Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 5, 2026 — Rated 10 out of 10 by D.W. Bicycle Centres of Snohomish
What do you like about our products and services?

You guys are the best! Whenever one of my bikes has been in need of service, everyone's always taken the time to address my issues professionally, with a friendly attitude. Thanks for your help!

Report a concern   April 5, 2026 — Rated 10 out of 10 by G.S. City Bikes Midtown
What do you like about our products and services?

Everything!! A wide inventory to choose from and amazing people!! Roger is an amazing guy who goes above and beyond to assist his customers.

Report a concern   April 5, 2026 — Rated 9 out of 10 by T.G. Trek Bicycle Walled Lake
What do you like about our products and services?

The store has a sizable inventory or bikes and accessories.

Report a concern   April 5, 2026 — Rated 10 out of 10 by L.D. Landry's Bicycles - Worcester
What do you like about our products and services?

The staff knowledge and professionalism. Very friendly.

Report a concern   April 5, 2026 — Rated 10 out of 10 by N.G. bikebarn
What do you like about our products and services?

Great selection and took the time to explain things.

Report a concern   April 5, 2026 — Rated 9 out of 10 by S.O. Trek Bicycle Kingston
What do you like about our products and services?

Friendly staff who were very informative

Report a concern   April 5, 2026 — Rated 10 out of 10 by B.Y. GADSDEN
What do you like about our products and services?

Great service and super helpful

Report a concern   April 5, 2026 — Rated 10 out of 10 by J.B. Landry's Bicycles - Natick
What do you like about our products and services?

I live on Long Island, New York, and became aware of Landry’s when visiting my grandchildren in Natick.

I purchased a Trek bike as a Christmas gift for my grandson, and then brought it to Long Island so that he would see it under the Christmas tree on Christmas morning - and then brought it back up to his home in Natick.

When my wife wanted a Trek electric bike I could have purchased it the Trek store just miles from my home, but chose instead to purchase the bike and bike rack at Landry’s in Natick and then drive both back to Long Island.

My willingness to drive to a bike store 230 miles from my home should tell you how much I value the Landry’s team.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Reneault Poliquin Cycle Paul Pointe-Claire
What do you like about our products and services?

L'expertise et l'hospitalité du staff

Report a concern   April 5, 2026 — Rated 10 out of 10 by K.F. Village Bike Shop
What do you like about our products and services?

Nice people, great bikes! We had so much fun, rented bikes from this place for a reasonable rate. Dawn, the owner was really friendly and helpful and answe

Report a concern   April 5, 2026 — Rated 10 out of 10 by Scott Maruna Eddys Bike Shop - Stow
What do you like about our products and services?

Tristán walked me through all the questions and gave options.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Michael West Trek Bicycle Store of Port Charlotte
What do you like about our products and services?

Your service

Report a concern   April 5, 2026 — Rated 9 out of 10 by M.S. Bicycle Habitat - Vanderbilt
What do you like about our products and services?

Fast, efficient service on my bike

Report a concern   April 5, 2026 — Rated 10 out of 10 by K.R. Trek Bicycle Franklin
What do you like about our products and services?

Friendly and honest service, I like being able to talk to someone who can give me good advice about what I need.

Report a concern   April 5, 2026 — Rated 10 out of 10 by B.S. Loom City Cycles
What do you like about our products and services?

Outstanding. Son came home from college with a flat tire on his bike. Walked in and they repaired it immediately on a busy Saturday afternoon. Fast, friendly service.

Report a concern   April 5, 2026 — Rated 10 out of 10 by V.S. Trek Bicycle Store of South Naples
What do you like about our products and services?

The staff is excellent! They are very knowledgeable.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Eric Bowman Bike Doctor-Arnold
What do you like about our products and services?

I have been going to Bike Doctor for many, many years. Their support and guidance continues to be outstanding. I now live in Baltimore County and continue to use Bike Dr. Arnold for all my cycling needs. I think have been helped by all of their employees and all have been outstanding!

Eric Bowman

Report a concern   April 5, 2026 — Rated 10 out of 10 by Terry Mayfield Trek Bicycle Leesburg
What do you like about our products and services?

The guys gave my checkpoint sl7 a level two tune-up and it looks brand new. I was pleased with the service!

Report a concern   April 5, 2026 — Rated 10 out of 10 by Ellen Kiser New Moon Ski & Bike
What do you like about our products and services?

Everyone is always so helpful and kind at the store! And you've got really great products!

Report a concern   April 5, 2026 — Rated 10 out of 10 by Scott Ginnie Eldredge Campus Cycles - Denver
What do you like about our products and services?

Attentive, knowledgeable and friendly folks willing to help.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Omar Mombille Liberty Bicycles, Inc.
What do you like about our products and services?

Knowledge, honesty, and a decent tun around

Report a concern   April 5, 2026 — Rated 10 out of 10 by Michael Sachs Trek Bicycle Store - Middletown
What do you like about our products and services?

Everyone is outstanding, engaging and knowledgeable. Best of all , not pushy!

Report a concern   April 5, 2026 — Rated 10 out of 10 by S.J. The Bike Shop South
What do you like about our products and services?

Purchased a bike from the store yesterday was a wide selection to choice from.
Got asked for helped from multiple members of the team, finally decided on which bike I wanted more information on and Joseph helped me picked the right ride and explained the whole deal from parts to warranty!
Would highly recommend!

Report a concern   April 5, 2026 — Rated 10 out of 10 by Jeff Williams Trek Bicycle Robinson Township
What do you like about our products and services?

Great help at service desk! Got what I needed in a flash!

Report a concern   April 5, 2026 — Rated 10 out of 10 by G.C.M. Trek Bicycle Store Mississauga
What do you like about our products and services?

The team was very helpful and informative. They are accommodating to questions. They make sure that customers are well informed and equipped for their cycling journey.

Report a concern   April 5, 2026 — Rated 10 out of 10 by D.P. Haymarket Bicycles
What do you like about our products and services?

Very kind employees.

Appreciate your work and services!

Thank you!

Report a concern   April 5, 2026 — Rated 10 out of 10 by E.L. Trek Bicycle Alexandria North
What do you like about our products and services?

Amability and respect

Report a concern   April 5, 2026 — Rated 10 out of 10 by C.F. Biketopia
What do you like about our products and services?

Chris has kept me rolling for over 10 years. It's great to have a bike mechanic who knows more than l do and can fix it when I have messed it up.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Shawn Silva Trek Bicycle Burnaby
What do you like about our products and services?

Love the location, inventory, all of it. Ryan was amazing, low pressure, knowledgeable - staff obviously love what they do and it shows. Will be my number one location or all my service and parts. Thanks for the new bike, I love it.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Alex Jones Bike Mart - McKinney
What do you like about our products and services?

Amazing helpful and knowledgeable staff in stores and online, always trying to assist and happy to discuss all things cycling making decisions easy and confidently. If they don’t have it in stock they can back order or transfer from another store or warehouse.

Nothing but great service and attention.


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