report a concern   June 18, 2026 — Rated 10 out of 10 by T.T. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Knowledgeable amd friendly staff.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Nick Segura Trinity Bikes
What do you like about our products and services?

Friendly staff and high quality products.

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.O. Atlanta Cycling - Duluth
What do you like about our products and services?

Knowledgeable staff. Fair prices. Good service and responsive to questions and concerns. We were in recently and they helped find the right sized bike for my daughter.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Joe Frazier Rose Bike
What do you like about our products and services?

They have too of the line equipment and expertise to match! Alan helped me as a novice to cycling to guide me toward the correct fit and range of bike I need. He didn’t try to upsell me or pressure at all, his only interest was helping me make the best investment for me in a new bike!

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.B. Brick Wheels
What do you like about our products and services?

Assistance took time and answered every question

Report a concern   June 18, 2026 — Rated 10 out of 10 by Robyn Kennedy Shenandoah Bicycle Company
What do you like about our products and services?

Lovely bike shop. The staff is incredibly helpful and knowledgeable. Great bikes! Great experience! Would definitely recommend to a friend.

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.O. Wheat Ridge Cyclery
What do you like about our products and services?

The friendly, informative, and helpful staff (especially Curtis who helped me directly).

Report a concern   June 18, 2026 — Rated 10 out of 10 by Brian Buhler Bicycle Sports Pacific - Langley
What do you like about our products and services?

Quality bikes. Fair pricing. Personalized service. Very happy with my bike.

Report a concern   June 18, 2026 — Rated 10 out of 10 by I.C. Cyclesmith - Halifax
What do you like about our products and services?

Great service! They went through my bike thoroughly and always take the time to do the little extras when they can. I had requested a new cassette, but after inspecting it they honestly let me know the current one was still in great shape and worked perfectly once the chain was replaced. They aligned my tires, adjusted my brakes properly, and even gave my bike a fresh wax. I really appreciated their honesty, attention to detail, and excellent customer service. Highly recommend!
First name removed

Report a concern   June 18, 2026 — Rated 10 out of 10 by T.K. Cyclologic
What do you like about our products and services?

Great job, thank you

Report a concern   June 18, 2026 — Rated 10 out of 10 by Vinkat Iyer Trek Bicycle Parmer
What do you like about our products and services?

simple and minimalistic. With high durability.

Report a concern   June 18, 2026 — Rated 10 out of 10 by P.D. Woody's Bicycles
What do you like about our products and services?

Knowledgeable, fast work, reasonable prices.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Nathan Gonzalez Trek of Naperville
What do you like about our products and services?

Product is awesome and Adam is very knowledgeable and has helped throughout this whole process!

Report a concern   June 18, 2026 — Rated 10 out of 10 by Ted Zombek Breakaway Cycling
What do you like about our products and services?

Friendly, knowledgable staff. Offers excellent work.

Report a concern   June 18, 2026 — Rated 10 out of 10 by G.S. KS Bikes GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

direktes Gespräch mit Entscheidern.
Schnellstmöglich Umsetzung der Vereinbarung.

Gerne so wieder...!

Report a concern   June 18, 2026 — Rated 10 out of 10 by K.B. Kegel's Bicycle Store
What do you like about our products and services?

Brought our bike in for a new tire and 20 minutes later we were out the door and are very happy customers! Friendly, fast and clean shop!

Report a concern   June 18, 2026 — Rated 10 out of 10 by Barclay Rives Blue Ridge Cyclery Downtown
What do you like about our products and services?

Always friendly efficient service

Report a concern   June 18, 2026 — Rated 10 out of 10 by Frank Goehner Cyclepath Oakville
What do you like about our products and services?

great service,e

Report a concern   June 18, 2026 — Rated 10 out of 10 by T.C. BOONE BIKE & TOURING
What do you like about our products and services?

Very nice staff and quick turnaround. Good job!

Report a concern   June 18, 2026 — Rated 10 out of 10 by Bob Leung Cycle City
What do you like about our products and services?

they were patient in explaining the details of the tune up

Report a concern   June 18, 2026 — Rated 10 out of 10 by D.L.W. Bicycles East
What do you like about our products and services?

Always great service...

Report a concern   June 18, 2026 — Rated 10 out of 10 by F.M. Cyclery USA - Riverside
What do you like about our products and services?

Fair price

Report a concern   June 18, 2026 — Rated 10 out of 10 by B.B. Trek Bicycle Carindale
What do you like about our products and services?

The experience was awesome, Mathew was very helpful to narrow down the Bike model amd level I want
Delivery was pleasant also, the mechanic Trice and Mathew made the delivery process awesome and gave me all necessary details. Trice awesome in teaching all little details there is for you to know.

Report a concern   June 18, 2026 — Rated 10 out of 10 by M.M. Sweet Pete's Bike Shop
What do you like about our products and services?

Sweet Pete's has a great selection of accessories on their website.

Report a concern   June 18, 2026 — Rated 10 out of 10 by L.G. Bushtukah - Stittsville
What do you like about our products and services?

Friendly
Prompt
Kept informed of issues
Mechanic took time to explain repairs

Report a concern   June 18, 2026 — Rated 10 out of 10 by Sabrina Kilgore Cahaba Cycles - Homewood
What do you like about our products and services?

Cahaba Cycles has all of my biking needs. If it's not in stocking, you guys order it for me!

Report a concern   June 18, 2026 — Rated 10 out of 10 by P.M. Easy Riders Bicycle & Sport Shop
What do you like about our products and services?

Quick greeting. Efficient. Friendly.

Report a concern   June 18, 2026 — Rated 9 out of 10 by B.M. Trek Bicycle North Raleigh
What do you like about our products and services?

Very friendly and helpful fixing my kid's bike! I'd come back.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Bruce Gordon Trek Bicycle Granger
What do you like about our products and services?

Staff and team know bikes. They have all been in the industry for years and it shows by the knowledge and work they do for the customers


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