Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 7, 2026 — Rated 10 out of 10 by A.G. Trek Bicycle American Fork
What do you like about our products and services?

Knowledgeable staff. Guided me through the process to find the right bike for my needs. Very easy and committed to work with.

Report a concern   April 7, 2026 — Rated 10 out of 10 by S.C. Trek Store of Bradenton
What do you like about our products and services?

Timely turnaround of all repairs and quality workmanship.

Report a concern   April 7, 2026 — Rated 10 out of 10 by Jennifer Rayford Trek Bicycle Germantown
What do you like about our products and services?

Customer service is fantastic! Everyone is super helpful!

Report a concern   April 7, 2026 — Rated 10 out of 10 by M.S. Bicycles Plus
What do you like about our products and services?

I went in to purchase a new bike seat, not really knowing anything about bike seats. The sales rep was well informed and friendly, and changed out my old one for the new, being sure to check the angle.
Excellent customer service, thank-you!

Report a concern   April 7, 2026 — Rated 10 out of 10 by Marcus Voss Sierra Cyclesmith
What do you like about our products and services?

Very knowledgeable with competitive pricing

Report a concern   April 7, 2026 — Rated 10 out of 10 by anne Gavanes PRAIRIE PATH CYCLES - BATAVIA
What do you like about our products and services?

Prairie Path Cycles in Batavia has fast friendly service!! Always there to help! Would highly recommend!

Report a concern   April 7, 2026 — Rated 10 out of 10 by Bruce Anderson Gateway Cycle
What do you like about our products and services?

Staff is outstanding. Listen and helpful. Go the extra mile. Thank you

Report a concern   April 7, 2026 — Rated 10 out of 10 by Daniel Shockley OLIVER'S CYCLE SPORTS
What do you like about our products and services?

Good service, helpful, friendly and knowledgeably.

Report a concern   April 7, 2026 — Rated 10 out of 10 by Henry Frautschy Budget Bicycle Center
What do you like about our products and services?

You have a very welcoming staff, who were happy to look at my vintage Schwinn rims and give me practical advice on how to care for them. Thanks!

Report a concern   April 7, 2026 — Rated 10 out of 10 by S.S. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Your staff is very knowledgeable!

Report a concern   April 7, 2026 — Rated 10 out of 10 by Suzie Lopetrone MACOMB BIKE
What do you like about our products and services?

Macomb Bike is a welcome part of our local community. They have service that goes above-and-beyond. They give back to their community on a regular basis. They have extensive knowledge and are always ready to help figure out solutions for every situation. 110% rating in my book!!! THANK YOU Macomb Bike! ;o)

Report a concern   April 7, 2026 — Rated 10 out of 10 by M.F. TRT Bicycles
What do you like about our products and services?

You are friendly, knowledgeable and my bike is running great after the tune up.

Report a concern   April 7, 2026 — Rated 10 out of 10 by Shawn Connolly Trek Bicycle Champions
What do you like about our products and services?

Curt and staff were amazing. They listened to me and made sure I got just the right bike. They offered test ride, assesories, and even set up my bike before I left.
Will come back for sure. You can tell they are passionate about riding.

Report a concern   April 7, 2026 — Rated 10 out of 10 by C.G. Free-Flite Bicycles Canton Road
What do you like about our products and services?

Friendly staff and great product selection

Report a concern   April 7, 2026 — Rated 10 out of 10 by J.C. Cycle one
What do you like about our products and services?

Accueil chaleureux
A l'écoute
Bienveillance
Fluidité
Calme
Authenticité

Il n'y a pas ce côté "vendre pour vendre"

Je me sens en confiance, suis persuadée que je ne me "fais pas avoir".

Merci !

Report a concern   April 7, 2026 — Rated 10 out of 10 by B.S. OLIVER'S CYCLE SPORTS
What do you like about our products and services?

Very quick and helpful.

Report a concern   April 7, 2026 — Rated 10 out of 10 by C.D. Landis Cyclery - Scottsdale
What do you like about our products and services?

The he guys are great

Report a concern   April 7, 2026 — Rated 10 out of 10 by M.I. Trek Bicycle Okemos
What do you like about our products and services?

Very quick and helpful service. Took the time to help explain how I could service my bike.

Report a concern   April 7, 2026 — Rated 10 out of 10 by Evan + Linda Blanco Trek Bicycle Store of Estero
What do you like about our products and services?

Great service!

Report a concern   April 7, 2026 — Rated 10 out of 10 by Anne Lynch The Local Gear
What do you like about our products and services?

It is SO wonderful to know that all my kitchen and garden tools can be expertly resharpened, allowing me to have equipment that is sustainable rather than disposable. For those of us trying desperately to turn back the tide of over-consumption, The Local Gear is a godsend!

Report a concern   April 7, 2026 — Rated 10 out of 10 by W.R. Zion Cyclery
What do you like about our products and services?

Great service and personnel.

Report a concern   April 7, 2026 — Rated 10 out of 10 by Mark Spatz Eddys Bike Shop - Akron
What do you like about our products and services?

Jake is a friendly service guy. And quite thorough and detail oriented. I like working with him. I've been an Eddy's Bike customer for 15 years, 3 new bikes, one complete overhaul of a 30 year old Trek, and numerous tune-ups and adjustments.

Report a concern   April 7, 2026 — Rated 10 out of 10 by Mike Bachmann Trek Bicycle Store - Middletown
What do you like about our products and services?

So responsive and informative as usual. This time, quick service for a flat and tube lining install so I don't miss a day of riding. Last time, gave me up keep and maintenance tips which probably lost them some maintenance business, but they care about their riders, not always about making every dollar possible.

Report a concern   April 7, 2026 — Rated 10 out of 10 by J.H. Trek Bicycle Wayne
What do you like about our products and services?

Quick efficient service

Report a concern   April 7, 2026 — Rated 10 out of 10 by Chris Serlo All American Bicycle Center
What do you like about our products and services?

I have shopped at All American Bikes over 20 years. I love the personalized service. Matt and Joe really know bikes. From new bikes to excellent service, I have always been extremely pleased. Never in a rush, explain and answer all my questions. Also, great location here in Damascus.

Report a concern   April 7, 2026 — Rated 10 out of 10 by Mitchell Laycox Phat Tire Springdale
What do you like about our products and services?

So I go in every so often when I have parts in my home I personally don’t want to work on. I was at the Springdale location and Andrew helped with my bike. He is always friendly and just a great guy cannot thank him enough. He has helped me with many bikes over the past five years and just can’t thank him enough

Report a concern   April 7, 2026 — Rated 10 out of 10 by Jim Angie Stoltz The Bike Shoppe
What do you like about our products and services?

Great quality and knowledge.

Report a concern   April 7, 2026 — Rated 10 out of 10 by S.M. Full Moon Vista Bike & Sport
What do you like about our products and services?

Great Friendly service. Full Moon is a fantastic bike shop that does terrific work and their products are excellen!!!

Name removed

Report a concern   April 7, 2026 — Rated 10 out of 10 by Josiah William Trek Bicycle Lee’s Summit
What do you like about our products and services?

Friendly, really cool staff. Great conversations and advice. Quite knowledgeable. Nice atmosphere. Highly recommend.

Report a concern   April 7, 2026 — Rated 10 out of 10 by Joe Stallard Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

The young lady that sold me the bike was very helpful. The shop didn’t have a bike to fit me at the time so she took my name and number. As soon as one came in she called immediately for me to come check it out and I bought it.


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