Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 20, 2026 — Rated 10 out of 10 by Z.Y. Trek Bicycle Cycle Loft
What do you like about our products and services?

Very friendly techs

Report a concern   June 20, 2026 — Rated 10 out of 10 by D.C. All American Bicycle Center
What do you like about our products and services?

Matt’s great. Knowledgable, nice to work with.

Report a concern   June 20, 2026 — Rated 10 out of 10 by J.W. Trek Bicycle Store
What do you like about our products and services?

Came in eleventh hour with an issue on my bike and they dropped everything they were doing and took care of me. Thank You!

Report a concern   June 20, 2026 — Rated 10 out of 10 by M.I. Trek Bicycle Windsor
What do you like about our products and services?

Great range,great product knowledge, very helpful service

Report a concern   June 20, 2026 — Rated 10 out of 10 by A.M. Bikes of Inverness
What do you like about our products and services?

Knowledgeable.

Report a concern   June 20, 2026 — Rated 10 out of 10 by J.S. Trek Bicycle El Dorado Hills
What do you like about our products and services?

The folks at Trek in El Dorado Hills were great! They were able to fix my tire in no time

Report a concern   June 20, 2026 — Rated 10 out of 10 by Xavier Mirander Cyclery USA - Riverside
What do you like about our products and services?

* Knowledgeable
* Professional
* Prompt
* Courteous

Report a concern   June 20, 2026 — Rated 10 out of 10 by Don Martinko Big Sky Cycling - Helena
What do you like about our products and services?

They went out of their way to help us find the part we needed for our bike rack.

Report a concern   June 20, 2026 — Rated 10 out of 10 by Chris Hasvold Pine Mountain Sports
What do you like about our products and services?

A busy morning, but they were so efficient and timely my rental Bike prepared, but also took the time to fix my chain and cassette before we went out for a ride I couldn’t be happier with their service and support

Report a concern   June 20, 2026 — Rated 10 out of 10 by Steve Hatch Trek Bicycle Montrose
What do you like about our products and services?

All the employees are very helpful

Report a concern   June 20, 2026 — Rated 10 out of 10 by R.S. Mostly E-Bikes
What do you like about our products and services?

Great price. Fast delivery with tracking. Going to give me at least 50 more miles on my bike

Report a concern   June 20, 2026 — Rated 10 out of 10 by Gary and Terri Schmitt Bike513
What do you like about our products and services?

I worked with Geoff to order a custom bike. The process was both thorough and easy. I got my dream bike faster than I thought possible. Excellent communication. Highly recommend

Report a concern   June 20, 2026 — Rated 10 out of 10 by Jeff Rucker Trek Bicycle Madison East
What do you like about our products and services?

We were looking for Camelbak bottles and touring bag…and the store had everything we needed. Plus, the guys in the shop were super nice not only to us but to the other customers in the store as well.

Report a concern   June 20, 2026 — Rated 10 out of 10 by D.A. Trek Bicycle Fresno
What do you like about our products and services?

Great customer service and staff very informative l answering all our questions.

Report a concern   June 20, 2026 — Rated 10 out of 10 by S.M. Steamboat Ski and Bike Kare
What do you like about our products and services?

Family friendly atmosphere for a bike shop and great service.

Report a concern   June 20, 2026 — Rated 10 out of 10 by Francesco Marano Trek Bicycle Mandeville
What do you like about our products and services?

Jd saw my bike had a flat tire and he changed the tube, tightened up the bolt on my kickstand and placed the gears in a proper position. Was in and out in 20 minutes.

Report a concern   June 20, 2026 — Rated 10 out of 10 by B.B. Wheat Ridge Cyclery - Parker
What do you like about our products and services?

Good people

Report a concern   June 20, 2026 — Rated 10 out of 10 by Pierre Bouchard Cycle Paul Vaudreuil
What do you like about our products and services?

Opinion honnête et pas de pression pour acheter rapidement.

Report a concern   June 20, 2026 — Rated 10 out of 10 by C.M. TWO BROTHERS BICYCLE COMPANY
What do you like about our products and services?

Everything and everyone! Great family owned business. Enough knowledge and experience to cater to everyone from your grandma to the racer.

Report a concern   June 20, 2026 — Rated 10 out of 10 by S.D. Goodale's Bike Shop Nashua
What do you like about our products and services?

Helpful staff. Very knowledgeable.

Report a concern   June 20, 2026 — Rated 10 out of 10 by J.Y. Trek Bicycle Centerville
What do you like about our products and services?

Sam and team are the very best!

Report a concern   June 20, 2026 — Rated 10 out of 10 by P.A. Brant Cycle
What do you like about our products and services?

I came in to get my son's bike repaired and was given all the options available including a comprehensive quote for the work. The repair took only a day. My son had it out the next day and reported back that the bike runs better now than it did ever before. Thank you for the professional and prompt service.

Report a concern   June 20, 2026 — Rated 10 out of 10 by A.S. Trek Bicycle Asheville
What do you like about our products and services?

Great service as usual.

Report a concern   June 20, 2026 — Rated 10 out of 10 by J.G. Absolute Bikes
What do you like about our products and services?

Absolute Bikes’ employees are not in commission so they align you to the bike that best suits your riding. They took their time answering all my questions, setting up the bike, and were generally just awesome.

I truly wish I remembered the two gents that took care of me. They were great!

Report a concern   June 20, 2026 — Rated 10 out of 10 by Dwight Coleman Trek Bicycle Lawrence
What do you like about our products and services?

Great service!! Lizzie was amazing!!! From me opening the door through picking up my bike, she was friendly and professional!!

Report a concern   June 20, 2026 — Rated 10 out of 10 by P.G. Trek Bicycle La Mesa
What do you like about our products and services?

Products are high quality. Service is professional, friendly/courteous, and of high quality. I take good care of my bikes and appreciate that your service team does also.

Keep up the consistent good work!

PG

Report a concern   June 20, 2026 — Rated 10 out of 10 by J.L. Pedals & Petals
What do you like about our products and services?

Excellent customer service, personable and knowledgeable

Report a concern   June 20, 2026 — Rated 10 out of 10 by R.R. Trek Bicycle Reno
What do you like about our products and services?

They are user friendly.

Report a concern   June 20, 2026 — Rated 10 out of 10 by A.H. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

I like the excellent and friendly service by everyone who works there.

Report a concern   June 20, 2026 — Rated 10 out of 10 by R.H. Landry's Bicycles - Westboro
What do you like about our products and services?

Great and quick service. I brought my bike in thinking it would take a week or so to fix and to my surprise I walked out with it working great in 30 minutes.


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