Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 11, 2026 — Rated 10 out of 10 by Sergiy Zamula Wheel & Sprocket, Oak Park
What do you like about our products and services?

Good team of people who love what they do.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Rudy Rudolfo Oduber TRI-BIKE ARUBA
What do you like about our products and services?

Very good and fast 🙌

Report a concern   April 11, 2026 — Rated 10 out of 10 by M.S. Trek Bicycle Broomfield
What do you like about our products and services?

Trek cares about our environment, solid products and excellent staff

Report a concern   April 11, 2026 — Rated 10 out of 10 by G.W. Village Bikes - Lakewood Ranch
What do you like about our products and services?

Personable, friendly, fast, knowledgeable affordable. What’s not to like

Report a concern   April 11, 2026 — Rated 10 out of 10 by Bill Dutton Trek Bicycle Westerville
What do you like about our products and services?

This is a great shop! I just had my Cannondale serviced here and everything from the greeting I received when I walked in the door to the actual services performed were first rate all the way. I'll be returning for all of my bike service. I'll also be coming back to shop their inventory of e-bikes.

Report a concern   April 11, 2026 — Rated 10 out of 10 by R.S. Bike Sport Bikes
What do you like about our products and services?

Quality service and nice group of people on your team.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Rodney Snead Wig's Wheels
What do you like about our products and services?

Wigs went way beyond the extra mile, actually delivering my bicycle to my home when it would not fit into the smaller vehicle I had to use to pick it up. That's what you get with them!

Report a concern   April 11, 2026 — Rated 10 out of 10 by Lindsey Glover Trek Bicycle Geneva
What do you like about our products and services?

Everyone I've worked with or met at the Geneva store is friendly, knowledgeable, and helpful!

Report a concern   April 11, 2026 — Rated 10 out of 10 by Patrick Collins Trek Bicycle Easton
What do you like about our products and services?

Yotzae was outstanding! He was very professional and his communication was second to none. They completed the service ahead of schedule!

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.P. Trek Bicycle The Woodlands
What do you like about our products and services?

The people were super friendly, solved my tire issue very quickly, and I really appreciated the overall vibe and help provided.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Victor Hawkins Infinity Bicycles - Orange Beach
What do you like about our products and services?

Good repair service

Report a concern   April 11, 2026 — Rated 10 out of 10 by E.B. Action Bikes and Outdoor of Milford
What do you like about our products and services?

So kind and easy service, reasonable prices and quick turnaround :)

Report a concern   April 11, 2026 — Rated 10 out of 10 by G.R.G. Trek Bicycle Store of McDonough
What do you like about our products and services?

Great staff great team one of the best experiences I’ve ever had

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.M. Scheller's Fitness & Cycling - Evansville
What do you like about our products and services?

Quality products. Friendly and knowledgeable salesmen.

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.T. Wheel & Sprocket, BIKE EXPO SALE!
What do you like about our products and services?

Great fast service

Report a concern   April 11, 2026 — Rated 10 out of 10 by Q.T. The Bike Stop Wichita Falls
What do you like about our products and services?

Jason, everything about Jason. He is super friendly and helpful all the time, and makes the bike stop a great business.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Chris Brainard Breakaway Cycling
What do you like about our products and services?

Dan & his team researched my issue & fixed the problem quickly. Exceptional customer service!

Report a concern   April 11, 2026 — Rated 10 out of 10 by Barbara Godfrey Phat Tire Bella Vista
What do you like about our products and services?

We're on a quest to bike in all 50 states. I had lost the front brakes on my Trek Marlin 5, yet again. We found Phat Tire Bella Vista online, AND people along the trail (their local customers) told us how good the folks there were. I called from the trail and made an appointment for later that day. The repair was quick, plus the mechanic noticed a nail in my tire that hadn't yet caused a flat. He put in a new tube for me, and we were on the way.
Thanks, Phat Tire Bella Vista!

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.B. Wheel & Sprocket, BIKE EXPO SALE!
What do you like about our products and services?

Good service, knowledgeable staff, good value.

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.G. Landry's Bicycles - Needham
What do you like about our products and services?

The team at Landry is as knowledgeable and expert at what they do. They are clear to communicators and make thoughtful recommendations.

Report a concern   April 11, 2026 — Rated 10 out of 10 by T.C. Mike's Bike Shop
What do you like about our products and services?

Product service advice

Report a concern   April 11, 2026 — Rated 10 out of 10 by Yehuda Manevich Bike Authority
What do you like about our products and services?

I brought my bike to them with a knocking noise that two other shops could not figure out and in less than a week they had it figured out and fixed and it only cost me $40. They're super professional and upfront and I highly recommend them. Shanta in particular is the person I dealt with and she is awesome and super knowledgeable.

Report a concern   April 11, 2026 — Rated 10 out of 10 by C.B. Muskoka Bicycle Pro Shop
What do you like about our products and services?

If it’s not on the shelf they can get it!

Report a concern   April 11, 2026 — Rated 10 out of 10 by Dave Lufkin Wheel Base Bikes
What do you like about our products and services?

Best bike shop in town! Friendly helpful staff, good prices and selection.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Kathie Brosemer Velorution
What do you like about our products and services?

Fast friendly service that gives me confidence in my bike. I brought my 4 year old trek ebike in for a spring checkup before riding across the international bridge for the first time this year. I was told 7-10 days, but I got a call that it was done the very next day. And brake pads were replaced and the tire liners I had mentioned as wanting attention had been sorted out. I am happy to start commuting by bike again! Confident that my bike will get me there and home again without problems. Thanks everyone!

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.C. George Garner Cyclery Libertyville
What do you like about our products and services?

Thorough knowledge, explanations and recommendations.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Vincent Grosso Trek Bicycle Orlando Southchase
What do you like about our products and services?

Greeted immediately and they took care of my bike issue same day

Report a concern   April 11, 2026 — Rated 10 out of 10 by W.M.S. Cyclesmith - Halifax
What do you like about our products and services?

Always a friendly greeting. Professional servicing on our bikes. Quick turn-around.

Report a concern   April 11, 2026 — Rated 10 out of 10 by M.V. Espresso Sports
What do you like about our products and services?

Qualité et bon service.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Andy Martin Scheller's Fitness & Cycling - Evansville
What do you like about our products and services?

Evan is a great asset for your Evansville location. Friendly, knowledgeable, and keeps you informed.


Privacy Policy