Customer Testimonials
I love the friendly greeting and the expert staff! I brought my bike in, was given an estimated date for pick-up, and got a call that my bike was ready a bit earlier than expected. Some good bike talk, too! This bike was purchased at this shop. It's a quality bike and the staff is helping me keep it in good running order.
Much appreciated!
Sehr gute Kommunikation. Es wird immer genau erklärt was repariert wurde.
Die Freundlichkeit und die Kompetenz der Mitarbeiter hat mir sehr gefallen.
I purchaced a Trek from the Vanderbilt location, and the staff was knowledgable, helpful, and not at all pushy or aggresssive.
いつも丁寧な仕事ぶりで感謝しています。
お一人での接客対応でなかなかお忙しいのがたまにキズです。引き続きよろしくお願いします。
All the staff were helpful in assisting me, and the bicycle I bought is wonderful; it exceeded my expectations.
I cannot say enough about everyone at ABC. I ordered an e-bike with a light problem. They made it their mission to resolve it and they did just that. They could’ve easily given up. Instead they went above and beyond to get it resolved. On top of that, spending as much time as I did at the store I had a chance to chat with sales employees. I found than all kind, engaging, and interesting. In all, what a fantastic group of people.
Mason is great to work with! We had lots of questions and he had the answers!!
Everyone was super friendly and my bike is riding like a dream. Thanks!
knowledgeable and professional.
Service no matter what it is Outstanding
Le service rapide et le bon accueil
Very nice, knowledgeable and great work@
Great team and service!
Always helpful and ready to solve any problem. They provide excellent maintenance services and are professional and reliable. I really like this shop and would 100% recommend it!
Fabulous brand with great after care service
Great service and really went above and beyond
Sales staff is top notch. They are friendly and knowledgeable. They are not pushy and will recommend the type of bicycle that fits you the best.
Die Beratung war super
Knowledgeable staff
Nett, kompetent, einfach gute Atmosphäre
Although the wrong part was ordered by mistake, Ryan made it right and installed the cassette and chain on my bike right away. I've had two bikes worked on at Epicenter Aptos and its always been a good experience.
Goeie producten
En goede kennis
Sehr speditives und kompetentes Fachgeschäft!
I’m a regular customer since a few years and I really like the friendless & professionalism of Alfie and Ian. You can really trust them to take care of your bike!
Good service. Bike had battery issue and switched out promptly. Would rent again when in town
I have bought a bike from Trek Penrith and have also had my bikes serviced and repaired there for a little while.
The staff are really helpful and the mechanics are excellent.
To date, I usually get my bikes back in excellent shape and much quicker than expected, so very happy overall.
Couldn’t recommend Ben more highly to someone. Thank you for taking the time with me this afternoon
Bike mechanics/techs are the best
Knowledgeable customer oriented