Customer Testimonials
My bike repair was completed on time and at a reasonable cost. Brick Wheels supports the bike and ski community and I like to support them. Locally owned.
Very great prices. 2nd time around ordering from Toronto
Everything to both
Getting started cycling with a used road bike I was able to get assisted finding various accessories I was looking for to get on the road safely.
prompt and courteous staff. Very helpful with repairs. thanks
Friendly, knowledgeable, prompt service
Friendly and fast service!
It's an easy drop off and pick up. The team makes repairs etc.. with a quick turnaround too. Have not met a bad employee yet.
The service team at Walt's was super helpful and patient with my Trek bicycle servicing.
High quality products
Great fast service
Smiles and knowledgeable
I come here mostly for Bike work. The team does a great job and their turnaround time is exceptional
Just picked up new bike. Very knowledgeable, helpful customer service during sales. No pressure. Steve was great!
Trek is a great brand and their stores are nice, but truly what makes a difference is its people.
The people at TREK store Alexandria are passionate about their product but most importantly they care about their customers. Kudos to TREK. Xavier and Ryan breath customer satisfaction and both truly know the art of cycling in and out.
My boys are in their 30’s. I have purchased every bicycle for them since they were 5 years old. Prior to that I purchased my first Al’s mountain bike for myself, and I returned to Al’s for the children’s bikes! Now, I purchase my grandchildren’s bikes!
That represents a customer who values Al’s bicycle product…always superior bikes! Their support service is a primary reason I keep making all my bike purchases from Al’s. Once, only once, I bought a grandchild’s bike off Amazon. The bike was good, but putting it together was a headache. Lining up the forks, installing the handlebars, so crazy bad! I vowed, “Never again!”
For me, the purchase of a finished product and the service support makes these quality bicycles worth every dollar.
I like the people and the personal service. The staff is very competent - which inspires trust.
Always takes care of things promptly
Friendly and knowledgeable about the products they sell.
Knowledgable staff - happy to help me with my tech. questions (Garmin) and I have total trust in the mechanics to fix the stuff that I don’t want to or can’t do myself.
I love that I can call and get service done the same day most the time.
Matt at the Harvard/tilsa store always tries to fit me in when I need a quick fix or new tire.
Bike World is on time and complete, whether a new bike or fixing a bike. Don't change!
The whole team knows what they are doing. Great service!
Great selection of products and expertise offered! Incredibly helpful and answered all our questions. We went to get a bigger bike for our son, and the staff made him feel comfortable and helped him choose the best bike for him. We never felt pressured and it’s just a very welcoming place.
Great staff and products
Great service and great people
Good selections and friendly staff.
Love the new bike seat.
Friendly, knowledgeable staff who were extremely helpful and communicated about every detail of my purchase
Love my Trek 4xxxx
The service has been incredible every time from Misty! From the purchase of our bikes earlier this year, to the service we continue receive for add ons and maintenance....the experience has been amazing!
Mein 11-jähriges MTB ohne Ersatzteite repariert. Günstiger geht nicht mehr. Top Leistung!