Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 21, 2026 — Rated 10 out of 10 by David Horne Cycles UK Maidstone
What do you like about our products and services?

Uk cycles had what I wanted when I wanted it

Report a concern   June 20, 2026 — Rated 10 out of 10 by M.F. Trek Bicycle Windsor
What do you like about our products and services?

service was good, staff were extremely knowledgeable and helpful, quick turnaround. Very Happy.

Report a concern   June 20, 2026 — Rated 10 out of 10 by Maureen Haczkewicz Cranky's Bike Shop
What do you like about our products and services?

Staff were very friendly and efficient, no appointment required and speedy service.

Report a concern   June 20, 2026 — Rated 10 out of 10 by John and Stephanie Vaudreuil Trek Bicycle Madison West
What do you like about our products and services?

High quality service, of course, but the key is how the team greets us, and discusses our bikes - we are treated like cycling mates, not just customers.
And Jake at West is a perfect representative of what Trek is, and how Trek has always wanted to present itself.
Thanks from two customers who go back to the 70’s!

Report a concern   June 20, 2026 — Rated 10 out of 10 by Desirae Espiritu Trek Bicycle Silverdale
What do you like about our products and services?

Mike in the Silverdale branch really knows his stuff. Our family of four each got fitted with the correctly-sized bikes and all of our gear. We will definitely be back and let our friends know.

Report a concern   June 20, 2026 — Rated 10 out of 10 by 트렉 바이시클 천안점 (직영점)
What do you like about our products and services?

매장의 관리 상태도 좋았고 직원분의 응대나 서비스 적인 부분도 좋았습니다 다음에 자전거를 사게 된다면 트렉 자전거로 살것 같습니다

Report a concern   June 20, 2026 — Rated 10 out of 10 by L.L. Country Pedaler
What do you like about our products and services?

Excellent customer service!

Report a concern   June 20, 2026 — Rated 10 out of 10 by Michael Kraus Trek Bicycle Store - Middletown
What do you like about our products and services?

The customer service is excellent! It's a pleasure to shop here.

Report a concern   June 20, 2026 — Rated 10 out of 10 by Chris Andrade Trek Bicycle Store of Sunrise
What do you like about our products and services?

I felt very well attended and taken care of. The staff was attentive and made sure I had everything I needed. Great experience overall — would definitely recommend!

Report a concern   June 20, 2026 — Rated 10 out of 10 by Bill Litner Peddler's Shop
What do you like about our products and services?

Great service and very friendly

Report a concern   June 20, 2026 — Rated 10 out of 10 by D.G. Trek Bicycle Albuquerque
What do you like about our products and services?

Quick, good service.

Report a concern   June 20, 2026 — Rated 10 out of 10 by K.L.T. Bikes & Beyond
What do you like about our products and services?

Friendly knowledgeable sales people. Willing to take time to make sure we were comfortable with our purchase.

Report a concern   June 20, 2026 — Rated 10 out of 10 by E.R. Freewheel Bike Grand Ave.
What do you like about our products and services?

Great customer service!!

Report a concern   June 20, 2026 — Rated 10 out of 10 by H.V. North Division Bicycle
What do you like about our products and services?

Very easy to work with, very knowledgeable.

Report a concern   June 20, 2026 — Rated 10 out of 10 by E.O. Trek Bicycle Washington D.C. Georgetown
What do you like about our products and services?

Friendly, knowledgable, attentive

Report a concern   June 20, 2026 — Rated 10 out of 10 by John Diaz Trek Bicycle Pasadena
What do you like about our products and services?

The attention and customer service of the staff is what makes this store a winner

Report a concern   June 20, 2026 — Rated 10 out of 10 by C.B. Trek Bicycle Pontiac
What do you like about our products and services?

great service
bikes last

Report a concern   June 20, 2026 — Rated 10 out of 10 by TREK Bicycle 大阪梅田
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

とても丁寧に対応して頂き、ありがとうございました。

Report a concern   June 20, 2026 — Rated 9 out of 10 by Kai Becker Trek Bicycle Royal Oak
What do you like about our products and services?

The team is really good, trying to help and solve problems. Very engaged. My impression is that the ordering system isn‘t really intuitive. I was waiting for ordered items and the prediction wax : during the week. I hadn‘t heard until Thursday which is when I checked with them. In the end the item arrived on Friday, not exactly during the week…in my books. Again, maybe more a system issue, not the teams fault.

Report a concern   June 20, 2026 — Rated 10 out of 10 by A.P. Bicycles Plus
What do you like about our products and services?

Your custimer service is amazing. Patrick goes out of his way to help out with any issues.

Report a concern   June 20, 2026 — Rated 10 out of 10 by D.W. Cycle-Fit of Delaware County
What do you like about our products and services?

Great service, honest excellent repairs.

Report a concern   June 20, 2026 — Rated 10 out of 10 by F.P. TREK STORE BERGAMO
Cosa ti piace dei nostri prodotti e servizi?

Tempi di lavoro molto veloci. Reparto assistenza molto professionale

Report a concern   June 20, 2026 — Rated 10 out of 10 by Will Gibson Trek Bicycle Tampa South
What do you like about our products and services?

I have recently made another purchase from Trek on Mac Dill and again I have been completely satisfied and impressed by the amazing service. The staff is very knowledgeable and the store manager goes above and beyond. I highly recommend Trek Bicycles of Tampa South.

Report a concern   June 20, 2026 — Rated 10 out of 10 by B.Z. Downtown Bicycles - Lakeville
What do you like about our products and services?

Personable. Local. Know what they’re doing

Report a concern   June 20, 2026 — Rated 10 out of 10 by W.F. Drew's Bike Shop
What do you like about our products and services?

Great customer service fixed right the first time

Report a concern   June 20, 2026 — Rated 10 out of 10 by B.T. Tern Of The Wheel
What do you like about our products and services?

Excellent service! Also, the new, compact, tire pump is great.

Report a concern   June 20, 2026 — Rated 10 out of 10 by F.R. City Bikes Midtown
What do you like about our products and services?

The store is in the great localization, very good services.

Report a concern   June 20, 2026 — Rated 10 out of 10 by A.I.L.L. BIKETRIBE
¿Qué es lo que le gusta de nuestros productos y servicios?

La atención y buen trabajo realizado. En un tiempo muy razonable

Report a concern   June 20, 2026 — Rated 10 out of 10 by C.T. Bicycle Garage Indy Southport Rd
What do you like about our products and services?

I originally stopped by the County Line store to purchase a new road bike in 2021.
Fast forward to 2026 and due to health issues I traded in my two wheeler for a new tricycle to continue riding my bike for daily exercise.
I'm 76 and appreciate the attention and service provided by staff members Sandy and Joe currently at the Southport Rd location.

Report a concern   June 20, 2026 — Rated 10 out of 10 by Chris Matey Sr Bike513
What do you like about our products and services?

Seth helped me with a chain issue on my vado. He was quick and efficient and explained to me some things I need to know.


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